Lounge

Reviews of Marriott DFW Airport South

3.5 out of 5
Marriott DFW Airport South
4151 Centreport Drive, Fort Worth, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Maybe a bit pricey, but other than that everything and everyone was amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

Elvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 12, 2024
Dear Elvis, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you enjoyed your stay and found our rooms clean and comfortable. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downfalls were lobby areas were a little messy and overfilled trashes. Also had to wait a bit on elevators each time and no signs for stairs as we would have taken those if we found them.
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 12, 2024
Dear Dalton, we appreciate your feedback and are glad you enjoyed your stay overall. Please accept our apology for the inconvenience with the lobby cleanliness and elevator wait times. We are addressing these points, including better signage for stairs. We hope to welcome you back soon for an even smoother experience!

10/10 Excellent

Irene, Greenwich

Liked: Cleanliness, staff & service
Dated rugs, etc
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 12, 2024
Dear Irene, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an overall enjoyable stay and appreciate your feedback for improvement. We hope to welcome you back again soon!

8/10 Good

Wren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Everything was very clean and nice. Food at restaurant tasted great!
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 12, 2024
Dear Wren, we are delighted to hear that you enjoyed your stay, from our friendly team and cleanliness to the delicious food at our restaurant. Thank you for sharing your positive experience. We look forward to welcoming you back again soon!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very calm and comfy room
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on Mar 30, 2024
Dear Jesus, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are thrilled you had a calm and comfortable stay. The pleasure would be ours to welcome you back for another restful experience!

10/10 Excellent

dave

Stayed 1 night in Mar 2024
Response from Hotelmgmt on Apr 10, 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Dave.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and entire hotel was clean. The staff was efficient.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 15, 2024
Dear Holly, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and found our hotel clean and team efficient. The pleasure would be ours to welcome you back for another wonderful experience!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
We had a canceled flight and spent overnight at the airport trying to get a new flight to Omaha. The staff allowed us to check in at 6:30 in the morning so we could sleep, even though our reservation was for that night. The entire staff was so accommodating and friendly.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 15, 2024
Dear Tom, we are thrilled our team could accommodate your early check-in for some well-needed rest! Your praise for our team's friendliness and support means a lot. We would love to welcome you back anytime for another comforting stay at Marriott Dallas Fort Worth Airport South.

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place. Breakfast is pricey
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 13, 2024
Dear Susan, we are glad you found our hotel nice! We hear your feedback on breakfast pricing and are always looking at ways to provide value. We hope to see you again soon for another stay, where every part of your experience delights you.

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Tucked a little off the highway, which is nice, but still easy access.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 13, 2024
Dear Zachary, thank you for your valuable feedback. We are delighted you enjoyed your stay at Marriott Dallas Fort Worth Airport South. It is wonderful to hear that you found our location a great fit; close to the highway, but in a quiet spot. The pleasure would be ours to welcome you back!

10/10 Excellent

Gaye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 13, 2024
Dear Gaye, thank you for staying with us at Marriott Dallas Fort Worth Airport South. We are happy to hear you enjoyed your stay and were pleased with the service our friendly team provided. We look forward to welcoming you back for another wonderful experience!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotelmgmt on Mar 13, 2024
Dear Debbie, It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

8/10 Good

Luis

Stayed 1 night in Feb 2024
Response from Hotelmgmt on Mar 24, 2024
Dear Luis, Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 Excellent

Bryce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great price!
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 29, 2024
Dear Bryce, thank you for staying with us. We at Marriott Dallas Fort Worth Airport South are glad you had a great stay and were pleased with our value. We hope to see you again soon!

10/10 Excellent

Felicity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean, comfortable and quiet.
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 29, 2024
Dear Felicity, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are glad you had an excellent stay and were happy with our clean and comfortable accommodations. It is also wonderful to hear that you found your stay restful. The pleasure would be ours to welcome you back!

4/10 Poor

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower filled the tub and wouldn’t drain. Prices for breakfast and dinner are absolutely outrageous for the good quality.
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on Feb 29, 2024
Dear Victoria, thank you for your feedback. We apologize for the shower issue and your concerns about our dining prices. We are committed to providing value and will review our offerings. We hope to welcome you back for an improved experience in the future!

6/10 Okay

James

Stayed 1 night in Feb 2024
Response from HotelMgmt on Mar 21, 2024
It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit, James.

10/10 Excellent

Lori

Stayed 1 night in Feb 2024
Response from HotelMgmt on Mar 21, 2024
Thank you for your five-stars. We look forward to your return and hope it's soon, Lori.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from HotelMgmt on Feb 14, 2024
Dear Phillip, thank you for your high recommendation of Marriott Dallas Fort Worth Airport South. We are glad you enjoyed your stay and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night after missing a connection in Dallas. The property was beautiful. The room was excellent. The bar/restaurant was open until 11pm and the entire staff was happy to take my order at 10:45pm and never once rushed me to leave despite me asking if I should take my meal “to go”. The shuttle service a huge benefit. Both of my shuttle drivers were excellent!
Stayed 1 night in Feb 2024
Response from Hotelmgmt on Feb 14, 2024
Dear Anne, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had the opportunity to stay with us, though it was due to a missed connection. It is wonderful to hear that our team provided you excellent service and you found your room comfortable. We hope to have the pleasure of welcome you back again in the future!

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Hotelmgmt on Feb 10, 2024
Dear Carole, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you enjoyed your stay and were pleased with our comfortable accommodations. The pleasure would be ours to welcome you back!

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on Feb 5, 2024
Dear Emely, Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Tiara

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay! Large property and amazing restaurant
Stayed 2 nights in Jan 2024
Response from HotelMgmt on Jan 30, 2024
Dear Tiara, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are thrilled you had an excellent stay and were pleased with our spacious accommodations and wonderful restaurant. We hope to have the pleasure of welcoming you back again soon!

4/10 Poor

Frank

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff unhelpful. Restaurant outrageously expensive. Elevators not working. Will never return to this place.
Stayed 2 nights in Jan 2024
Response from HotelMgmt on Jan 30, 2024
Dear Frank, we are truly sorry to hear about your disappointing experience, especially with our team and restaurant pricing. We also apologize for the inconvenience with the elevators. Your feedback is crucial for us to improve. We hope you might reconsider and give us another chance to provide a better stay.

8/10 Good

Maureen

Liked: Cleanliness, staff & service
I rate it good due to clean updated room comfy bed and price. The shuttle comes every half hour so if you just missed it you have a bit of time to wait and it’s far away. No dining options when we arrived and left in morning. Not open. Have to pay for WiFi!
Stayed 1 night in Jan 2024
Response from Hotelmgmt on Jan 30, 2024
Dear Maureen, thank you for rating us highly and appreciating our clean rooms, comfortable beds, and value. We apologize for the shuttle wait and limited dining options during your stay. We hope to welcome you back soon, aiming for a 10/10 experience next time!

2/10 Terrible

Tasos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop asking me to review this hotel......
Response from HotelMgmt on Jan 26, 2024
Tasos, we are sorry for the inconvenience. We hope you can join us in the future and experience everything we have to offer. Thank you.

2/10 Terrible

Mercedes

Traveled with partner
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Hotelmgmt on Jan 21, 2024
Dear Mercedes, We apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
For the trip from airport, had to call three times. First phone call, they say going to be fifteen minutes tell them at A8. After fifteen minutes go by, call them again, they say had you called before. Then call again to make sure they are on the way and they say you are in B that is why not picked up, tell them in A8 there was never any mention of B. Upon arriving back to hotel Saturday evening we were trapped in the elevator, presses the alarm and called front desk from cell phone. Upon guy opening the elevator doors, hotel employee asked us if we wanted a drink at the bar. The double beds size wise were not comfortable. We ate breakfast in hotel next morning and it was terrible. The portions were small, eggs and hashbrowns were undercooked, one slice of toast for 20.00 and drinks 3.50 each for size of a juice glass. The next morning we arrived in the lobby at 5:40 am to be told the airport shuttle was not running due to weather. We had not been informed of this. We had a flight to catch which was not delayed. The reason we chose this hotel was because there was an airport shuttle and shuttle to the game. There was only light dusting of snow at that point. It was cold out and the Grounds, coffee and tea stand, we were told was under renovation so that was yet another problem.
Stayed 2 nights in Jan 2024
Response from HotelMgmt on Jan 23, 2024
Dear Valued Guest, we sincerely apologize for the multiple inconveniences you faced. Your feedback is crucial for us to improve our services. We are addressing these concerns and hope you will give us another chance to provide a better experience in the future.

10/10 Excellent

Bryant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2024
Response from HotelMgmt on Jan 23, 2024
Dear Bryant, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are thrilled you had an excellent stay and were pleased with our accommodations. We hope to welcome you back again soon!

2/10 Terrible

Ivonne

Stayed 2 nights in Jan 2024
Response from Hotelmgmt on Jan 17, 2024
Dear Ivonne, We regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on Jan 16, 2024
Dear Priscilla, Thank you for taking a moment to leave us with your positive score. Hurry back!

6/10 Okay

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to event was good. Only VIPs were provided breakfast/coffee options
Stayed 2 nights in Dec 2023
Response from HotelMgmt on Jan 16, 2024
Dear Matt, we are glad you found our location convenient. We apologize if the breakfast and coffee options seemed exclusive. Your feedback helps us improve. We hope to welcome you back soon for a more comprehensive experience.

6/10 Okay

louisa

Stayed 1 night in Nov 2023
Response from Hotelmgmt on Jan 13, 2024
Dear Louisa, Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very modern, rooms were very good, bed was also firm and very good. One negative is the staffing, as there were not enough people managing the breakfast, as well as no one manning the coffee station that was separate. Understand it was probably a staffing issue for that time of the year, as well as finding staffing in general.
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 11, 2024
Dear Robert, thank you for appreciating our modern amenities and comfortable beds. We acknowledge the staffing challenge at breakfast and are actively working to improve. Your understanding is much appreciated. We look forward to your next visit, promising a better experience!

10/10 Excellent

Antonio, Miami

Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Dear Antonio, Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Dear Paula, Thank you for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.

8/10 Good

Carey

Traveled with partner
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 8, 2024
Dear Carey, Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

8/10 Good

utgrad95

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy to find. It is just off of Hwy 360 north of Arlington TX. There is a Starbucks about a block away which made my wife happy.
Stayed 1 night in Dec 2023
Response from HotelMgmt on Jan 5, 2024
Dear Valued Guest, thank you for your positive rating of Marriott Dallas Fort Worth Airport South. We are delighted you enjoyed your stay and were pleased with our convenient location. We hope to see you again the next time you are in the area!

10/10 Excellent

Jeana

Stayed 5 nights in Dec 2023
Response from Hotelmgmt on Jan 22, 2024
Dear Jeana, Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 2, 2024
Dear Robert, We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 2, 2024
Dear Larry, We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back.

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!!
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Jan 9, 2024
Dear Ronald, thank you for your perfect rating of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and were pleased with our friendly team and the service they provided. We hope to welcome you back again soon!

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Jan 2, 2024
Dear Alyssa, Thank you for gifting us with your top score! Until next time!

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 22, 2023
It's exciting to learn that you had a great stay! Please revisit soon, Todd.

10/10 Excellent

Luisangel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff. Pool inside was great as well
Stayed 3 nights in Dec 2023
Response from HotelMgmt on Dec 22, 2023
Dear Valued Guest, we are delighted to hear that you had an excellent stay at Marriott Dallas Fort Worth Airport South. Thank you for your high recommendation. We are glad you enjoyed our pool and friendly team. The pleasure would be ours to welcome you back!

8/10 Good

Gail

Liked: Cleanliness, staff & service
Response from Hotelmgmt on Feb 5, 2024
Dear Gail, Thank you for taking a moment to leave us with your positive score. Hurry back!

10/10 Excellent

Donny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hotel is awesome and would definitely stay again
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 20, 2023
Dear Donny, thank you for your glowing review of Marriott Dallas Fort Worth Airport South. We are delighted you had an excellent stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

4/10 Poor

David

Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Dec 18, 2023
Dear David, We regret that your stay missed the mark on ensuring your satisfaction. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Dec 16, 2023
Dear William, What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.