Ratings based on 1,791 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler from dallas texas
decieved by locationPosted Jul 27, 2015
The room had iron burn spots on the floor in the room. No where near a 3 star rated hotel.
by A verified traveler
Old and out datedPosted Jul 13, 2015
Mildew on wall , and smell of mildew, spider webbs on lamp. Outdated air conditional unit.
by A verified traveler from Richmond, Virginia
Too old, too claustraphobicPosted Jul 5, 2015
Pros: The people
Cons: A new hotel
Hot water in the shower... no cold... claustrophobic room with a bed that vibrated from some sort of A/C unit in the lower floor... people are friendly and helpful... if you are visiting Dealey Plaza, stay somewhere better and drive to Dealey Plaza where there is plenty of parking.
by A verified traveler from Dallas, TX
Neglected hotel, poor management & renovationPosted Jun 26, 2015
Although I did see that the hotel was under renovation. It wasn't clear that the hotel had been severely neglected prior to the renovation taking place. We reserved and paid for a non-smoking room with 2 dbl beds through Expedia. When we checked in a room with dbl beds wasn't available. The staff member said "they" have been over selling the hotel and hoping someone doesn't show up. Which is a very odd business strategy to announce to a hotel customer. In an effort to get us situated the compromise was to split us up in 2 rooms. We were given 1 smoking room and 1 non-smoking room on 2 different floors. I don't smoke and have asthma, so this could have been a disaster. This also meant that whomever checked in behind us probably wasn't even going to get a room. Absurd! The room wouldn't cool down. When I checked the thermostat it was already set to 60 degrees, I moved it down to 55 degrees to see if that would kick on cooler air. Nothing happened, just felt like a fan moving hot air. Exhausted I striped down and chose to check out in the morning - we were planning to stay 2 nights, but it was unbearable, hot, damp, and very neglected. It felt dingy to be in the rooms and hallways. On yeah, my shower didn't work either. You could only take a bath.
by A verified traveler from Barbados
The building is very old.Posted Jun 17, 2015
Pros: Location is good if you're planning to go to downtown or taking public transportation
Location: JFK Memorial Plaza, 6th Floor Museum, JFK Trolley, Dallas tour Trolley, Geo-Deck.
The building is very old, once you're inside the rooms, you can tell that they haven't been renewed in years. Location is good though, is located walking distance from several attractions; Dallas has a great public transportation service, so you can easily stay in any of the hotels away from downtown, and take de DART train, which will take you about 5-10 min, depending on where you are.
by A verified traveler from Chicago
Read This Before You Make ReservationsPosted Jun 16, 2015
Location: Close to Convention
This hotel was dirty and it stinked. They were removing old building materials as salvage from the hotel. The curtains are mildewed stained and the carpets were filthy. Only one of the elevators worked with a maximum of four people in it as a time.
by A verified traveler from Dallas
Posted Jun 14, 2015
Pros: it was an okay window view even from room 601. It's always nice to be in a hotel that's right in the middle of downtown dallas
Cons: the air conditioner in our room was really old and didn't work to be honest. everything looked. worn out and aged.
it was unfun. to say the very least. But don't get me wrong I was grateful that I was able to get a room.
by A verified traveler
Under conmstructionPosted Jun 4, 2015
Pros: excellent location
Location: Kennedy memorial, Main street, City walk
This hotel was constructed in 1925 and is in its original state. All public areas and the lift are a mess, the rooms correctly equipped, but you would expect a radio rather than a television. The hotel has just been taken over by Quality Inn, and they do a total overhaul, adding to the disarray. The Wifi is also from the twenties, it drove me nuts. Swinging wildly from full speed to full stop, interrupting randomly to log in anew, at any time of day and night. It only allows to send 4 letter words, anything longer will not pass. As it is, the hotel should offer deep discounts for guests willing to stay.
by A verified traveler from Houston
Worst hotel I stayed inPosted May 28, 2015
Let me preface by saying I never write reviews but feel so compelled to do so now so no one ever stays bere. This was then worst hotel I have ber stayed in. The public corridors were disgusting, scratched up, dirty, dusty...use a bad adjective and that would describe it. The bedroom was even worse. There was a hair stand on our soap tray and it wasn't from us. The sheets smelled awful. The floors were dirty. The bathtub looked like it was going to fall apart. Only one AC unit worked. The alarm clock didn't have batteries. This hotel should be on "Hotel Impossible". Good luck to the management or future management.
by A verified traveler
Hotel is not as advertisedPosted May 19, 2015
Booked non-smoking room, was given a smoking room. Elevator was scary, only 4 people at a time Breakfast was disgusting, bacon looked steamed. Vagrants outside of hotel every night begging for money Outlets in bathroom did not work pillows were as hard as rocks