Ratings based on 624 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Jan 20, 2014
It was a great place to stay & loved the shuttles to and from the market center
4 out of 5
Recommended
by A verified traveler

good place

Posted Jan 14, 2014 on Hotels.com
I will stay again loved it great stay good food good staff
5 out of 5
Recommended
for Families
by A verified traveler

Great Place

Posted Jan 13, 2014 on Hotels.com
This was a great place to stay. The rooms were large with a separate living area with TV and sofabed. Free breakfast was good. The free drinks in the evening were great! They provided shuttle transportation to downtown. Would stay again for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2014
5 out of 5
Recommended
for Families
by SNM from Tyler, Texas

Great Hotel and very clean.

Posted Jan 10, 2014 on Hotels.com
This is the best hotel in Dallas ever. It was very clean in every place in the hotel. Not a piece of paper or anything out of place. The decor was beautiful throughout the hotel. I loved the view from the front door of our room because you could see the beautiful lobby and elevators as they went to each floor. Each room had that view which was like a balcony inside the hotel. Because it’s hard to describe, you will have to see it. There were nice little areas in the lobby for small groups to sit and congregate. The suites were nice and roomy. We had a 2 bedroom suite which had 2 bathrooms. It was very clean and an ideal suite for a family. All the staff was very friendly from the front desk to the maid service, to the breakfast crew. By the way, the made to order omelets were delicious. This hotel is well worth the money. You will not be disappointed. As we were leaving, one of the cleaning crew asked how our stay was. She also wanted to know if everything was okay in the room and if there was something they needed to take care of. We told her that everything was great. The only thing that needed some attention was the commode would flush on its own some time. However, it was minor but she stated that she would take care of it. We attended a Mavericks game. The location of this hotel is just north of the American Airlines Center about 2 miles. It was easy to find and a good location. What an awesome hotel!! All of the staff was great.
4 out of 5
Recommended
by A verified traveler

Posted Jan 10, 2014 on Hotels.com
We stayed for three nights. The room we had the first night had a leak and the floor was wet in the suite area. They moved us the next morning but couldn't get us in a room right away so I had to repack all of our stuff and put it on a cart, kind of inconvenient!!! After that fiasco everything was great!
5 out of 5
Recommended
for Personal Event
by Denise Williams from Downtown

Daughters party with Friends

Posted Jan 8, 2014 on Hotels.com
My first encounter wasn't a very pleasant one! But at the front desk I was assisted by a agent by the name of Lester he made our stay pleasant , enjoyable and exciting. My daughter and her friends had a great time. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jan 6, 2014
Perfect in every aspect. Will stay there again.