Ratings based on 959 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by Rhonda from Midland
Dallas tripPosted Mar 6, 2014
Pros: Staff was courteous
Cons: lower rate due to the size of the rooms
Location: Market Center so the location was great.
Stayed at the hilton due to the name however when arrived and saw the size of the room were very disappointed. We felt as if we were in a closet the entire time it was so cramped. Would not stay at this location again and now know to check room size prior to reserving.
for Everyoneby Maria from okc
next to downtownPosted Feb 25, 2014
Pros: cleaness and the room had lots of mirrors
Location: we just went to club thrive
everyone was welcoming tehy even gave us fresh baked cookies as we checked in
for Everyoneby Phil from tx
Great value for moneyPosted Feb 24, 2014
Exactly what you'd hope for for the price. Nothing flash, but everything was clean and served us well. Staff were very friendly and even with a big party going on, it was quiet in our room.
for Everyoneby A verified traveler
Great location, friendly staffPosted Feb 18, 2014
Wonderful experience. The bathroom is a bit small, but that is the only complaint. Great location, close to downtown and very nice accommodations for the price!
by Teresa from Huntsville TX
Decent hotel, close to Market Center and morePosted Feb 17, 2014
Pros: The location was close to the sites I was visiting.
Cons: The smell and the over all cleanliness.
Location: It is close to the American Airlines Arena and Market Center.
Was not impressed with this hotel. The overall hotel had an odor. I stayed on the 2nd floor and the odor was worse! The room was okay, but the bathroom smelled the shower was very slow to drain. I had to park way in the back when I returned to the hotel and I was worried about my car in the parking lot. I just did not feel safe there. If I have to be in this area of Dallas again, I will choose a different hotel.
by A verified traveler
Really disappointedPosted Feb 17, 2014
Pros: Rooms were nice and comfy
Cons: Your staff has no personality, and seems put out...
The bartender in the lounge was horrible, took forever, couldn't understand, seemed stressed, and kept disappearing...we took our friends and went next door to the Hilton and had a blast, I will book the Hilton next time. not the Doubletree...
for Everyoneby DEE from DUNCANVILLE,TEXAS
Staff and FacilityPosted Feb 17, 2014
Pros: Everything was excellent
Cons: Moe selection on restaurant menu
Location: Location was in nice uncrowed area, plenty to do within 2 miles of hotel
This was one of the most friendliest staff of all hotel stays we had. Facility and comfort was excellent. The restaurant staff made this one of the best Anniversaries we had. The food was excellent also. May God bless each of you, for you shine His light in our lives this weekend.Thank you.
for Everyoneby A verified traveler from dallas tx
Room very cozy and quietPosted Feb 16, 2014
Very professional staff and hotel is very elegant from the front door to your room.
for Everyoneby Kortni from Dallas TX
Very close to downtown!Posted Feb 11, 2014
Pros: How close it was to downtown. Free warm cookies!
Cons: The bartender didn't really know how to make any special cocktails.
Location: Deep Ellum!
I enjoyed my stay here. Very pleasant staff and nice rooms.
by A verified traveler
Terrible Experience DoubleTree by HiltonPosted Jan 8, 2014
Because i booked my stay through expedia the DoubleTree did not show my confirmation took an hour to check in to the hotel and was late to my previous engagements due to the hassle of the hotel employees and mgmt. Terrible experience i will never stay at any Hiltons or Doubletree hotels ever again.