Ratings based on 381 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Comfortable and convenientPosted Apr 7, 2014
I stayed for 4 nights during a business trip. The location was conveniently close to the airport and freeway. Daily made to order breakfast was very good and included in the room cost. Lots of parking in front. Clean and comfortable room. A little dated in the decor, but nothing bad.
for Everyoneby april from wichita Falls, Texas
Great stayPosted Mar 31, 2014
We stayed here over the weekend with three adults and three kids. The amount of space in the double queen room with the pull out was great! This will be our go to hotel for Dallas stays.
for Everyoneby Brian from Harrisburg, PA
Close to the Verizon TheaterPosted Mar 31, 2014
Overall the hotel was nice. The furnishings were a little dated and in some cases worn, but the room was clean, the staff was nice. I would come back!
for Everyoneby Lynn from OK
We'll be back!Posted Mar 26, 2014
By far the best overall hotel we've experienced in Dallas TX. The beds are very comfortable! The hotel offers an amazing free breakfast, they have chefs that will custom make omelets, etc. Also there are restaurants inside with amazing service. The indoor pool is nice as well. Also free happy hour in the evening kids get free popcorn. My kids loved riding up the glass backed elevators.
for Everyoneby Jake from Texas
Nice hotel. Will stay again.Posted Mar 26, 2014
Pros: We really enjoyed the free breakfast and indoor pool.
Cons: Having bellman service would have been nice.
Location: All of the activities that DFW has to offer are within 30 minutes driving distance.
Stayed for a weekend getaway. Free breakfast was very good and free happy hour drinks was nice. The whole family enjoyed the indoor pool and hot tub. The rates were very reasonable. We will definitely stay again.
for Everyoneby Richard from Edmond, OK
Excellent hotel at SE corner of DFW airport.Posted Mar 21, 2014
Cons: The bathroom is a little bit small, especially the clearance between the toilet and the entry door.
Location: Great Wolf Lodge, DFW Airport, Grapevine Mills Mall, Grapevine downtown shops, Grapevine Railroad (excursion trains).
Happy hour, breakfast, and quality of service from all the hotel staff was excellent. The quality of the hotel staff was demonstrated by their honesty and excellent handling of our grandson's Kindle Fire which he left in the hotel room. The cleaning lady turned it in and the hotel staff promptly shipped it to us via FedEx. The fact that the Kindle was returned to us speaks volumes about the entire hotel staff and the General Manager's management approach to both staff and customers. The entire hotel experience was very good for our party: 2 seniors, 1 - 37 year old, and three children (ages 9, 6, and 3). We were all able to enjoy happy hour and the delicious cooked to order breakfast. The room was clean, quiet, modern, spacious, and very comfortable.
for Familiesby Gabby from Fort Worth
Very nice hotel.Posted Mar 3, 2014
Pros: Happy hour drinks and the breakfast that was included.
Cons: Workers that clean the rooms. They need to pay more attention on what they are doing.
We have stayed at this location several times. We like it so much that we return but this visit was some what disappointed with the cleaniness. I believe that the hotel was super busy because there was a group of people that were staying there for a cheerleading competition. We stayed there for 2 nights and we didn't get towels replaced, no toilet paper and no shampoo and conditioner. We had to call room service each time. Otherwise, the stay was good but I didn't like that we had to wait for bathroom items.
for Everyoneby michelle from houston, tx
Irving Embassy SuitesPosted Feb 22, 2014
Pros: Spaciousness of the room., great happy hour and excellent breakfast. Beautiful atrium
Fabulous hotel. Staff was very accommodating. Breakfast was awesome.
for Everyoneby A verified traveler
Nice hotel, great breakfast buffetPosted Feb 17, 2014
Indoor pool open until 11 for families, stays open until midnight for adults only. The breakfast buffet includes everything from pancakes, egg, omelettes to biscuits and gravy. Excellent place to stay.
by A verified traveler
Hotel is rather dated.Posted Feb 12, 2014
Staff are very friendly. Hotel is rather dated however.