Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Really nice hotel

Posted Jun 1, 2015
Loved staying there wish my trip was longer, I'll be back.
Comment from Hotel Management
Jun 11, 2015 by GeneralManager, Hotel Management
Thanks for the great comments, Richard, and we so appreciate you choosing our hotel. Glad you enjoyed your stay, and we hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Posted May 4, 2015
Pros: Bright, clean, quiet
Cons: Not one thing; it was perfect.
This suite worked wonderfully, being 2 separate bedrooms and 2 bathrooms. Great beds & pillows. The whole facility was very clean, smelled good, brightly lit hallways, locked entries. Felt very safe, even returning to the hotel late, late in the evening. We will always use this hotel, couldn't be happier with our experience.
Comment from Hotel Management
May 7, 2015 by GeneralManager, Hotel Management
Thank you very much for the great comments, Linda, and we appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and especially that you will continue to stay with us when visiting the area. It's our pleasure having you as our guest, and we look forward to welcoming you back!
4 out of 5
Recommended
for Families
by A verified traveler from Oklahoma City

Nice hotel, but no roll away beds as advertised

Posted Apr 13, 2015
Pros: Great location and great breakfast. Very clean. Thick enough walls we did not hear our neighbors next door or upstairs. Good fitness area.
Location: We were able to walk to the volleyball gym from the hotel. Several restaurants and convenience store. Area felt secure.
When I booked this hotel, I indicated that we would have 2 adults, and 3 children. The website said this room would accommodate that number of people with a roll away bed. After we checked in, we asked for a roll away, and they said they do not have any at that hotel. Not that they were out of them, but that they do not have them at all. My 12 year old son got the short end of the stick, and had to sleep on the cushions from the pull out couch on the hotel floor. At least they did bring us extra blankets for him. Overall great stay, but just wish we would have known, and we would have booked 2 queen beds plus the pull out couch instead of one king and a couch.
Comment from Hotel Management
Apr 17, 2015 by GeneralManager, Hotel Management
Many thanks for your review, and we apologize for the miscommunication with the roll-away bed. I will look into correcting the language on the website, and appreciate you bringing this to our attention. Thank you for choosing our hotel, and we look froward to welcoming you back.
5 out of 5
Recommended
for Families
by Kristin from East Texas

No place like Homewood!

Posted Apr 1, 2015 on Hotels
Awesome as always! Spacious rooms! Excellent staff! Can't go wrong with any Homewood Suites. We choose to stay there everywhere we go!
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
So glad to see your stay was "awesome as always" and we so appreciate you continuing to choose Homewood Suites when on the road. It's our pleasure having you as our guest, and we look forward to welcoming you back.
5 out of 5
Recommended
for Families
by Cameron

Posted Mar 20, 2015 on Hotels
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
Many thanks for the 5-star rating, Cameron - we appreciate you choosing our hotel and look forward to welcoming you back!
5 out of 5
Recommended
for Families
by Courtney from Houston, TX

Quick Trip and comfortable bed.

Posted Mar 20, 2015 on Hotels
I came into Plano just for one night to see some family that was in town. It was a quick trip but the hotel was very nice, clean and comfortable. I would definitely stay here again.
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
So glad you enjoyed your quick overnight trip with us, Courtney, and we appreciate you choosing our hotel. We hope to welcome you back soon!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 19, 2015 on Hotels
Comment from Hotel Management
Apr 28, 2015 by GeneralManager, Hotel Management
Thank you very much for reviewing your stay; please let us know what we can do to make your next visit with us a 5-star experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Just like home

Posted Mar 18, 2015
Pros: Cozy, clean, like home
Cons: Very quiet in general, but water pipes were noisy.
Roomy, comfortable and as cozy as home. Evening buffet very nice.
Comment from Hotel Management
Apr 9, 2015 by GeneralManager, Hotel Management
So glad your stay with us was "just like home" - we appreciate you choosing our hotel and look forward to welcoming you back!
5 out of 5
Recommended
for Families
by A verified traveler

Visiting our grandchildren

Posted Feb 19, 2015 on Hotels
Visiting our grandchildren. The breakfasts were much improved since our last visit. Coffee was very good, as were the eggs, bacon and sausage patties.
Comment from Hotel Management
Apr 25, 2015 by GeneralManager, Hotel Management
So glad you enjoyed a nice visit with your grandchildren while staying with us! I'm pleased your stay was a good one, and that our accommodations and amenities - including our breakfast - met your needs. We appreciate you continuing to choose our hotel, and look forward to welcoming you back.
5 out of 5
Recommended
for Families
by Keith A.

Posted Jan 27, 2015 on Hotels
Comment from Hotel Management
Apr 4, 2015 by GeneralManager, Hotel Management
Thanks for the 5-star rating, Keith, and we so appreciate you choosing our hotel. We're glad you enjoyed your stay, and hope to welcome you back soon!