"Dear Rajendran,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at our hotel.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the Holiday Inn hotel.

"Dear Gale,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the Holiday Inn.

"Dear Kimmie,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the Holiday Inn.

"Dear TristanThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Katie,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Ananya,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear John,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Maria,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

Dear Raijieli,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday inn.

Dear Tissy, Thank you for your rating regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your rating and welcome the opportunity to serve you again. Sincerely,Christina O.Front Desk

"Dear Gabriela,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments,

"Dear Ki,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments,

"Dear Lilian,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Sm,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Jesus,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Christi,Thank you for taking the time to tell us about your experience and your kind words at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn and we are in a current renovation, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Frank,Thank you for choosing Holiday and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations and I would like to get your full name or room you stayed in. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

Dear Edgar,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Ozzie,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us and thank you for your survey score. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing [BRAND], and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Mark,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations and we are currently going through a full renovation. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly Holiday Inn.

"Dear Kevianno,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us and we really appreciate your feedback. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing [BRAND], and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Francis,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing [BRAND], and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Jackie,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us and we really appreciate your feedback . We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Tammy,Thank you for choosing Holiday inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations and the issues you had with the shower and smell. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Steven Naturale,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Kady,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations and having annoying stay, but we are currently in a renovation progress. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Joseph,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future, but I notice you did not leave any comments.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Maam or Sir,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn hotel.

"Dear Ms./Mrs. Heather , Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.Sincerely,MOD

"Dear Mr. Daniel,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future and if you have any questions please contact us at the Holiday Inn hotel.

"Dear Mr. Steven,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future and if you have any questions please contact us at Holiday Inn hotel.

I have already responded to this review twice, yesterday and today.

"Dear Jonathan,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Mr. Dominique,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. If you have any questions please contact the Holiday Inn hotel.

"Dear Margaret,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the Holiday Inn hotel.

"Dear Ms./Mrs. Cindy,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please me at Holiday Inn.

"Dear Tameka,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience during your stay.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Holiday Inn.

"Dear Mr./Mrs. Bernice MThank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please call the hotel directly.

"Dear Mr./Mrs. Michael,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please call us directly here at the Holiday Inn.

"Dear Mr./Mrs. Paul,Thank you for taking the time to tell us about your experience at Holiday Inn.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

Hello Kiel, I would like to thank you for your comments on the your stay with us because your comments help us to know what we need to accomplish in our hotel. We are in the process of renovating the hotel which is very much needed and during your stay if you have any issues with the room you are in like its to noisy or the room is to close to the elevator, let the front desk know and we will be more then happy to get you taken care of. Once again thank you for your comments and we hope to see you again.

Dear Cheng,Thank you for your rating about your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your feedback and welcome the opportunity to serve you again. Sincerely,Christina O.Front Desk

I would like to thank you for time to score your stay with us. We are in the process of updating the property in every way and I would like to apologize for your experience you had during your stay with us. I hope in the near future you will give us another chance to wow you as the the property is being updated.

Hello, I am very sorry you experience these issues during your stay and I do understand. We are in the process of updating the property and we are taking baby step in this process. We hope that you will give us another chance to wow you and I like to thank you for your comments on the parking and safety of the property.

Hello, Brian I want to thank you for your comments and we are in the process of updating the hotel and we do understand the issues you experienced during your stay. If during your stay you have these issues please notify the front desk and they will take care of you. We do have security from 10:00pm to 6:00am every day. We hope you give us another chance to wow you with our up coming renovation. Thank you again for comments and we really appreciate your honesty.

Hello, Michelle I would like to thank for your comments and I would like to apologize for your experience during your stay, your comments helps to gage what need attention and what we need to worked on. We are in the process of renovating this property and hope to have everything updated soon. In the future if you run into these issues again please alert the front desk and they will get you take care of on these issues. I want to thank you for taking time out to notify us of your experience and we really appreciate that.

Hello, Paul thank you very much for taking the time to take our survey and for for scoring us a 5 out 5, so I take it that you had a good stay and maybe experience a few issues but look like it was a good stay for you. We are in the process of updating this property as well as working on the elevators. Again I want to thank you for your time.

Dear Shana,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Christina O.Front Desk

Dear Paul, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Christina O.Front Desk

Dear Candi, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again. Sincerely,Christina O.Front Desk