Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Texas

Smokey hotel

Posted Jan 18, 2015
The 3rd floor smelled so heavily of smoke it reminded me of a bar. The staff was very nice, but that was not compensation for an extremely smokey experience in a non-smoking facility. Will not stay here again or recommend to others.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Vernon Mosleyfrom 208 Dayton tyler texas 75702

room and service review

Posted Sep 16, 2014 on Hotels.com
Enjoy my stay and appreciate the government discount they honored. Breakfast was good as well
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2014 on Hotels.com
1 out of 5
by A verified travelerfrom B

Too far from destination. Hotel very outdated.

Posted Aug 17, 2014
Very dark, dank , unsafe feel of this location. Very dissappointed in room, dirty smell.
4 out of 5
Recommended
for Families
by Ericfrom san antonio

Not bad.

Posted Aug 7, 2014 on Hotels.com
We were kinda skeptical about booking this hotel considering the bad reviews it had received in the past. We couldn't pass up the fact that it was so close to the Rangers ballpark & AT&T stadium. Glad we took a chance. Service was excellent & accommodating to our needs. We stayed on the 3rd floor and there was a slight scent of smoke, but nothing too overwhelming. Our room did not smell of smoke one bit. All in all, we would definitely stay here again & would definitely recommend this hotel to friends and family!
1 out of 5
by A verified travelerfrom Nashville, TN

A dump

Posted Aug 2, 2014
Pros: Desk clerk
Cons: Everything. Very old property in a terrible location. Run down inside and out.
I don't know how this hotel can exist under the Hampton Inn brand name. It is completely run down and out of date. The room was tiny, with furniture that appeared to be at least 20 years old. Same with the bathroom. While it appeared to be reasonably clean, and the desk staff was friendly and polite, the hotel itself looked trapped in time. Outside, the landscaping was ratty and the parking lot poorly lit and too small for the number of rooms. I stay at many Hampton Inns and am always satisfied with the quality. This time, I was shocked and disappointed.
3 out of 5
Recommended
by Cathrynfrom Edmond

Posted Aug 1, 2014 on Hotels.com
I cut and bruised my leg on the bed frame that was sticking out. Not happy!