Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Abilene, TX

Nice clean hotel

Posted Dec 26, 2014
The room was spacious for the 5 of us. It was well decorated and updated. Beds were not very comfortable though and there was no hot tub anymore. It had been converted into a planter even though website states that there is one.
5 out of 5
Recommended
for Families
by Markfrom Round Rock, TX

Stay here!

Posted Nov 18, 2014 on Hotels.com
Very nice room, pretty location on lake. Very quiet. Nice restaurant. Friendly staff. Free parking in the parking garage. My kids enjoyed the indoor swimming pool, only small disappointment was they no longer have a jacuzzi.
5 out of 5
Recommended
for Getaway With Friends
by Barbrafrom Little Elm

Love it love it love it!

Posted Nov 7, 2014 on Hotels.com
My friend and I stayed here to attend a convention at the Irving Convention Center for the weekend. We walked there and back and loved how short a walk it was. The lobby and entrance was just so beautiful as well as the outside and the room! The beds were extremely comfy and the view was absolutely wonderful! We got our room on a discount and were worried we'd be stuck with some tiny, gross 'left over' room some hotels have, but nope! 10th floor with a great view and all around wonderful stay! We'll definitely be staying here for all our conventions in the future.
5 out of 5
Recommended
for Families
by Luisfrom dodge city

good

Posted Nov 5, 2014 on Hotels.com
Good happy
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Broken Arrow, OK

Game Time in Big D!

Posted Nov 3, 2014
Pros: Showers were perfect. Bed was very comfortable. A/C worked perfect. The ENTIRE staff was phenomenal but Gabby and Shelby topped the list.
Cons: Said they had free WIFI but didn't specify that it was only good in the Lobby. Had to pay $16.95 for in room WIFI. TV was dark and blurry.
Location: Located about 20-25 minutes away from Cowboy Stadium.
I was in town with the family for the Dallas game vs The Cardinals, who were staying at this hotel as well. Didn't start off well but was quickly turned around by Gabby when I checked into the hotel. She did a great job. When we got to the room it was very clean and the bed was very comfortable. We requested a crib and roll a way bed and it was brought up very quickly. The A/C also worked great, which is one of my pet peeves when it doesn't. After unpacking and getting organized, we decided to take the kids to the indoor pool. It was nice and warm and very clean. After the trip to the pool, we ordered room service. It was very good as well. We had some minor inconveniences along the way but the staff, even in the middle of the night, took care of our request. Thank you to Shelby and Gabby for going over and above for us during our stay.
Comment from Hotel Management
Nov 6, 2014 by Brian, Hotel Management
Dear David, I would like to thank you for sharing your comments about your stay . I will share your comments with Gabby and Shelby. I will also share with the entire team. I hope you had a great time at the game and we hope to see you again soon on your next visit to Dallas
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!

Posted Oct 21, 2014
Beautiful hotel, beautiful view of the lake, great view of the lake...we loved it!
Comment from Hotel Management
Oct 23, 2014 by Brian, Hotel Management
Dear Zach, Thank you for sharing your wonderful comments from your stay.. We are happy you had a great time whlie staying with us. We certainly appreciate that you choose to stay at our property. We look forward to your return the next time you visit the area.
5 out of 5
Recommended
by Aprilfrom Oklahoma

Great Weekend Getaway!!!

Posted Oct 21, 2014 on Hotels.com
Great location. Easy Self Parking. Great view of the lake. Comfy beds! Will stay again!!!
5 out of 5
Recommended
for Families
by Blancafrom Houston, Texas

Great escape...

Posted Oct 21, 2014 on Hotels.com
Our family had an incredible stay...thank you! The Convention Center was just minutes away (walking distance), the staff was friendly and courteous and the accommodations were wonderful. We would definitely stay here again and recommend it to friends and family staying in the area. A great place to escape from reality.
5 out of 5
Recommended
by Rdfrom Frisco

Bathroom

Posted Oct 21, 2014 on Hotels.com
Wish bkatheoons had fans for steam from showers...Everything was excellent. Staff was very nice and frendly. My room was not ready but staff kept me informed every 10 mins. Everyone there was nice. I will defiantly will be back.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com