Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from florida

Great stay in Plano

Posted Jul 3, 2015
This hotel is right off Pres George Bush highway. Not on the toll road. Lovely hotel. Met all our needs. Free am breakfast was great and well stocked with daily variety. They also added a free evening supper as well. Great pool and basketball court for kids. The fitness room is small but well stocked with everything you need to get a great workout. McDonald's and Burger King right next door. It is about 10 minutes from UTDallas. We had a great stay!
Comment from Hotel Management
Jul 8, 2015 by Jennifer Ross, Hotel Management
Thank you very much for the wonderful review, Janeen, and we so appreciate you choosing our hotel. Glad to see that your stay with us was a good one, and that our accommodations and amenities met your needs. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Really nice hotel

Posted Jun 1, 2015
Loved staying there wish my trip was longer, I'll be back.
Comment from Hotel Management
Jun 11, 2015 by GeneralManager, Hotel Management
Thanks for the great comments, Richard, and we so appreciate you choosing our hotel. Glad you enjoyed your stay, and we hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Posted May 4, 2015
Pros: Bright, clean, quiet
Cons: Not one thing; it was perfect.
This suite worked wonderfully, being 2 separate bedrooms and 2 bathrooms. Great beds & pillows. The whole facility was very clean, smelled good, brightly lit hallways, locked entries. Felt very safe, even returning to the hotel late, late in the evening. We will always use this hotel, couldn't be happier with our experience.
Comment from Hotel Management
May 7, 2015 by GeneralManager, Hotel Management
Thank you very much for the great comments, Linda, and we appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and especially that you will continue to stay with us when visiting the area. It's our pleasure having you as our guest, and we look forward to welcoming you back!
5 out of 5
Recommended
for Families
by Hilary from Connecticut

Convenient location

Posted Apr 19, 2015 on Hotels
Location is convenient to turnpike. Room was super clean and beds were really comfortable. Breakfast and mini-dinners are better than most hotels we've stayed at. Family-friendly with pool & basketball court.
Comment from Hotel Management
Jul 4, 2015 by GeneralManager, Hotel Management
Many thanks for the great comments, Hilary, and we so appreciate you choosing our hotel. I'm glad to see your stay was overall a pleasant one, and that our accommodations and amenities met your needs. We hope the next time you're in the Plano area we can look forward to welcoming you back!
4 out of 5
Recommended
for Families
by A verified traveler from Oklahoma City

Nice hotel, but no roll away beds as advertised

Posted Apr 13, 2015
Pros: Great location and great breakfast. Very clean. Thick enough walls we did not hear our neighbors next door or upstairs. Good fitness area.
Location: We were able to walk to the volleyball gym from the hotel. Several restaurants and convenience store. Area felt secure.
When I booked this hotel, I indicated that we would have 2 adults, and 3 children. The website said this room would accommodate that number of people with a roll away bed. After we checked in, we asked for a roll away, and they said they do not have any at that hotel. Not that they were out of them, but that they do not have them at all. My 12 year old son got the short end of the stick, and had to sleep on the cushions from the pull out couch on the hotel floor. At least they did bring us extra blankets for him. Overall great stay, but just wish we would have known, and we would have booked 2 queen beds plus the pull out couch instead of one king and a couch.
Comment from Hotel Management
Apr 17, 2015 by GeneralManager, Hotel Management
Many thanks for your review, and we apologize for the miscommunication with the roll-away bed. I will look into correcting the language on the website, and appreciate you bringing this to our attention. Thank you for choosing our hotel, and we look froward to welcoming you back.
5 out of 5
Recommended
for Business Travelers
by Lukas from Pardubice

Great stay

Posted Apr 3, 2015 on Hotels
The hotel is in good shape, nice and clean. The only thing that i didn't like was the internet connection. The free internet connection is slow and if you want to have something faster, you have to pay. I think in hotel like this - for longer stay, there should be fast internet for free.
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
Thank you for your review, Lukas, and we appreciate you choosing our hotel. Glad to see your stay was a pleasant one, and we are planning to upgrade our internet bandwidth shortly to provide better service for our guests. Thanks again, and we look forward to welcoming you back.
5 out of 5
Recommended
for Families
by Elizabeth from Campton, nh

Family vacation.

Posted Apr 3, 2015 on Hotels
An amazing stay! The rooms are large & very comfortable. Derik the manager sent a gift basket to my room since he knew I was celebrating my 50th! Everyone we encountered was so very nice. Can't wait for our next visit.
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
Thanks for the great review, Elizabeth, and we're so glad you had an "amazing stay!" And how nice you celebrated your 50th birthday with us! Here's to many more! Thanks again, and we hope to welcoming you back soon!
5 out of 5
Recommended
for Families
by Kristin from East Texas

No place like Homewood!

Posted Apr 1, 2015 on Hotels
Awesome as always! Spacious rooms! Excellent staff! Can't go wrong with any Homewood Suites. We choose to stay there everywhere we go!
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
So glad to see your stay was "awesome as always" and we so appreciate you continuing to choose Homewood Suites when on the road. It's our pleasure having you as our guest, and we look forward to welcoming you back.
5 out of 5
Recommended
for Families
by Cameron

Posted Mar 20, 2015 on Hotels
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
Many thanks for the 5-star rating, Cameron - we appreciate you choosing our hotel and look forward to welcoming you back!
5 out of 5
Recommended
for Families
by Courtney from Houston, TX

Quick Trip and comfortable bed.

Posted Mar 20, 2015 on Hotels
I came into Plano just for one night to see some family that was in town. It was a quick trip but the hotel was very nice, clean and comfortable. I would definitely stay here again.
Comment from Hotel Management
Jun 13, 2015 by GeneralManager, Hotel Management
So glad you enjoyed your quick overnight trip with us, Courtney, and we appreciate you choosing our hotel. We hope to welcome you back soon!