Ratings based on 1,296 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel Close to Market Center and Downtown

Posted Jan 26, 2015
Hotel was nice, comfortable and provided shuttle to nearby events.
3 out of 5
by A verified travelerfrom San Antonio, Tx

Too expensive for a mediocre room.

Posted Jan 12, 2015
Pros: Not much
Cons: Everything
Location: Location was ok
I stayed at this hotel Saturday, January 10th. My husband and I just needed a rook for one night to visit my brother who lives in Dallas--we had plans to see a band. I booked roughly three weeks in advance, however I didn't know Ohio and Oregon state championship game was that particular weekend--wasn't able to stay where we usually stay. About the hotel, no lighting-- ladies if you were going out on the town, bring your own lighting. The room was very dark, and cold. It was a cold weekend anyway but the room took forever to warm up! Now the shower is a walk in- nice right? Well no, because the water runs out on to the floor! We used most of the towels to walk on a dry floor. The elevator wasn't working when we came in late Saturday night--so we had to take the stairs. The hotel staff didn't seem a bit concerned. In the end, I can handle most of it--but the dark room when I'm trying to get ready--was the deal breaker for me! We paid $283.00 for one night--not worth it!! I would not recommend this place to anyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arkansas

Nice Hotel

Posted Jan 6, 2015
We really enjoyed our stay. Great staff. Yummy cookies. Everything was awesome.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom got_it_girl

A place to rest after being out in the big D

Posted Jan 3, 2015
Cookies upon check-in and helpful staff. Bathroom size quite crowded but acceptable. Beds were soft & comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Dallas Market Area

Posted Dec 31, 2014
Pros: Location and price
Cons: Should check the shower head in the room, looks a little precarious!
The hotel was nice, bathroom was a little rough - the shower head was not mounted to the wall properly- but it worked!
2 out of 5
by A verified travelerfrom AR

close to Market Center

Posted Dec 30, 2014
Staff friendly and helpful. Room had visible mold and dark color all along baseboards under windows. It was last of Dec. and very cold. Heater was broke in room. They fixed it around 10 pm but we both nearly froze and got sore throats. The mold was the worst thing. Would not stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great reception

Posted Dec 26, 2014
Cons: Nothing. Keep up the good work.
Friendly check in at reception. Room very clean and well organized. Great Service.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Atlanta

Great Location

Posted Dec 19, 2014
Pros: Location
All was as expected, Great Service Great Locality.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Midland, Tx

Nice Hotel.

Posted Dec 10, 2014
We had a very good experience, the only thing I didn't like was how housekeeping didn't come clean our rooms the entire time we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Check-in was seamless, and when we got to our room and the windows were making an annoying howling sound (due to crazy winds) a simple call to the front desk got us an upgrade to a Hilton Honors room with no questions asked. Rooms were clean and well maintained, and don't forget about the warm cookies! Would definitely stay here again.