Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Near TX/OK Border

Nice hotel in process of being renovated.

Posted Mar 16, 2015
Pros: We were assigned to one of the newly renovated room, and it seemed brand new. Very nice and comfortable.
Cons: Wall sound insulation in connecting rooms did not seem very good, as we could hear all the talking and baby crying next door.
Location: Very convenient location to lots of restaurants and industry, yet felt secluded from the nearby popular interchange of I-635 and I-75
Check in was seamless. First room had a screaming baby that didn't sound like it was going to stop anytime soon, so management very quickly moved us to another room. They were very nice and accommodating about this move.
Comment from Hotel Management
Mar 19, 2015 by Brian F., Hotel Management
Thanks for the nice review. I'm glad we were able to get you away from the screaming baby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

General Ok

Posted Mar 2, 2015
Lack of lotion, in remodel, charged breakfast. Frieddly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom south texas

Great stay!

Posted Feb 22, 2015
Was a fabulous one stay was only in town for wrestling event very clean hotel great area as well
Comment from Hotel Management
Mar 12, 2015 by Brian F.--General Manager, Hotel Management
Thank you for the nice review. Our Housekeeping team works hard to provide a very clean hotel, and I'll be sure to share your comments with them!
4 out of 5
Recommended
for Couples
by A verified traveler

Valentines day

Posted Feb 19, 2015
Room was good. Hotel remodeling made logistics more difficult. Cheap rate offset inconvience
Comment from Hotel Management
Mar 12, 2015 by Brian F.--General Manager, Hotel Management
Thank you for the nice comments, and thank you for your patience during our renovation project. I hope you will have a chance to come visit us again when our renovations are complete in April!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Great location...easy to get in and out of.

Posted Feb 10, 2015
Pros: The location and staff
Cons: Pillowcases and sheets were not changed everyday....would have liked that.
Location: location was great. Easy to get in and out of and close to a lot of restaurants.
The hotel was under renovation but the staff was fabulous...courtesy, cheerful and helpful!
Comment from Hotel Management
Mar 12, 2015 by Brian F.--General Manager, Hotel Management
Hi Kathy, Thanks for the nice review! I hope you have a chance to come visit again when our renovation is complete!
2 out of 5
by A verified travelerfrom Houston

Call before booking

Posted Feb 10, 2015
Hotel is undergoing remodeling. Fitness room was unavailable.
Comment from Hotel Management
Mar 12, 2015 by Brian F.--General Manager, Hotel Management
Hello James, Thank you for your comment. It is true that our fitness center was out of service for four days during the beginning of our renovation, and will be out again when our construction crew gets down to the first floor. Please accept my apologies for this inconvenience. As always, we do have complimentary passes available to LA Fitness, which is about 3 miles away. I hope you will have a chance to come see our hotel when our renovations are complete in April.
1 out of 5
by A verified traveler

Posted Feb 8, 2015
Terrible. The hotel was under construction and the heat was on when it should not be. There was way too much noise.
Comment from Hotel Management
Mar 12, 2015 by Assistant General Manager, Hotel Management
Thank you for your comments regarding your stay at our property. We are an older property and it is time for us to get caught up with modern times. i hope you will come back and stay with us when our renovation is complete. I'm not sure if you were aware but each room has an individual thermostat that controls the room temperature. My sincere apologies for the noise during renovation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio Grande Valley

Clean hotel conveniently located near rail station

Posted Jan 19, 2015
We usually stay at this hotel when visiting Dallas because it is within walking distance of a DART rail station (Spring Valley), rooms are clean, and the surrounding area is relatively safe. Rooms are spotless and staff are always friendly. Rates are surprisingly low. Book early because rooms tend to fill up by early evening. Kids love riding the train and the lobby fireplace is always nice to enjoy a cup of coffee and enjoy the warm on a cold winter evening. We will continue choosing this hotel when visiting Dallas.
Comment from Hotel Management
Mar 12, 2015 by Brian Foose--General Manager, Hotel Management
Hello Richard, Thank you for the nice review. I always enjoy reading comments about our "spotless" rooms and "friendly staff."
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fayetteville, AR

Overnight stay on the way home from Houston.

Posted Jan 12, 2015
Excellent, comfortable beds!!! Very friendly staff, great room.
Comment from Hotel Management
Jan 20, 2015 by Brian, Hotel Management
Hi Jeana, Thank you for the nice review. I always enjoy reading comments about our friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
I stayed at the Courtyard Marriott for 2 nights. I have no complaints what so ever about this hotel. Can't beat the quality for the price at all!!
Comment from Hotel Management
Jan 19, 2015 by Brian, Hotel Management
Thank you for the nice review. We appreciate your business!