Ratings based on 1,420 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Nice hotel.

Posted May 26, 2015
The hotel was very clean. I liked that it was close to a lot of clubs, shopping centers, and restaurants. The hotel was very clean and comfortable. However, the staff were a bit of a disappointment. The staff at the front desk were very friendly, but the others, well they didn't speak English fluently so it was hard to communicate. We had to wait over 30 minutes for towels, after calling three times, and once we asked for blankets but received towels. We didn't get the toilet paper we asked for until 5 in the morning. I wouldn't recommend this hotel simply because of the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is super close to great restaurants and bars

Posted May 26, 2015
Pros: Bed was comfortable!
Location: Ascencion Coffee and Jr's Bar and Grill!
Our experience at the DoubleTree was great! The bed was comfortable and the location was great. Taking Uber to Cedar Springs Street didn't dig deep in our pockets. Will stay again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Nice Hotel for the Price

Posted May 26, 2015
Staff was very friendly and helpful informed us of all of their amenities and answered all of our questions. One of the two elevators was out if order, we only stayed one night and it was not a problem for us. Hotel could use some renovations. Overall a good stay
2 out of 5
by A verified traveler

Nice hotel; Noisy guests/sleepless nights!!!

Posted May 19, 2015
Pros: It was close to the freeway. The decor was nice. Breakfast buffet was fantastic.
Cons: N/A
Location: Close to downtown and a few minutes from Oak Lawn/Lemon Avenue. Plenty of restaurants and bars.
We checked in on a Friday and Luke was great, expeditious and courteous. We attended our event and returned to the hotel. That night after midnight we had noisy, loud, discourteous "adults" in the next room. The hotel was apologetic and accommodating. The very next night we had complete idiots in the room on the other side to the point that security had to go to the room twice. This agitated the guests and instead of being mature and realizing that they were being disruptive at nearly 1am, they chose to open and close the door to the room repeatively by slamming the door, then turning the TV up excessively loud. The hotel offered breakfast vouchers, nice...but I'm exhausted and have barely slept for two nights. The hotel ensured that for the final night no guests were booked on either side of us and for that I give them high praise and thanks. Conclusion, maybe going higher end will give us a better chance of thicker walls, less tolerance for childish antics and decrease in low budget behavior guests. No more Hiltons for this couple.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Yum, a warm cookie when you checking.

Posted May 19, 2015
They have a hotel shuttle service that takes you to local spots. Nice!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to many amenities

Posted May 19, 2015
I stayed just one night and everything run very smoothly. Denny's is right in front and I like the cookies staff provide to the guests as a courtesy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, close enough to Uptown Dallas

Posted May 18, 2015
Pros: Hotel staff was very nice and accommodating
Location: It is close enough taxi ride to Uptown, Downdown dallas. And not that bad of a distance from Arlington. If you wanted to go to AT&T stadium.
I liked it, nothing wrong. The only thing I wasn't a fan of was our room wasn't cleaned until about 4 PM. Which is displeasing.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma

Downtown Dallas

Posted May 18, 2015
The staff could not have been more help and friendly. However, you can tell this is an older hotel. If you are 7 ft tall, you may have trouble walking in the hallways. The air conditioner was loud and didn't work very well. The bed was not much larger than a twin bed and the bathroom is very small. For the price they charge, it should have been much better than it was.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
very good !i will recommand my friends live there
3 out of 5
by A verified traveler

Posted May 17, 2015
Very average hotel and an old building. The ceilings are low and the bathrooms are cheaply built.