Ratings based on 414 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from VA
Two room suite near DFWPosted Aug 25, 2014
Booked for 2 room suite, price & free breakfast for 1 night stay. The room was comfortable however the tub enamel was worn which made the tub appear dirty. Traveled with kids wanting to play in pool which was filthy. Jaccuzzi was not functioning at all. Repeated calls to front desk to request extra towels & blankets. Overall it served it's purpose however still disappointing based on other Country Inn & Suites experiences elsewhere.
for Everyoneby A verified traveler
Posted Aug 24, 2014
Comfortable beds. Weird pillows. Staff - ok. Free breakfast. Broken toilet seat. Microwave and fridge in room.
for Everyoneby A verified traveler from Texas
Filled A NeedPosted Aug 21, 2014
Needed a last minute hotel, and Expedia had a nice "mobile" special. $79.00 which included taxes. Front desk guy was very professional, and you could tell of updates inside the lobby and breakfast area. Once upstairs, you could tell the difference. The hotel looked old in the hallways, but once inside the room, I was pleasantly surprised. Also updated. A few things were not good: pool closed (no reason), mold in my bathtub, only two towels provided (both hand towels - had to use a hand towel to dry off from the shower), poor AC, and mold in bedroom itself. They can do better, but they tried.
for Everyoneby A verified traveler from Virginia
Great Stay!Posted Aug 11, 2014
Pros: Very clean, nice staff and good breakfast.
Cons: Signage leading to the hotel-- had to look for the Hampton Inn Sign in order to locate this one.
Location: This is about 20 minutes from AT&T stadium- and 6 Flags.
Very good value, rooms were very, very clean and nice. Well decorated and nicely appointed. Gentleman working the desk gave great tips on car rentals in the area, directions and restaurants. Would definitely stay again.
by A verified traveler from Austin, TX
Like lipstick on a pig.Posted Aug 11, 2014
Pros: It was close to my in laws. The breakfast was good. Wifi was fast.
Cons: Replaced ALL AC's. Remodel this place top to bottom. The mildew smell is horrible.
Location: Six Flags
First room they gave me, the AC was not working. We had a late check in. I had to ask to upgrade my room. He was like, "Other than the AC, is there anything else wrong with your room?" Gee, it smells like mildew, I found a bug in my bathroom, plus this hotel apparently had been another hotel but they never upgraded it. Secondly, why would put a top sheet on top of the comforter? The comforter is way too hot. The bed was comfortable. The breakfast was good. The staff is a bunch of young kids running the place. They need some up training on handling customers. I had stayed at the Country Inn and Suites previously in another city. I thought I was going to get the same level of comfort and service I did the last time. I would have been better off sleeping on the floor of my in law's house. What was up with the pool? The hot tub was broken. You could not use your key to get in. You can tell they do not clean that area as there was newspapers that were a few days old.
Comment from Hotel Management
Aug 18, 2014 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We are sorry about the condition of your room along with the bedding.. We hope for another opportunity to exceed your expectations.
by A verified traveler
Not what I expected, will not returnPosted Aug 7, 2014
I have 3 children and had made reservation for a suites to have room for all kids to sleep, but upon arrival I was only able to get a 2 queen bed room, no additional sofa for the extra kid to sleep in. One of the kid had to sleep on the floor. Plus, the bathroom was very old and moldy on the walls. Will not recommend this hotel. Breakfast was good.
by A verified traveler
Posted Aug 7, 2014
Pros: comfortable bed
Our room was right by the maid's cleaning area so we heard a washing machine for hours, The bathroom was yucky. The tub had to be 25 years old and was dingy and peeling. We had to kill at least 3 bugs in our room. We basically sat on the bed the entire time. It was the only place that felt clean.
by A verified traveler from Texas
ProblemsPosted Aug 4, 2014
Pros: the decor
Cons: better service, unclogged tubs, working hair dryers
We had a late check-in after a fun filled day at Six Flags. We were all eager to take a shower but found out quickly that the tub was clogged up. My spouse went to tell desk clerk and he stated that nothing could be done. He didn't even have any draino to resolve the problem nor did he offer us another room. We are a family of 7 so we all had to stagger our showers to not overflow the bathroom! Also found out rather quickly that the hair dryer did not work! The only good thing that I have to say about this hotel is that the breakfast was good. I would definetly not book this hotel again though.
for Everyoneby A verified traveler
Posted Aug 4, 2014
Nice hotel, near the airport. Had few issues with tub but the overall the facilities are in great shape.
for Business Travelersby A verified traveler from Lawton, OK
Pleasant hotelPosted Jul 31, 2014
Pros: It was close to many things that made our stay enjoyable.
Cons: The breakfast needs a lot of help. There wasn't enough food, plates, juice, etc. They knew the hotel was full and should have been ready.
Location: Not a lot to do nearby but close to a few food places and WalMart and Target.
We stayed 2 nights. The room was clean and big enough for all of us to stay together. That was important to us.