Ratings based on 821 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Feb 24, 2015
Enjoyed my stay but cleanliness was lacking. Found areas in bathroom not cleaned well and food crumbs on floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas, tx

Excellent night with my FRIEND...

Posted Feb 23, 2015
Sleep like a CHAMP... Overall night was wonderful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Little Rock

Nice hotel close to American Airlines and Downtown

Posted Feb 10, 2015
Love the breakfast buffet..room was really nice had 2 big flat screens...curtains were very dirty noticed it when we were looking at our view...if you need towels you might as well go down and get them yourself..overall the room and hotel is very nice...bed very comfy and I loved the pillows...quick check in and out...for the price and area I would definitely stay here again...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sherman, TX

Great Hotel!

Posted Feb 9, 2015
Pros: This hotel was very clean, the staff was amazing, and the breakfast was great!!
Location: While at this hotel, we visited the Dallas Zoo, the Aquarium, and the West End. All were just a short drive.
When we checked in, we were immediately greeted with friendly staff at the front desk. Every person we had contact with was professional and a pleasure to deal with. Our room was great and we would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

Great hotel! Excellent staff

Posted Feb 9, 2015
Pros: The service and the space of the room
Cons: The housekeeping timing.
Location: Close to all attractions
It was our anniversary and we ordered room service instead of going out to dinner. When our food was brought up to us it included two desserts and two glass of champagne compliments of the chef to help celebrate our anniversary. That made our stay so special!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tx

Nice overall ..besides THE LOUD MUSIC TIL 2A.M.

Posted Jan 26, 2015
Well it was nice up until we got back from TOURNAMENTS ALL DAY LONG & there's a LOUD WEDDING PARTY GOING ON .. Which is AWESOME .. Not knocking the PARTY , but next time keep the people with PARTY ON THE FLOORS closet to the PARTY !! Others on the UPPER FLOORS !! Just saying !! So was disappointed because we couldn't sleep & the guy on duty really didn't care !!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Utah

Going back for sure

Posted Jan 17, 2015
Fantastic hotel and staff. Only issue was I schedules a shuttle to DMC for all there days I was there and only one day actually got written on their schedule. It worled out though. I'll go back for sure
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin

Good hotel

Posted Jan 12, 2015
I enjoyed the hotel good space breakfast is good bed is comfy 2 TVS is a plus
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Excellent hotel

Posted Jan 11, 2015
Loved our stay in Dallas at the Embassy Suites! We would stay there again in a heartbeat.
3 out of 5
by A verified travelerfrom Dallas

Bad experince

Posted Jan 10, 2015
Hotel gave us handicap room and heater was very noisy