Ratings based on 188 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Mexico, D.F.
Hotel de fácil accesoPosted Oct 6, 2014
El hotel tiene una ubicación centrica y de fácil acceso. El personal no presenta la mejor actitud de servicio. Las camas son muy cómodas y el aseo aceptable.
by A verified traveler
Broken Key lock & noisy rooms.Posted Sep 29, 2014
Pros: Not much this time around.
Cons: Yes the evening staff to take a little pride in the job.,
I stayed at this hotel in July and everything was good. I came back again in September for that reason. This visit was not good at all due to the following: 1) I had to get new keys cards 4 times due to the door lock not working proper. The evening counter person (26 & 27th) blamed me for keeping the card to close to my cell phone which it was not. The key pad was not working. No work request was filed not was I offered to change rooms. 2) Two nights in a row the room next to mine (235) at (11pm) had the music blaring. The 2nd night (25th) the counter person called and it was turned down. The 3nd night (26th) the counter person said they would have someone check it or I could change rooms. Why should I have to change rooms due to a noisy stereo???? An hour later it was turned down. No one walked the hotel to ensure the noise was at a proper level. It was not the only room on the 2nd floor which was way loud for the time of night. The evening staff seemed bothered when I requested my key cards to be redone and the noise to be checked on. It was like the hotel was out of control at night with no one checking on anything to maintain the rules. I would not stay at this hotel again or recommend it to anyone. I feel I deserve a refund of at least one night!
for Personal Eventby A verified traveler
Posted Sep 15, 2014 on Hotels.com
Recommendedby Tamekafrom Mississippi
Mr. MarkusPosted Sep 9, 2014 on Hotels.com
When I got there we were so tired but Mr. Markus took awesome care of us. He made sure my check in was pleasant. His was Amazing g.
for Everyoneby A verified traveler
Posted Aug 24, 2014
Shuttle service was a plus. The staff were very friendly and helpful. Would definitely stay there again if ever in Irving.
by A verified traveler
Room and Bed Nice but AC NotPosted Aug 21, 2014
Pros: Clean and convenient and staff friendly. Morning breakfast was nice.
Cons: AC needs to be improved.
The room and bed was nice/comfortable and clean but the AC was not. The AC fan was on all night because it was set on auto cool. The fan was loud and the direction of the air was not adjustable and was set to blow right on the bed. I tried to set up a pillow wall to block the breeze which helped a little. After staying for three nights I felt a little raw in my throat
for Familiesby Thomasfrom Hamburg
ÜbernachtungPosted Aug 15, 2014 on Hotels.com
Der Aufenthalt war recht angenehm. Hotel sehr freundliches Personal. Frühstück ausreichend.
for Business Travelersby Jessicafrom Missouri
Great stayPosted Aug 12, 2014 on Hotels.com
The hotel is in a great location with the convenience of being next to a gas station. The room was clean and the beds slept like heaven!
Recommendedby Andyfrom Austin
Very ComfortablePosted Aug 12, 2014 on Hotels.com
Very good value for a 2.5 star hotel. The room had everything we needed. The beds were super-comfortable. Breakfast was ok. My only recommendation for improvement to provide better coffee with breakfast.
for Familiesby A verified traveler
Posted Aug 11, 2014 on Hotels.com