Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by susan from denton, tx

Cheer competition stay

Posted Apr 10, 2014
Pros: The staff made our stay. The grounds were perfect. I'm not a smoker, but my mom is and it was very nice to know that she had a nice place to sit.
Cons: You need a larger pool area.
Location: There isn't much immediately around as far as food goes, but time will fix that. There is room around the hotel for growth.
Our check in was seamless. The staff was very helpful. We had a needed a crib and they had one on hand. The room was clean and there was a frig and coffee maker in the room, along with a microwave. The pool are was clean and really nice, but a little small. The restaurant was good at breakfast and dinner, but pricy. The hotel has shuttle service with a 5 mile limit. The event we were going to was 7.9 miles, but they were happy to make an exception since it was within 10 miles. My mom liked it so much she said we should stay again this summer.
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
So glad you enjoyed your stay with us, and my team and I hope the cheer competition was a success! Glad to see that overall, your stay was a pleasant one, and that our accommodations and services met your needs. Thanks for the great review, and we look forward to welcoming you back!
4 out of 5
Recommended
for Families
by A verified traveler

Continental breakfast was not included

Posted Apr 8, 2014 on Hotels.com
I book this hotel because I was not only impressed by the hotel and its price but the "free continental breakfast" looked amazing! So when we got up the first night of our stay and was told it wasn't included in our room I was a little surprised. I was offered to pay $5 for milk, cereal, yogurt, and pastries....or I could pay $10 for a selection off of the hot menu. Needless to say we went to a fast food restaurant and paid much cheaper prices and got our breakfast. Do not advertise a free continental breakfast if its not included in the price. Other wise we had a great trip! Very nice hotel, pool was actually heated so we could swim. Pillows were EXTREMELY soft and bed was hard so not a great combination but not we made it work.
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Thank you very much for your review, and I'm glad to see that overall, you enjoyed your stay with us. I do apologize for the confusion regarding the cooked-to-order breakfast, and we are reviewing our listings on Expedia sites to ensure there is no misinformation. If there is anything more we can do to help make future stays more enjoyable, please do not hesitate to contact the front desk. Thank you again, and we look forward to welcoming you back.
4 out of 5
Recommended
by A verified traveler

Posted Mar 24, 2014 on Hotels.com
Nice. Clean. Feels new.
Comment from Hotel Management
Apr 2, 2014 by GeneralManager, Hotel Management
Thanks very much for the 4-star rating - please let us know what we can do to make your next stay a 5-star experience!
5 out of 5
Recommended
for Everyone
by Jessica from TX

Two thumbs UP!

Posted Mar 24, 2014
Best customer service I've ever had at a hotel! Will stay here again if I'm in the area and highly recommend it to others!!
Comment from Hotel Management
Apr 2, 2014 by GeneralManager, Hotel Management
What great comments, Jessica, and we're all delighted that you enjoyed your stay with us! We definitely appreciate the great feedback, and for you choosing our hotel. Thanks again, and we look forward to welcoming you back!
5 out of 5
Recommended
for Business Travelers
by ACJ from Pennsylvania

Great experience

Posted Mar 20, 2014 on Hotels.com
Everything about the hotel was fine. Staff very helpful, room clean and very quiet. Our room was right next to ice machine and an exit and didn't hear a thing. I would recommend it to anyone. Resturant was fine. Surrounding area had plenty of resturants too.
Comment from Hotel Management
Apr 1, 2014 by GeneralManager, Hotel Management
What a great review! Thanks very much for the feedback, ACJ, and we're all glad you enjoyed your stay with us. Looks like overall your stay was a pleasant one, and it's our pleasure having you as our guest. We look forward to welcoming you back!
5 out of 5
Recommended
for Business Travelers
by Jose Diaz

Posted Mar 20, 2014 on Hotels.com
Comment from Hotel Management
Apr 1, 2014 by GeneralManager, Hotel Management
Many thanks for the 5-star rating! We hope to see you soon!
Comment from Hotel Management
Apr 2, 2014 by GeneralManager, Hotel Management
Thank you very much for the 5-star rating, Jose, and we're delighted you enjoyed your stay with us. We look forward to welcoming you back!
5 out of 5
Recommended
for Personal Event
by A verified traveler

lovely place to stay

Posted Mar 8, 2014 on Hotels.com
Our room was very nice, the staff helpful and friendly. This is an excellent place to stay.
Comment from Hotel Management
Mar 12, 2014 by GeneralManager, Hotel Management
Thanks very much for the kind words, and we're delighted you enjoyed your stay with us. We look forward to welcoming you back!
5 out of 5
Recommended
for Families
by CQ from Austin Texas

wow

Posted Mar 5, 2014 on Hotels.com
The bed's are so comfortable, I never sleep the whole night when I am away from home and I woke up with no back pain! Will definitely come back.
Comment from Hotel Management
Mar 6, 2014 by GeneralManager, Hotel Management
Thanks for the great comments, CQ, and we're glad to hear you enjoyed a good night's sleep during your stay! Our beds are indeed comfortable, and restful nights certainly make for more productive days. It's our pleasure having you as our guest, and we look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by Carole from Richardson, Texas

Good Hotel

Posted Mar 2, 2014
Pros: I liked the bed and the shower and its cleanliness. Fresh towels on racks in the shower were a wonderful convenience. Staff friendly and very helpfu
Cons: Noise level after midnight in the halls is too loud plus children jumping off the bed in the room above me but that stopped at 10 PM.
Location: It's close to shopping and other things to do. I was there for a meeting at a church and did not have time to take advantage of things to do near by.
Hotel was clean, great rooms, loved the shower without a tub even though bathroom was smaller but not a problem. A lot of noise in the hall at midnight - people talking and moving around, but hotel had teenage sports team staying with what appeared to be one adult with them. Not a problem, just noisy. Food was plain but good for breakfast. Bed was very comfortable. Loved the pillows and having a comfortable chair with an ottoman. Door bolt didn't work. Called the front desk and they sent a maintenance man in 10 minutes who had it fixed in 15 minutes. Good service. I would go back again.
Comment from Hotel Management
Mar 4, 2014
Many thanks for the great review, Carole, and we're glad that overall, your stay with us was a pleasant one! I do apologize you experienced some noise issues, and please know that if there is anything we can do to make future stays more enjoyable, please do not hesitate to ask. Thanks again, and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great night sleep

Posted Feb 25, 2014
Cons: no options for Tea drinkers in the room....not everyone likes coffee!
Hotel was clean and nice and a pleasant surprise when I got into bed...Their new beds are very comfortable and felt like my tempurpedic I have at home. Will stay there again!
Comment from Hotel Management
Mar 4, 2014
Thanks for the great feedback, and we're very glad you enjoyed a good night's sleep during your stay. We look forward to welcoming you back!