Ratings based on 114 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Susan from Amarillo, TX
Posted Nov 11, 2013
for Everyoneby A verified traveler
NoisyPosted Oct 21, 2013
We were awakened by revelers on the patio at 2:30 am. Also, we could hear other people in the rooms as they opened and closed their doors. There was also a weird sound like wind that I could hear. Don't know if it was the heater. Other than that it is a very nice, clean, place to stay.
for Everyoneby Roger from Houston
Not up to standardsPosted Oct 14, 2013
Pros: Location, cleanliness
We have stayed at Hilton Garden Inns in various locations and have enjoyed every stay. This time was disappointing. Great location. Great staff. There are two elevators. Only one elevator operates at a time, and that one was out of order at critical times. We were not pleased about having to walk up four flights of stairs late in the evening after returning from our reception. Breakfast was ok, but pricey. No complimentary brerakfast at this hotel. Our bed was supposed to be a sleep number bed, but didn't work. It was so hard it was like sleeping on sheetrock. Hopefully management will address these issues.
for Everyoneby barry
Great staff but!!!Posted Oct 8, 2013
Rooms and staff.. Spot on!!!! Beds were terrible, need to be replaced. Felt like I was sleeping in a taco!!
Recommendedby A verified traveler
Great StaffPosted Sep 3, 2013 on Hotels.com
From the gentleman that drove the shuttle through the front desk staff, even at 11 pm at night, everyone was cheerful and friendly. Very good team.
for Everyoneby Anlee
Super cleanPosted Aug 31, 2013
Pros: The cleaning was great
Cons: Offer free breakfast
Location: It was a little hard to find y'all maybe put a sign close by the highway to find y'all faster
First time ever spend a night at a hotel n the experience was great right when I walked in it was super clean!! Once I went up to my room it was even cleaner, great size of room for 2 adults n one child. My morning view was amazing. Ac was perfect since I got to control the temperature. Had great channel on tv. Didn't have a change to get in the pool since I was busy out in grapevine but it looked super clean the gym was big. The place where the hotel is at is very close to many food places, the first night we got their we went walking to a restaurant which was a great way to in our night with a wonderful walk out side. Only bad thing is that they dont offer free breakfast other the that I am most decently returning back!!
for Overnight Stay Before Destinationby Heather from Henderson, NV
Great hotelPosted Aug 21, 2013 on Hotels.com
Food in and around hotel was great, room was large and comfortable. Worth the money.
for Personal Eventby Jennifer from Colleyville
Posted Aug 20, 2013 on Hotels.com
Great rooms, appealing decor, seems to be very clean. Overall fairly impressed
for Personal Eventby A verified traveler
Great hotel!Posted Aug 15, 2013 on Hotels.com
Very nice hotel!
for Everyoneby rick from Adelaide SA, Australia
lovely and helpfulPosted Aug 6, 2013
Pros: Staff & cleanliness
Cons: Long way from Dallas downtown
Location: tourist destination but quiet.
Was only there a couple of nights but staff and courtesy driver were excellent and nothing was any trouble. Would stay there again unless needed to be closer to downtown Dallas.