Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great customer service.

Posted Aug 10, 2014
Staff was the best of any stays I have had. We stayed for soccer tournament and barbecued after in the courtyard. Pool closed at 10pm and manager let kids swim till midnight. He even brought out fresh towels and interacted with the kids. Hotel has access to major shopping and restaurants. Will be staying again when in town.
Comment from Hotel Management
Aug 13, 2014 by GeneralManager, Hotel Management
Many thanks for the 5-star rating, Ja! We’re delighted you enjoyed your stay, and I'm especially pleased that my team helped to make your stay a memorable one. And how nice you all were able to enjoy our pool - it's our hidden gem and very popular during the summer. Thanks again and we look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2014
No problems or issues. The breakfast offered a large selection
Comment from Hotel Management
Jun 10, 2014 by GeneralManager, Hotel Management
Thank you very much for the 5-star rating! We appreciate you choosing our hotel and look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted May 19, 2014
Pros: Close to all you need in Frisco.
Good breakfast selection and Happy Hour drinks with light dinner.
Comment from Hotel Management
May 23, 2014 by GeneralManager, Hotel Management
Many thanks for the 5-star rating - we look forward to welcoming you back!
5 out of 5
Recommended
for Personal Event
by Z Maxwell from Frisco, TX

Fantastic suite and awesome staff

Posted May 13, 2014 on Hotels.com
The hotel was wonderful. I needed a night away and I wanted to stay somewhere that was comfortable and felt like home (without the crazy at home). The staff was wonderful and attentive and the location was ideal. I would recommend this location. Conrad is a priceless asset to this location! He far exceeded our expectations.
Comment from Hotel Management
May 23, 2014 by GeneralManager, Hotel Management
What a wonderful review, Z, and we're so glad you enjoyed your stay with us. Glad we were able to provide a quick getaway for you that still felt like home, and I'm especially glad my team was warm and welcoming (including Conrad!). Thanks again, and we look forward to welcoming you back!
5 out of 5
Recommended
by Steven Plante

Posted May 13, 2014 on Hotels.com
Comment from Hotel Management
May 23, 2014 by GeneralManager, Hotel Management
Many thanks for the 5-star rating, Steven - we look forward to welcoming you back!
5 out of 5
Recommended
by Shane from Mississippi

Great place

Posted Apr 18, 2014 on Hotels.com
Went to Six Flags and FC Dallas game and bothe were very convenient.
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Thanks, Shane - looks like you enjoyed some of the area's best attractions! Glad you enjoyed your stay and we look forward to welcoming you back!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 11, 2014 on Hotels.com
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Thank you very much for the five-star rating! We look forward to welcoming you back!
5 out of 5
Recommended
by Rachel from Frisco

Posted Apr 8, 2014 on Hotels.com
Wonderful!
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Thanks, Rachel - we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful

Posted Apr 6, 2014
this is an awesome hotel that have been ever in Frisco. clean and good room size
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Many thanks for the kind words. We're glad you enjoyed your stay and look forward to welcoming you back!
5 out of 5
Recommended
for Families
by A verified traveler

Best hotel I've stayed at

Posted Apr 3, 2014 on Hotels.com
This was a great hotel! We travel a lot and this is the best hotel I've stayed at. The beds were extremely comfortable. The rooms were great and the breakfast every morning was wonderful. We would definitely stay here again!
Comment from Hotel Management
Apr 21, 2014 by GeneralManager, Hotel Management
Wow - what great feedback! We're delighted you enjoyed your stay and look forward to welcoming you back!