Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
72% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

was ok for the price

Posted Jan 30, 2014
was not the best but was clean and staff friendly
5 out of 5
Recommended
by GREGORY from DALLAS

Enjoyable stay

Posted Jan 19, 2014 on Hotels.com
Nice
1 out of 5
Recommended
by Ed from Chicago

Worst hotel experience ever.

Posted Jan 13, 2014 on Hotels.com
Arrived at the hotel and the room was unavailable. After a long discussion and multiple contacts with the hotel, I was sent to another hotel in the area under the same management. This location was also unavailable and had to wait 3 hours. Originally requested a non-smoking but was put in a smoking room which smelled awful. Room keys and locks did not work most of the time. Avoid this place at all costs. Hotel management and staff were very rude.
1 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Moneka Smith from Dallas

medical city dallas

Posted Jan 1, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2013
Pros: The staff was very helpful.
3 out of 5
Recommended
for Personal Event
by Colleen Naftzger from Coit Road

Convenient and friendly

Posted Dec 14, 2013 on Hotels.com
The stay was pleasant and provided a rest from the Dallas ice storm.
3 out of 5
Recommended
for Everyone
by G Jackson from Dallas, TX

Posted Dec 1, 2013
The front desk and the rest of the staff were accommodating when at the last minute i needed to check in early and no rooms were cleaned or available at that particular moment. They were quick to meet my needs and assure that my stay at their hotel was going to be a pleasant one. Everyone was very friendly, the room was nice and clean and my stay was absolutely nice and enjoyable. I will be back.
1 out of 5
Recommended
for Getaway With Friends
by guy from oklahoma

Unhappy dude

Posted Nov 27, 2013 on Hotels.com
Never came to clean room during our 2 day stay. Rooms were not what we ordered, and almost couldn't get into 1. Got in late, but no service rep was around, had to call twice to get an attendee while students waiting in van and it was freezing and raining while i stood by door. Rooms were just trashy
5 out of 5
Recommended
by MegaDave from Dallas

It worked out great

Posted Nov 9, 2013 on Hotels.com
We had never stayed in an Extended Stay before but we ere very happy with how it all turned out. When we (myself and my 4 & 9 yr old daughters) checked in we were issued a room and in short order found that I couldn't get the AC to cycle on. I called the front desk and was immediately issued a different room. This one seemed to be fine. It was a bit "lived in" and so not in pristine condition (I guess it is an "Extended Stay" and that should be expected) however it all seemed to be nice & clean and neatly folded/stacked. I found the beds to be somewhat less comfy than what we were used to in hotels but they weren't uncomfortable. The 2 burner stove was nice, we didn't have to eat everything out. The light in the vent hood was burned out and the desk was happy to give me a new one. apparently she still put in a maintenance request because next morning maintenance came by to make sure there were not more problems with it. The room with the sofa bed out was cozy but it was family time and we were all very happy with the outcome. We would definitely book it again.