Jonathan, it's regrettable to learn about your recent experience. We understand that things were less than satisfactory, especially regarding the room's cleanliness and the odor issues you encountered. Standards of cleanliness and hygiene are of the utmost importance to us and your feedback will surely spur our team members to address these aspects promptly. We sincerely hope for a chance to provide you with a better experience in the future.

Ana, we regret to hear there was an unexpected charge related to your stay. We assure you situations like these are rare and we will work diligently to resolve this.

Sridhar, thank you for your commendation. At Sonesta Simply Suites Dallas Las Colinas, we take pride in offering our guests accommodating rooms and excellent value. It's wonderful to hear that our convenient connection to the downtown area added to your experience. We genuinely appreciate your feedback and look forward to hosting you again in the future.

Thank you for the 4-star rating, Gladys!We are delighted to see that you had a wonderful time at Sonesta Simply Suites Dallas Las Colinas. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Max, it's great to hear that you found our front desk team members friendly and helpful. However, we regret to hear that you encountered disturbances during your mornings with us. We value tranquility highly and are keen on ensuring a pleasant stay for all. Your feedback is essential and will aid us in making improvements. We hope you will give us another opportunity to impress you in the future.

Kevin, we appreciate your rating and the time you took to share it. We strive to deliver a better experience for our guests, so any feedback is instrumental for improvements. We hope to have another chance to serve you more effectively in the future.

Andres, it's heartening to know that your stay at Sonesta Simply Suites Dallas Las Colinas was enjoyable. Your highest rating captures this perfectly, and we want to thank you for it. Trust us when we say that our team members are eagerly waiting to serve you again with the same level of satisfaction. Until we see you next time, take care!

Loretta, thank you for your feedback regarding your stay at Sonesta Simply Suites Dallas Las Colinas. It's wonderful to hear you appreciated the tranquility and well-maintained nature of our hotel and we're thrilled to learn that you plan to return. We eagerly await your next visit.

Lilia, thank you for sharing your review. We're delighted to know that you appreciated the tranquility of Sonesta Simply Suites Dallas Las Colinas. We aim to provide a peaceful environment for our guests and are glad you found it beneficial. We look forward to welcoming you back.

Charles, it's wonderful to hear that you enjoyed a peaceful stay at Sonesta Simply Suites Dallas Las Colinas. Our front desk team strives to be welcoming and polite - it's great this was your experience. Your feedback has made our day! We hope to see you again for another excellent visit.

Hope, thank you for sharing your thoughts. Your suggestions about enhancing various aspects of our rooms, including the appliances and furnishings, are appreciated. We continuously aim to improve our services and amenities at Sonesta Simply Suites Dallas Las Colinas. Your feedback will certainly help us in this regard. We hope to have the chance to welcome you back and provide an even more comfortable stay next time.

Brian, thank you for taking the time to share your feedback. We recognize your concerns regarding the parking area illumination during the night-time hours. Our team is always keen to improve guest experiences, and we appreciate your observation. We aim to ensure future visits are more comfortable and assure you that we are taking steps to evaluate the situation.

Elliott, it's wonderful to hear you found Sonesta Simply Suites Dallas Las Colinas to be a good, cost-effective choice for your stay. We note your remarks regarding the hotel's appearance and the comfort level of the bed. Your feedback is essential in helping us improve our guest's experience. Thank you and we hope to welcome you back in the future.

Helga, we appreciate you taking the time to rate your stay at Sonesta Simply Suites Dallas Las Colinas. We are thrilled to know you had a pleasing experience. Our team members strive to provide a comfortable and enjoyable stay. We hope to welcome you back soon.

Robert, it's fantastic to hear that you had a wonderful experience at the Sonesta Simply Suites Dallas Las Colinas. Your high rating speaks volumes and we're thrilled to know we met or exceeded your expectations. Thank you for choosing us for your stay in Dallas. We hope to welcome you back the next time your travels bring you to our area.

Camera, we regret to hear that your experience did not fully meet your expectations and apologize for the inconvenience regarding the room readiness and the unusual scent. We always strive to make sure our guests' stay is comfortable, and we'll look into this matter more thoroughly. Your comments regarding the promised reward points not being credited will be taken up with our team members to ensure prompt action is taken. We're glad to know, however, that our team was pleasant and hospitable. We hope for an opportunity to make up for this in the future.

Al, it's regrettable to hear that some aspects of your stay didn't quite meet expectations. We appreciate your candid feedback regarding things such as the room's cleanliness and decor, as well as the bed linen quality. Your comments will definitely be useful in implementing improvements. It's uplifting to hear, though, that you appreciated our comprehensive TV channel selection and the warm reception from our team members. We hope to have another opportunity to serve you better in the future.

While it's disheartening to see a low score without a specified reason, we acknowledge all feedback as a chance for improvement. We'd appreciate the opportunity to understand more about what led to this evaluation. Please feel free to share your experience with us at your convenience. We are committed to our guest's satisfaction and hope for another chance to exceed your expectations.

Hema, we deeply regret to hear about the challenges you encountered with our ADA accommodations. We understand the importance of easy accessibility for all our guests. Your feedback is valuable and will be taken into consideration as we continuously strive to improve our guest experience. Thank you for bringing this matter to our attention.

Shaquita, thank you for the sparkling review! It's delightful to hear that our team at Sonesta Simply Suites Dallas Las Colinas provided excellent customer service. We take pride in our clean suites, and it's great to know that our efforts to foster a family-like atmosphere have been recognized. Looking forward to welcoming you back.

Leo, thank you for choosing to stay with us at Sonesta Simply Suites Dallas Las Colinas. We're pleased that you found your experience to be satisfactory. Our team is always eager to improve our guests' stays, so should you have any suggestions for improvement, feel free to share them with us. We hope you stay with us again.

LaBraye, thank you for choosing Sonesta Simply Suites Dallas Las Colinas and noting its convenience. As for the deposit concern you've mentioned, it's usual for certain banking procedures to affect the speed at which refunds are processed. We urge you to contact your bank if the return does not show within the next few days. Your satisfaction is important to us and we hope to welcome you back soon.

John, your words are greatly appreciated. It's heartening to know you received excellent service at Sonesta Simply Suites Dallas Las Colinas. Our team aspires to provide top-notch assistance to all our guests. Hope to see you back soon.

Johnny, we appreciate your high rating for Sonesta Simply Suites Dallas Las Colinas on Expedia. We're thrilled that your stay met your expectations and we look forward to welcoming you back in the future.

Reyna, it's disappointing to hear your stay didn't meet expectations. We are attentive to all feedback and always looking for ways to improve our guests' experience. We hope to have another chance to provide you with the quality stay you deserve.

Thanks for the perfect rating, Michelle!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sonesta Simply Suites Dallas Las Colinas.Have a wonderful day!

Jeremy, we regret to hear about your unfortunate experience. It's very unusual to hear reports of unhelpful team members and issues leading to a guest not being able to check in. The circumstances you describe seem atypical and definitely not a reflection of the service we strive to provide. Your feedback has been noted and will be reviewed meticulously to prevent such occurrences in the future. Your constructive feedback contributes greatly in our ongoing journey to improve guest experiences.

Neal, apologies for the issues you encountered during your visit. It's disheartening to hear about your experience, particularly with regards to your long wait and the behavior observed. A relaxed and respectful atmosphere is what we aim to offer every guest and we regret that we didn't meet your expectations this time around. We will address these concerns to improve the experiences of future travelers. Thank you for shining a light on these concerns.

Desiree, we are delighted to hear that your stay at Sonesta Simply Suites Dallas Las Colinas was met with pristine surroundings and excellent customer care from our team members. We appreciate your feedback and hope to welcome you back soon.

Charles, thank you for sharing your feedback. At Sonesta Simply Suites Dallas Las Colinas, we are glad you enjoyed your stay and made good use of the amenities such as the kitchen with an ice maker. It's also wonderful to know you found our lodgings excellent. We're eagerly awaiting your return visit when you're next in town.

Guadalupe, it's regrettable to hear about your experience during the evening. Our team members typically exhibit excellent hospitality, and any deviation from this standard is certainly not desired. We’ll address this aspect diligently to ensure better guest interactions in the future. We appreciate your feedback.

Kasey, it's wonderful to see your top rating for Sonesta Simply Suites Dallas Las Colinas! We're delighted that your stay left a positive impression. Your vote of confidence is greatly appreciated and we're looking forward to hosting you again soon. Your next visit awaits!

Nadya, it's unfortunate that you experienced an issue with the shower during your stay. We always aim to provide an exceptional experience, which includes well-functioning bathroom amenities. Please know particular attention will be devoted to ensuring that such inconveniences are not repeated in the future. We hope you'll reconsider and give us another opportunity to host you.

Echaca, thank you for sharing your experience. It's most unfortunate to hear about the situation you witnessed upon arrival that affected your impression. We strive to ensure that every guest has a comfortable and hassle-free journey, and it's clear in this instance we fell short. We value your feedback and we'll certainly consider it to improve future stays.

Deja, it's regretful to hear that your visual expectations were not quite met. We strive to provide accurate images that truly reflect our property, and we appreciate your feedback. It might be useful to note that different lighting or angles could influence the perceived appearance of our spaces. We hope that despite this, the comfort and service levels offered met your satisfaction.

Thanks for the great rating, Amya!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Sonesta Simply Suites Dallas Las Colinas soon, we'd love to have you back!

Aries, it's wonderful to hear how much you appreciated the tranquil environment and convenient location of Sonesta Simply Suites Dallas Las Colinas. We aim to provide convenience and comfort to our guests. Looking forward to welcoming you back again soon!

Kelya, we're thrilled to see your 5-star rating for the Sonesta Simply Suites Dallas Las Colinas! We deeply appreciate your feedback and can't wait to welcome you back for another exceptional experience soon.

We appreciate the feedback, Herby.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.