Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Nice

Posted Sep 1, 2014
Nice hotel, really nice staff, our rooms air conditioner was leaking but that's no one's fault. We preferred the pool in the courtyard.
2 out of 5
by A verified traveler

Posted Aug 18, 2014
The hotel was poorly designed because it has only one elevator and it is not kept clean.
3 out of 5
by A verified traveler from Fort Worth, TX

Clean hotel, but no free breakfast as promised

Posted Jul 8, 2014
Pros: Free toiletries, free wifi, free parking
Cons: Breakfast
Location: Nothing really, but driving distance of everything in Dallas.
I stayed at this hotel because it had free breakfast, free parking and free wi-fi and it was affordable. I was greeting pleasantly upon arrival. I checked in and was told that since I used expedia they would have to charge me more upfront. This made no sense to me as I was paying the same price as a reg. customer according to them. Anyway, I got to my room and it smelled like someone had smoked in it. It stank. Everything looked clean however, so I just sprayed some air freshener and that took the smell away. The problem started when I went to get free breakfast (pretty early). And that was NO Food. The excuse I gift was that he was serving it as a dozen or so people waited. I waited around for a few min. and I was on a tight schedule, so I had to go next door to Denny's to get some breakfast. Not too happy considering this was one of the reasons I had chose this location. When I returned at the end of the day the next day, the room was nicely cleaned and organized. Great housekeeping services. Needed a toothbrush and toothpaste because I forgot mine so they gave me a free one at the front desk. Loved that they had Paul Mitchell shampoos, conditioners and lotions free in the rooms. Coffee maker in the room however, in the room tasted bad, they only gave you one, but 2 cups and not enough creamer and sugar packets. If you don't want the free breakfast, then go for this hotel, but if it's the free breakfast you what don't waste your time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Hotel close to downtown Dallas

Posted Jul 7, 2014
Pros: Location and price
Cons: THe smell of this particular room. The lobby and breakfast area didn't have this unpleasant odor
Pretty nice facility, and the desk personnel were pleasant and efficient. The room we were in smelled musty the entire time we were there - pretty unpleasant!! The a/c worked well, but the room just seemed damp and smelled.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Near arts district..

Posted Jul 1, 2014
Decent breakfast n breakfast hours. One annoying panhandler outside. Some idiot above us was noisy, but staff quieted them quickly. Bed comfy but room smelled rather dank.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Visiting Dallas with my kids

Posted Jun 30, 2014
The hotel was decent for the price. I would stay there again. Hotel staff was very nice. The only thing I didn't care for was being able to hear people on the floor above us walking all night long. Also, there are no food places around either. We had a hard time finding places to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

Very relaxing

Posted Jun 29, 2014
Pros: Close to tours
Cons: Nothing
Location: Great location near history events
Good breakfast bar, room great front desk great nice indoor pool with access to outdoor pool, access too longe area outside with fire ring
5 out of 5
Recommended
by A verified traveler

Great Location

Posted Jun 17, 2014 on Hotels.com
This was a last minute stop to our trip and this was a very nice place to stay. I enjoyed it.
2 out of 5
by oscar from a

Parking

Posted Jun 9, 2014
There was no parking space at all. I understand there is events going and stuff but we should been told about the event. But overall the stay was excellent. Not trying to bash the staff and management. They did an awesome job with the hotel and it was very clean and detailed so applauses to your staff and management.
4 out of 5
Recommended
for Families
by CMS from East Texas

great for family

Posted Jun 4, 2014 on Hotels.com
Pool a little small but nice. Breakfast good, but wish they served coffee all day because coffee pot small in room.