Ratings based on 733 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location not alot to do

Posted Jan 27, 2015
Then hotel was nice and the room and hotel was clean comfortable. we had alot of waiting time and there is not much to do in or around the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Beautiful hotel

Posted Jan 7, 2015
We stayed here for one night while visiting family in Dallas. Exceptionally clean and quiet! Will stay here again if we're ever back in Dallas.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

front desk staff are not very friendly

Posted Jan 6, 2015
Pros: location
Location: AAC, few craft breweries are in less 5 miles range.
The check-in & out process was very efficient but not friendly. Couple times we asked some questions at the front desk, the female staffs' attitude were very arrogant and not very helpful. It seemed like we were bothering them. Luckily the room was very clean and comfortable, so we didn’t have to "Bother" them too much.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Provo, UT

Comfortable, clean hote in Dallas market district

Posted Jan 4, 2015
Comfortable rooms with an excellent breakfast buffet (not free, though). Excellent workout facility with weights, elliptical cross trainers, treadmills and exercise bike. Beautiful and clean hotel lobby.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Convenient hotel to everything in Dallas area

Posted Jan 3, 2015
Pros: decor and convenience
Cons: nothing
Location: all thing dallas
I enjoyed my stay. the heat was not working when I first arrived,but was fixed within 30 min..great staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texarkana, AR

Nice hotel. Very clean and inviting

Posted Jan 3, 2015
Enjoyed our stay except I couldn't print tickets to a local museum using the provided computers. Edgar didn't try to help. My wife found someone who directed us to the sales office where they were able help us by allowing me to use there computer.
2 out of 5
by A verified traveler

You get what you pay for

Posted Jan 2, 2015
Pros: Location
Cons: Detailed cleaning
Location: Right off highway. Easy access to downtown other areas
First room had broken towel bar and mildew smell in bathroom. Second room had bad odor and stained carpet. Both rooms were nicely sized. The area was safe and easy access to downtown and other areas. Fireplace in lobby did not work. This good be a nice place if attention is paid to details (especially cleaning).
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location for my purposes.

Posted Dec 29, 2014
Hotel staff was very polite and accommodating. Heads up....if you put the "Do not Disturb" sign on your door while housekeeping is out because you don't want you room cleaned at 9 a.m. then let the front desk know you would like to have the room serviced upon leaving the hotel for the day. If you don't, the room will not serviced.
5 out of 5
Recommended
for Families
by A verified travelerfrom Dallas Tx

CHRISTMAS RESPITE

Posted Dec 28, 2014
Pros: The open air decor was very pleasant. The room setup was good.
Cons: Nothing comes to mind.
Location: The location was perfect because we were visiting in the UPTOWN area.
The staff was very friendly. The room was quite comfortable. I look forward to staying here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom j

Great

Posted Dec 24, 2014
The room was great, problem with the heat but it was fixed.