Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for price for flying out of DFW

Posted May 23, 2015
Just needed a place to spend the night before flying to Mexico. Very pleased with the price and hotel. Clean and comfortable rooms, friendly staff and good breakfast. Very reasonably priced and parked there for 5.00 a day through Global Parking. Free shuttle to airport and pickup. Pickup was very fast after we called. Also, when we got back to our car, our battery had died. Within a few minutes Jose our driver had us jump started and ready to go. By far the best experience we have had for the price we paid. Thank you so much Jose and I apologize if I spelled your name wrong. Comfort Inn is very lucky to have you.,
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Very comfortable stay

Posted May 21, 2015
The hotel is very clean, and our room was very comfortable. The hotel staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Benton, LA

Nice clean hotel

Posted May 18, 2015
We checked in at 3 got to our rooms shortly after someone else tried coming in our room, they assigned us to the same room!! GS called the room asking me to come down wanting to know who put me in that room!! Went back to our room card didn't work, went back downstairs to set, went back to room still nothing, back down & this time only one room card worked!! By this time I had enough one room card would work!! We got back to hotel late after a night out no parking was available & had to park next door at the other hotel which was not far of a walk. The room though was great, easy access, & close to many different places!!!
4 out of 5
by A verified traveler from San Francisco

Layovers only

Posted May 14, 2015
Cons: Airport Shuttle - somewhere there should a note to call the hotel for pickup from DFW. that notice was not on my Expedia confirmation e-mail.
Location: The location is very spartan, just the hotel, a gas station, fast food burger joint...only sit down resturant was the embassy suites hotel.
The hotel is decent enough for overnight layovers but that's about it. The only sit down place to eat is across the street at Embassy Suites. While there is a DFW shuttle, to be picked up you have to call the hotel, something that I was not aware of. I initial thought it was a regular run, eventually I called the hotel but it still took and hour and a half to get to the hotel.
2 out of 5
by A verified traveler

Don't

Posted May 13, 2015
Stayed overnight as we were stuck at DFW due to cancelled flights. Called multiple times for shuttle letting ring up to 50 times with no answer. Ended up taking taxi costing $26 for 10 min ride so the room rate wasn't much of a bargain. The room was ok. The free breakfast was the cheapest stuff you could put out. Next time will choose Hampton Inn for $20 more. You get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Staff was wonderful to work with during our recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from amarillo

Posted May 8, 2015
Nice place! Will stay here again That's all!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Okay hotel close to DFW airport with good shuttle

Posted May 7, 2015
Pros: Close vicinity to DFW.
Cons: Update the bathroom amenities and rugs.
Location: NA
Strong odor after cleaning the rugs in hallways. Inside was lightly dated. Overall comfortable with the cost associated with hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Cons: Train the personnel in basic hospitality.
I was ignored on a number of occasions while standing at the counter. The staff people went on about their business without even acknowledging my presence. This also happened during a previous visit indicating to me that they have never been trained as to how to treat customers. I travel for a living and have not experienced this extent of being ignored in over thirty years of travel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable.

Posted May 2, 2015
Nice size room, clean and comfortable. Left a day early because of the Dallas area traffic. Staff was understanding.