Ratings based on 821 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston

Stay at Christmas

Posted Jan 4, 2015
Excellent breakfast and clean room with good mattress
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Eastern Texas

Great hotel near Dallas Medical Center.

Posted Jan 1, 2015
Excellent rooms, food, and shuttle service. Staff was very helpful. Will use this hotel again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Parents Christmas visit

Posted Jan 1, 2015
Location: American Airlines, Dallas Apparel Market, Dallas Design District
EIghty year old parents visiting for Christmas hotel able to accommodate last minute request for handicap room.
1 out of 5
by A verified traveler

Poor Customer Service

Posted Dec 31, 2014
Pros: nothing
Cons: Everything
At check in we were told that they did not have to honor our room type that we reserved Talked with manager and was told the same thing. Did not offer any type of compensation for the dis-service. The room was not cleaned properly did not have glasses or tissues or coffee in the room. Was very unhappy!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice hotel

Posted Dec 29, 2014
It was very comfortable and breakfast was amazing. Without a doubt I'd come back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable cerca el centro

Posted Dec 28, 2014
Todo muy bien pero el servicio de limpieza del hotel no asistió todos los días
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
All we have to say is tha it was a great stay. Hotel staff was very friendly and my Eagles won the turkey game by beating the cowboys.
5 out of 5
Recommended
for Families
by A verified travelerfrom Arkansas

Embassy stay 2014

Posted Nov 30, 2014
Pros: The hotel overall look was appealing and felt safe. This hotel accommodated a family of five.
Cons: We smelt a mold scent in which I am not sure where it was coming from. Other than the smell of mold, everything else was fine.
Location: The location was did accommodate our needs with lots of things to do nearby.
The hotel as a whole as nice, clean, and comfortable, however, the smell of mold was obvious. The staff was excellent and the surroundings felt safe. The breakfast was really really good. I would recommend this hotel to others. Thanks for the nice comfortable, affordable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted Nov 17, 2014
Cloe to Southwestern medical center. Convenient to many places. Morning hot breakfast is wonderful and delicious. Afternoon snack time is a great social opportunity. Highly recommended.
4 out of 5
Recommended
for Couples
by Danielfrom Milwaukee

Loving the Freebies!

Posted Nov 12, 2014 on Hotels.com
Broken elevator but great hospitality. Free breakfast and Happy Hour was awesome! Excellent bar staff!