Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Large, full kitchen, big bathroom, honor snacks

Posted Jun 17, 2014
Spacious, safe, very comfortable, good Wi-Fi, friendly staff, full kitchen, snacks available downstairs.
Comment from Hotel Management
Jun 18, 2014 by Steve, Hotel Management
Thank you! We hope to see you on your return visits to our area. We appreciate your comments!
5 out of 5
Recommended
for Everyone
by Paul & Gail from Davenport, IA

Location - close to all main attractions

Posted Jun 14, 2014
Pros: We enjoyed the outdoor area with 2 gas grills & plenty of space to sit and have dinner outside or entertain guests. Loved the friendly staff!
Cons: Would really have been a complete A+++++ if it had also had a pool. We did have some down time and would have enjoyed the bonus of taking a dip!
Location: We were near all the main attractions in Arlington, TX. Virtually minutes away from Great America, and the stadiums. Easy interstate access too.
When we arrived, we were greeted by staff that makes you feel welcome. Check in was quick, and off to our room. Although we found the garbage disposal and the fan in the bathroom were not working when we checked over the room, they were fixed within an hour of reporting the issues. We found courteous staff - no matter the day or evening shift, from housekeepers to the manager on site. We loved the layout of our suite - we never felt on top of each other - room size was good. We did cook in our suite, and found everything we needed to take care of our needs - if we needed anything we ran short on, we just called or visited the front desk and it was taken care of.
Comment from Hotel Management
Jun 18, 2014 by Steve, Hotel Management
Thank you for telling us about your stay. I am happy to hear you were very pleased with our accommodations and amenities. Our suites are perfect for any family or group traveling together and our breakfast has great options for everyone. We take pride in making sure our hotel is in the best shape for our guests and we strive to provide the best service possible. We hope to welcome you again soon!
5 out of 5
Recommended
by Karen Pyle from Houston, TX

In town for concert in Dallas

Posted Jan 19, 2014 on Hotels.com
I had stayed there before in the standard room and I was pleased with the location , affordability and service. This visit I had reserved a standard room for 2 people. When we arrived we were able to upgrade the room K to a suite. I was surprised and very grateful after driving in from Houston. The staff were pleasant and extremely helpful. I will definitely stay there again when I return to Dallas in March!
Comment from Hotel Management
Apr 5, 2014 by Steve, Hotel Management
Thank you for the kind comments! We look forward to serving you again in March.
5 out of 5
Recommended
by A verified traveler

Posted Jan 6, 2014 on Hotels.com
Comment from Hotel Management
Mar 15, 2014 by Steve, Hotel Management
Thank you for the high rating! We appreciate your business.
5 out of 5
Recommended
for Business Travelers
by ron from Owasso

Posted Jan 2, 2014 on Hotels.com
Comment from Hotel Management
Mar 15, 2014 by Steve, Hotel Management
Thank you for the positive rating on our hotel!
2 out of 5
Recommended
for Personal Event
by Laurie Roach from Texas

Not the norm for Candlewood suites

Posted Dec 19, 2013 on Hotels.com
Very surprised on how small the room was. Easy chair stuffed up next to the bed and wall. There was no breakfast and the store they had overcharged for everything. Breakfast consisted of 2 hot pockets, 2 stale packaged rolls, and 2 small juices for $10. We were starving and had no vehicle to drive anywhere. Thermostat on wall did not work so we used the units dials. Only 2 settings HOT or OFF. The hotel room was clean and it had a nice bathroom. Just not worth the money they charge. There is NO housekeeping and if you wanted clean towels you were to bring your dirty towels to the front desk for an exchange. Would we have been satisfied if this was a Super 8 but, we paid far more and didn't get the benefits.
Comment from Hotel Management
Mar 8, 2014 by Steve, Hotel Management
We are sorry that your experience was not what you expected. We are addressing the issues in your review with the team to help us better eliminate the chances of a similar experience for all guests in the future. Thank you for your feedback!
5 out of 5
Recommended
by Lightburns from Central Texas

Great stay in Arlington

Posted Dec 19, 2013 on Hotels.com
I was very pleased with my choice. The staff was attentive and my room was clean. The only draw back is there are no restaurants within walking distance. The breakfast was more than I expected. I will stay at this hotel on my future trips to Arlington!
Comment from Hotel Management
Mar 8, 2014 by Steve, Hotel Management
Thank you for your kind comments! We hope to see you on a return visit to our area!
4 out of 5
Recommended
by Lambert from Alpine

Perfect!

Posted Dec 12, 2013 on Hotels.com
The room was comfortable and in a nice location.
Comment from Hotel Management
Feb 22, 2014 by Steve, Hotel Management
Thank you so much for the kind comment! We look forward to serving any of your future hotel needs in the area.
5 out of 5
Recommended
for Getaway With Friends
by Janney from Dallas

Dallas Cowboys and Lincoln Square

Posted Dec 3, 2013 on Hotels.com
Very easy access to AT&T Stadium and Lincoln Square. The door mechanism on our door broke on Thanksgiving Day and they had it fixed and us in our room in no time. The front desk and assistant manager were great!
Comment from Hotel Management
Feb 8, 2014 by Steve, Hotel Management
Thank you for the compliment! We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by Thomas from California

Nice place close to the Rangers and Cowboys.

Posted Nov 30, 2013
The room was very nice and comfortable. The gym was ok for a quick sweat. There were also laundry facilities as well as a little cupboard area which was cool. There was ample parking and a shuttle to cowboys stadium which was very convenient.
Comment from Hotel Management
Jun 18, 2014 by Steve, Hotel Management
Thank you for your comments! We hope to see you in the future for another Cowboy's Game!