Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience-we would return again

Posted Aug 11, 2014
Pros: Easy check in and Check out/ Quiet
Cons: More seletions for breakfast, various fruits instead of 1. Oatmeal already made instead of packets. Offer Shuttle bus and longer breakfast times
Location: Without a car, you cannot really do much but go to gas stations and waffle house. However, there are shops within driving distance.
It was pretty good experience for the price we paid through Expedia.
Comment from Hotel Management
Aug 19, 2014 by Deven, Hotel Management
Thank you so much for taking the time to go online and leave us such a wonderful review. I am very pleased you enjoyed your stay with us. I hope that you will consider us again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
5 out of 5
Recommended
by A verified traveler

Posted Jun 23, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Dear Verified Traveler, Thank you so much for taking the time to go online and leave us with such a great rating. We could not ask for more. I am very pleased that my staff and I could make your stay enjoyable. Please think of us again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Awesome sleep!

Posted Jun 22, 2014 on Hotels.com
The beds were the best hotels beds ever! I've stayed in many hotels and by far this was the best bed. Only complaint; they were completely booked and ran out of extra blankets.
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Thank you for taking the time to go online and leave a comment. I do however would like to sincerely apologize for running out of extra blanks. I am pleased to see that you slept well on our beds. We hope to see you again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
5 out of 5
Recommended
for Business Travelers
by Ed from Austin TX

solid choice

Posted Jun 21, 2014 on Hotels.com
Clean, comfortable, not overpriced
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
First thank you for taking the time to go online and leave a comment about the hotel. Also I am very pleased that my staff and I could make your stay clean, and comfortable an we try to stay reasonably priced. We look forward to having you as a guest with us again in the future. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
4 out of 5
Recommended
by madhatter619 from Augusta, KS

Posted Jun 14, 2014 on Hotels.com
This is my 3rd time staying here. Each time was very nice. If I come back to this area again. I will stay here again
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Thank you so much for going online and leaving this great comment about your stay with us. I am very pleased that my staff and myself could make your stay enjoyable. We are looking forward to having you as a guest with us again in the future. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
5 out of 5
Recommended
for Getaway With Friends
by Joan from Grand Prairie, TX

Will stay there again

Posted Jun 10, 2014 on Hotels.com
The hotel was comfortable and in a good location. It was reasonably priced. We will stay there again. The hotel was full and we needed an early check in, due to a tennis tournament. The hotel manager worked with the cleaning crew to get us into a room, prior to the check in time.
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Thank you so much for taking the time to go online and leave a comment about your stay with us. I am very pleased that myself and my staff could make your stay a pleasant one. We look forward to having you with us again in the future. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
4 out of 5
Recommended
for Business Travelers
by Tom from Lubbock

Ok. But Understaffed Confusion but concerned

Posted Jun 9, 2014 on Hotels.com
Hot tub not working
Comment from Hotel Management
Aug 30, 2014 by Deven, Hotel Management
Thank You for going online and leaving a review. I sincerely do apologize for the hot tub not being in active us. If you will consider us again in the future I will do my very best to make sure that issues like this are handled expeditiously. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
4 out of 5
Recommended
by Wendell from GA

Nice stay

Posted Jun 1, 2014 on Hotels.com
The rooms were in good condition, but there was no way to keep drinks or food cold in the rooms. NO Refrigerators in the rooms. But the bar at night was good….
Comment from Hotel Management
Aug 30, 2014 by Deven, Hotel Management
Thank You for going online and leaving a review. Your satisfaction is very important to us. I will look into as to why there was no refrigerator in your room. We hope you will consider us again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 16, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Dear Verified Traveler, Thank you for taking the time to go online and leaving us with such a great rating. I would however like to apologize for my tardiness in responding to such a great rating. A rating such as this such have been responded to immediately. Please think of us again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 11, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Deven, Hotel Management
Dear Verified Traveler, Thank you for taking the time to go online and leave us with a five star rating. I would however like to apologize for my tardiness in responding to such a great rating. Please think of us again in the future for your hotel needs. Kind Regards Joel Lindsey Operations Manager Comfort Suites Plano, Texas.