Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tyler

Close to everything.

Posted May 17, 2015
Only thing needed was an extra wash rag!! Everything else perfect and close to where we go.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2015
Stayed for one night. Room was clean and lobby was a pleasant place to have a glass of wine with friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Night

Posted Apr 27, 2015
The staff was amazing and super nice. The rooms were clean. The only downside is I didn't think the beds were that comfortable. The location is great and right next to several restaurants and entertainment. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Largo

Overall Review

Posted Apr 23, 2015
Pros: Comfortable room. Conveniently located.
Cons: Do something about banging doors. Room service was a little slow when we requested blanket.
The room was comfortable and clean. Only issue was we were on the ground level next to side door. Every time it opened and closed there was a loud bang and with people coming in and out it got quite annoying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Cons: Air conditioners are a little noisy, and because we booked through another internet site, we were not eligible for Marriott miles.
Great hotel with good services for a Marriott Courtyard, and well located for area attractions.
Comment from Hotel Management
Apr 1, 2015 by Joe J, Hotel Management
We're glad you enjoyed your visit with us & hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Allen Tx

Best rest I've has in a long time.

Posted Mar 18, 2015
Pros: location
Cons: guest could be more mindful of others that still might be resting. I know the hotel can't totally control this.,
After setting up a ballroom, and hosting a gala, I chose this hotel for its location. I knew I would be tired and not want to drive home. I must say, I got the best rest I've had in a long time. It was spring break, and the other guest were a little loud the next morning, but I had no problems getting back to sleep. If it wasn't for that time of year, it would have been the perfect rest spot.
Comment from Hotel Management
Mar 20, 2015 by JoeJ, Hotel Management
Hi Carol, We're glad we could help you rest & hope you stay with us again next time you're in Addison.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
I could see myself staying at this location again in the future!
Comment from Hotel Management
Mar 20, 2015 by JoeJ, Hotel Management
Thanks for allowing us to be your host; we can see you staying here in the future as well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom longview tx

Great staff!!

Posted Mar 8, 2015
The location of the hotel was in a great location just uncomfortable in the room with the heating unit kept making loud noises. I don't know if it was due to the snow the previous day and the unit was trying to thaw out. Not sure but it was very annoying.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 22, 2015 on Hotels.com
Comment from Hotel Management
May 2, 2015 by Joe J, Hotel Management
Thanks for completing our survey. We're glad you chose us & hope to see you again on your next visit to our great city.
4 out of 5
Recommended
for Couples
by Chrisfrom Plano, Texas

Great stay, but I wish price would have been honor

Posted Feb 17, 2015 on Hotels.com
The stay itself was amazing! Great atmosphere, clean room, everything was very nice...except service. I had made to understand that the total amount that I was to pay was (that was also the amount given on my receipt) was around 30 dollars less than what I was actually charged even when presented with the price that I had agreed to pay.
Comment from Hotel Management
May 2, 2015 by Joe J, Hotel Management
Hi Chris, We're glad you enjoyed your stay with us. I apologize for any confusion, the additional amount looks to have been an authorization released at check out; however your bank may take 5-7 business days to reflect the release of funds.