Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just Okay.

Posted Nov 10, 2014
Pros: Location.
Cons: Train housekeeping staff to respond to problems.
I expected a no problem stay. I've stayed there before. The stopper in the sink was broken. I left a note to have it fixed, no response. I called, it was repaired. The maid service was very late every day. I finally asked about it at 3:00 PM. The maid said, "oh, you wanted your room made up?" Unbelievable for $200 plus per night. They charge for everything.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

SMU visit

Posted Oct 31, 2014
Pleasantly surprised how beautiful the hotel is. First rate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville, ky

Posted Oct 20, 2014
Our experience was a good one! The staff was wonderful and the facility itself was pleasing. The best part of our stay is that we were in a room on the 10th floor which allowed us access to breakfast, mid-day snacks and appetizers in the evening!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom midwest

Great location

Posted Sep 29, 2014
This hotel has easy access to SMU. Walking distance to several delicious restaurants., trendy shopping, Sprinkles cupcakes and ice cream. Nice hotel bar with friendly staff and great appetizers . Nice workout facilities too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Nice hotel close to SMU

Posted Aug 31, 2014
I have stayed at this Hotel many times. Love the staff and location to SMU.
4 out of 5
Recommended
by A verified traveler

First class accommodations

Posted Aug 13, 2014 on Hotels.com
With frequent travels to Dallas I always stay at Hilton Park City. Always a positive stay.
3 out of 5
Recommended
by Gregfrom Oak Park

Connectivity Bad

Posted Aug 6, 2014 on Hotels.com
Cell service (verizon) single bar in the hotel and the Internet wired and wireless was very slow or not working at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent and friendly--good price through expedia

Posted Aug 4, 2014
We were walking distance to everything we needed --only drawback is cost of parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Very comfortable with friendly staff and good resturant
5 out of 5
Recommended
for Personal Event
by Ed Ashbaugh

This traveler left a rating score only Posted Jul 14, 2014 on Hotels.com