Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointed

Posted Jul 7, 2014
Pros: the room would get cold, bed was nice
Cons: upgrade hotel
Not as nice as I had hoped. Older so had a smell and just older. Had a big party there too. Just not relaxing at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Texas

Excellent Hotel

Posted Jul 2, 2014
Pros: Pretty much everything!
Cons: I didn't notice anything that needed improving.
Location: The DART was close as was shopping. The hotel shuttle was available for being dropped off & picked up. Did not do any shopping though.
I was in Dallas for the Texas State Democratic Convention. The found the staff to be friendly and helpful. My room was very clean and I had plenty of pillows. The bathroom was well equipped and clean. I loved the red apples that were available for the hotel guests. I made use of DART during my stay and the shuttle services were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from biston

A few issues

Posted Jun 29, 2014
At1 am had yo move rooms due to had been given a connecting room with hollow door and a family with loud kids yelling tv on full etc hotel was very accompanying however next room was next to elevator very noisy and at 2 am next night toilet backed up into sink but besides all that very nice comfy room great location
3 out of 5
by Janis from Maine

Hotel in the city of Dallas.

Posted Jun 24, 2014
Pros: The location to where we had to be was convenient enough.
Cons: Housekeeping restocking the room better. Replacement of the Murphy bed to allow more room.
The room accommodated our needs. However, the placement of the Murphy bed used by our daughter and grandson when opened, collided with our bed and made movement around the room and to the bathroom quite difficult. We were never restocked with toilet paper. I had to go to the bathrooms down by the restaurant and take partial roles that were left on top of the new ones that were filled there. One morning after getting out of the shower, I had to step into the hall and ask for a roll from the cleaning personal. The soap in the bath area was also not refilled, but I hadn't noticed it until I was already in the shower-hence no soap for my shower. There were 4 guests in that room. There should've been extras of everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Convenient to the Shopping Mall with a shuttle.

Posted Jun 18, 2014
Pros: Convenience, comfort, free parking and a daily Wall Street Journal.
Cons: nothing that is apparent.
Location: Plenty of everything nearby.
Convenient to freeways, a necessity with the large spread out metroplex. Close to interesting restaurants and shopping.
1 out of 5
by ma from newport beach, ca

Motels would be better than this hotel.

Posted Jun 3, 2014
Common areas are nice and clean but a room is really bad. There are stains on the carpet everywhere, water pressure of shower is very bad, and mold on the sealing in the bathroom..... So we requested to change a room, but it's in same condition.....
4 out of 5
Recommended
for Everyone
by shawn from amarillo texas

Nice hotel

Posted May 28, 2014
Stayed for weekend. Kinda a pain to get too but good hotel experience. Will go back.
4 out of 5
Recommended
for Everyone
by Mike from Dallas TX

Just a night with the wife

Posted May 28, 2014
We booked a room to have a night alone; just a last minute type of thing. We checked in and the staff was friendly and helpful, no problems at all. Hotel is nice and inviting. Our room was clean and made up, no issues there either. The floor the ceiling windows really create a pretty atmosphere. All in all we liked it very much and are happy with our stay
5 out of 5
Recommended
for Everyone
by Melinda from Texas

Beyond expectations!

Posted May 26, 2014
We didn't know what to expect, this was the first time we have rented a hotel room without knowing what hotel we were going to be staying in. We used undisclosed prices and got more than expected. The hotel was top notch, close to everything we wanted & no problems experienced. We will definitely do this again!! Thanks expedia for saving us money!
4 out of 5
Recommended
for Everyone
by A verified traveler

Average conference center hotel

Posted May 26, 2014
Basic king room. Shower faucet was super low. Clean.