Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shreveport, LA

Perfect.

Posted Jun 17, 2015
Pros: Quiet, true "separate room" suites, great room service, pool, sauna, hot tub
Cons: None
Location: Stonebriar Mall is literally across the street.
We have stayed in Embassy Suites, Frisco many times and it is always a pleasure. They exceed in every aspect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grapevine, TX

Hotel stay during the Jimmy Buffet concert

Posted Jun 16, 2015
Pros: Clean and good free breakfast buffet.
Location: In Frisco near mall
Excellent experience. We stayed at the hotel during the Jimmy Buffet concert. Good location. Convenient short cab ride to the concert. Hotel was a good value for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Misissippi

Overall

Posted Jun 10, 2015
Pros: The wonderful staff
Location: There was more to do than I could participate, both within the hotel and the surrounding area
The overall experience was very good, and the staff were wonderful. Every staff member I reached was very, very accommodating - with a smile. The staff made the plumbing issue seem not so inconvenient. The breakfast was liking sitting at your own table.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OK

Frisco Fun

Posted Jun 8, 2015
Pros: Location, Location, Location, plus managers reception, made-to-order breakfast, and indoor pool.
Cons: Pillows appeared full but were flat when sleeping on them; woke up with a sore neck and headache.
Location: Hotel is in the heart of Frisco with great restaurants, shopping, and entertainment all around.
We were in town with friends to see Jimmy Buffett at Toyota Stadium. This hotel gave us easy access to the stadium as well as all the food, shopping, and fun that we wanted. The staff were all very friendly and accommodating. The Chefs working the breakfast line each morning were full of personality and made great omelettes. We had a blast and will definitely be staying again on our next trip to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Margaritaville Get-A-Way

Posted Jun 7, 2015
We stayed at this hotel because of its proximity to the venue where Jimmy Buffett was playing. It was perfect. The hotel was not too expensive, and the amenities were perfect for the family.
1 out of 5
by A verified traveler from Stultz. caney ks

Not what I expected

Posted Jun 6, 2015
The bathroom floor was dirty and I mopped it before I walked on it and the was pubic hair in the tub and drain and I cleaned that up. I was suppose to have extra towels and pillows and blankets when I got there had to call to get them. Was very unhappy with the cost of the room and how dirty it was . The closet door didn't work, mirrors were dirty and the hideabed was like sleeping on concrete.
5 out of 5
Recommended
for Everyone
by A verified traveler

Check in

Posted Jun 1, 2015
Room was not ready until 4:00, other than that everything was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Fantastic location

Posted Jun 1, 2015
Pros: Even with large crowds, the suites are quiet, easy access to the attached convention center and centrally located in Frisco.
Cons: The small cafe in the hotel, their customer service could use some help. (ie: items selling out, not selling because it was 10 minutes to close)
Location: Giant mall with many great food options, indoor skydiving, AMC 24 theater, IKEA and more :)
From the moment we stepped out of the shuttle from the airport to the moment we left the staff was incredible in their customer service and their professionalism. Even while there was a large event we weren't attending (Jimmy Buffet concert) that demanded a lot of bell hop time and service, their attention to detail, timing and our needs was never dropped for a moment. Breakfast was superb and our room always taken care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Awesome rooms, staff and indoor pool! Breakfast was amazing!
Comment from Hotel Management
May 12, 2015 by Rich, Hotel Management
Thank you so much for your wonderful comments! Our team always does a great job making each guest feel special! Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2015
It was a great stay and the hotel staff made it a very pleasing experience!
Comment from Hotel Management
May 12, 2015 by Rich, Hotel Management
Thank you so much for your wonderful comments! Our team always does a great job making each guest feel special! Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager