Ratings based on 570 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified travelerfrom pty
Staff not customer orientedPosted Nov 24, 2014
The door in our room hot stuck and we couldnt open it from the outside the person in the front desk was alone at 6pm on a Saturday and said she couldnt send anyone to help us finally i insisted so much that after 30 minutes she came to help us. To fix the door so we could open it she pushed the door so hard that the upper security device (caveat) broke. She eas so happy to have helped, i was eirried because i had to sleep by myself without a security device. Nobidy cane to gix it. After the ordeal i had ti go downstairs again to get my card fixed again it didnt wirk anymore. When i was upstaira i realizef they didnt clean the room so i had to go downstairs again to get fresh towels. on top of sll this the day i arrived i had asked the front desk to reserve a taxi for me to gonto the airport at 3am i had asked several yimes if they had reserved the taxi, needless to say they didnt di at 3am they called a guy that came in a cadillac his license plate was a paper, and looked like he had just gotten out of bed. No taxi signd anywhere. Yhe had said that it should cost betwwen $20 and $28 for yhe 19 minute rude? He charged $50. At least he didnt kidnapped me.
for Everyoneby A verified travelerfrom California
ConvenientPosted Nov 15, 2014
Pros: Convenience for early flights to DFW. Great price!
Cons: Need a sitting area where you can have private conversations and maybe an area to watch tv (poor setup with loveseat setup; no privacy
Location: Restaurants not too far away; didn't venture out
Hotel is very convenient to DFW and the staff was super helpful and courteous. There isn't a good place to sit and talk at this hotel re: no sitting area to visit or have a business meeting. Rooms were clean. Quiet hotel even though you are close to the airport
for Everyoneby A verified travelerfrom Seattle
Excellent Room, service, and locationPosted Nov 10, 2014
Pros: Nice location. Very clean. Quiet.
We rented two different rooms at this location for 4 days. Everything about this visit went perfectly. The staff was very sweet. The rooms were very clean. The breakfast served tasted good and was presented nicely. The lobby was nice and clean. There is a snack purchase area that has a place to purchase drinks, snacks, frozen meals through one of the staff members. There is a laundry area that is very clean and efficient. Dryer does not dry too hot and actually works well. Beds are rather comfortable. Housekeeping service was nice. They were very polite. Plenty of parking. The only issue is that there are three of these hotels in this general area. Watch the actual address in GPS or you will end up in the wrong location. :)
by A verified travelerfrom s
Mediocre. Last minute.Posted Nov 6, 2014
Don't get me wrong, the staff was very polite and nice but that's about it. Let's face it, this hotel is right next to the runway on one side, and a major Interstate on the other. It's loud to say the least. This was not my choice. A coworker chose it and to make things easy and convenient for our trip I stayed there as well. It was not good. Even the guy who chose the place knew when we pulled in that he made a mistake. It was just very basic, bare bones, and outdated. Neither of us slept. When we met in the lobby we both were feeling pretty crappy. But to be honest it's serving its purpose as a hotel for overnight business travelers on a budget, or people who missed there flight and need a place to stay so the airline sticks them there. Nasty breakfast, almost inedible. Don't even bother. I took one bite and said nope. And I'll eat food I drop on the floor.
for Everyoneby A verified travelerfrom Juarez, Mexico
Nice hotel, close to airportPosted Nov 5, 2014
Pros: Close to airport, fair rates
Cons: Curtains were almost transparent and sunshine enter directly on early morning...
Location: Convenient to get in few minutes to airport, shuttle service was very convenient
Very clean and comfortable rooms, excellent support from hotel staff!
for Everyoneby A verified traveler
For 2 nights the turn out was really good..Posted Oct 7, 2014
It was a nice place to arrive to after a long night out. Really clean, staff was great. We would definitely stay again..
for Everyoneby A verified travelerfrom Orange County, CA
Posted Sep 28, 2014
Excellent shuttle service with good staffs. Very convenient for overnight stay guest for next day flight. Would strongly recommend this hotel.
for Everyoneby A verified travelerfrom Dallas Tx
Close to DFW airportPosted Sep 7, 2014
Clean courteous great shuttle service. Staff very nice.
Recommendedby A verified traveler
Posted Jun 21, 2014 on Hotels.com
There were stains or something white was on the be bed skirt, which I hate to think of what it might be. Also the tub was peeling. Looks like the tub had been painted and the paint was peeling really bad.
for Business Travelersby A verified traveler
Good hotel for a quick out night to the airportPosted Jun 9, 2014
Pros: Near the airport. Your Shuttle driver was very good. Very detailed.
Good Hotel desk personal was very good. Prompt and exact. And was there in the morning. A good employee, IE he still was the same with a smile.