Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

good value

Posted Jan 19, 2015
Pros: location
Cons: more updating but it does appear some recent work was done
Location: malls, lake, park
in town for a swim meet, lodging was priced great and hotel was nice all the way around
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ohio

Good location and plenty of restaurants

Posted Jan 14, 2015
Pros: Clean and good location
Good comfortable hotel room. Good hot breakfast. Good access to highway system. Actually on a large reservoir.
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
Hello Jon, Thank you for letting us know that you were pleased with our services, accommodation and convenience. It means a lot to us that you've taken the time to share this positive experience. We are glad your stay was comfortable and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas, Nevada

Great Location for Rowlett, Texas

Posted Nov 25, 2014
Pros: Liked the rooms and cleanliness. Liked that it has a fridge and microwave, very roomy too.
Cons: Needs an upgrade on the AC/HEAT units. The weather was chilly and the unit, which looks very old, was not very efficient.
Very nice newly remodeled. Breakfast are was well stocked and rooms are very clean.
Comment from Hotel Management
Nov 25, 2014 by Manager, Hotel Management
Hello Jessica, It is wonderful to know that we have accomplished our goal to please you with the quality and value of our services. I am glad to know that you enjoyed your stay including the breakfast served. We look forward to another opportunity to serve you again soon.
4 out of 5
Recommended
for Couples
by Rusty

Posted Oct 17, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Manager, Hotel Management
Hello Rusty, We strive to give you a wonderful experience, and we are truly glad that you enjoyed your stay. Thank you for your time in giving us your rating on the quality of accommodation you received. We are continuously working very closely to consistently provide you pleasant experience every time you stay with us.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 30, 2014 on Hotels.com
The bed was extremely uncomfortable. I know it's a pet friendly hotel but pets should not be in the breakfast area. A lady was carrying her dog going around getting food. I don't think the health department would approve it they knew. Staff was very friendly and the room was pretty clean. I only have the two complaints.
Comment from Hotel Management
Jan 3, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience. I am sorry that you didn't enjoy the comfort of your bed and that you were inconvenienced by certain pets during your stay. I am glad that you enjoyed our staff hospitality and we hope that you'll enjoy an improved experience during your next stay with us.
5 out of 5
Recommended
by Davefrom Indiana

Very Nice

Posted Sep 17, 2014 on Hotels.com
The motel was clean our room was large, nice bed ,nice TV, good air conditioning. Service was great.
Comment from Hotel Management
Nov 22, 2014 by Manager, Hotel Management
Hello Mr. Dave, Thank you very much for the truly humbling feedback you gave our hotel. This is going to inspire our team even more to stay focused in our effort to exceed your expectations every time you stay with us. Thank you very much for your business and I hope to see you again real soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Hotel was in a good location for us. The room was clean (window was foggy with a lot of dead bugs on sill). Outdoor pool was very nice and clean. Free breakfast was pretty good.
Comment from Hotel Management
Sep 16, 2014 by Manager, Hotel Management
It is wonderful to hear that you enjoyed our breakfast and convenient location! Thank you for commenting on your experience and sharing your rating of our hotel. I am sorry for the small housekeeping issue that you encountered and I thank you bringing this to our attention. We hope to see you again soon!
Comment from Hotel Management
Sep 16, 2014 by Manager, Hotel Management
Hello, Thank you for your time in sharing your comments about your recent stay with us. I am glad that you were comfortable during your stay. I am sorry for the discomfort caused by the sight of bugs from outside the window. I will send request to check on the windows to clean thoroughly. We hope you will come stay with us again and allow us to provide you better accommodation.
4 out of 5
Recommended
for Personal Event
by D. Irwin

Posted Sep 2, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Manager, Hotel Management
Hello D. Irwin, Thank you for your business, We are glad that we have met your satisfaction during your stay. We are pleased to have received your positive feedback score for the services we have proved you. We hope to have another opportunity to serve you again in the future.
5 out of 5
Recommended
for Business Travelers
by lester

Posted Aug 19, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Manager, Hotel Management
Hello Lester, It is quite fulfilling to know that our efforts to provide our guests with the best of what we can offer has certainly paid off. Please do not hesitate to call the attention of our staff if you need assistance or have concerns as our team will certainly attend to you promptly. Thank you for completing the survey for our hotel and for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
We had a nice stay. The staff was helpful. Good choices for breakfast. I would stay again if in the area.
Comment from Hotel Management
Aug 15, 2014 by Manager, Hotel Management
Thank you so much for your kind comments regarding our service and accommodations! We appreciate your feedback and look forward to seeing you again soon!