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I liked that it was close by the facility I was wanting to go. The room was clean & quiet, except for the toilet - it was extremely loud when flushed. I let the front desk know, so hopefully they took care of the issue before the next guest arrived.
Angela
Stayed 1 night in Nov 2023
Response from Newt Wright - Director of Operations on Nov 22, 2023
Thank you, Angela, for letting us know so we can take care of the toilet before the next guest. We appreciate it.
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable
Dear Patricia,Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
6/10 Okay
Valeria
Aug 18, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Place was clean but air conditioning does not work properly making the stay uncomfortable, too cold and noisy and you can’t adjust temperatures
Valeria
Stayed 1 night in Aug 2023
Response from Heinz on Aug 22, 2023
Dear Valeria,We apologize that you had to go through all that. We set a high service standard for ourselves and are truly sorry to hear that standard was not met in your case.
Dear kathy, Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support
10/10 Excellent
Nikki
Aug 8, 2023
Nikki
Stayed 1 night in Jul 2023
Response from Heinz on Aug 11, 2023
Dear Nikki, We’re really grateful and appreciate you taking the time to share your rating with us.
Nice hotel and very clean. Great location and easy access to anything you’d need. Staff were very helpful and friendly.
Bonita
Stayed 2 nights in Aug 2023
Response from Heinz on Aug 11, 2023
Thank you Bonita for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us – whether it be recommending a restaurant or showing them how to get around town!