Ratings based on 1,796 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler from chicago

Under Renovation

Posted Jul 31, 2015
Pros: location
Cons: complete the renovation
The hotel is in the midst of a renovation. Thus only one elevator, No a/c in elevator or hallways. But the location was great to The sixth Floor Museum and the Museum of the City of Dallas. Also breakfast was included, so that made the low price room, even nicer.
3 out of 5
for Everyone
by A verified traveler

Under renovation but located in great location

Posted Jul 30, 2015
Pros: The staff was very friendly and accommodating.
Cons: They're currently under renovation to be a La Quinta, so the hallways, elevator, and rooms were worn down.
Location: Perfect location to get around in Downtown Dallas. Reunion Tower and Union Station is within walking distance.
Because it's currently under renovation, it wasn't aesthetically pleasing, but you can't beat the location and current pricing of rooms.
2 out of 5
by A verified traveler


Posted Jul 28, 2015
This hotel is terrible need to be close until construction is over. We fought flying bugs all day and all night .
1 out of 5
by A verified traveler from dallas texas

decieved by location

Posted Jul 27, 2015
The room had iron burn spots on the floor in the room. No where near a 3 star rated hotel.
2 out of 5
by A verified traveler

Old and out dated

Posted Jul 13, 2015
Mildew on wall , and smell of mildew, spider webbs on lamp. Outdated air conditional unit.
2 out of 5
by A verified traveler from Richmond, Virginia

Too old, too claustraphobic

Posted Jul 5, 2015
Pros: The people
Cons: A new hotel
Hot water in the shower... no cold... claustrophobic room with a bed that vibrated from some sort of A/C unit in the lower floor... people are friendly and helpful... if you are visiting Dealey Plaza, stay somewhere better and drive to Dealey Plaza where there is plenty of parking.
2 out of 5
by A verified traveler from Dallas, TX

Neglected hotel, poor management & renovation

Posted Jun 26, 2015
Although I did see that the hotel was under renovation. It wasn't clear that the hotel had been severely neglected prior to the renovation taking place. We reserved and paid for a non-smoking room with 2 dbl beds through Expedia. When we checked in a room with dbl beds wasn't available. The staff member said "they" have been over selling the hotel and hoping someone doesn't show up. Which is a very odd business strategy to announce to a hotel customer. In an effort to get us situated the compromise was to split us up in 2 rooms. We were given 1 smoking room and 1 non-smoking room on 2 different floors. I don't smoke and have asthma, so this could have been a disaster. This also meant that whomever checked in behind us probably wasn't even going to get a room. Absurd! The room wouldn't cool down. When I checked the thermostat it was already set to 60 degrees, I moved it down to 55 degrees to see if that would kick on cooler air. Nothing happened, just felt like a fan moving hot air. Exhausted I striped down and chose to check out in the morning - we were planning to stay 2 nights, but it was unbearable, hot, damp, and very neglected. It felt dingy to be in the rooms and hallways. On yeah, my shower didn't work either. You could only take a bath.
2 out of 5
by A verified traveler from Barbados

The building is very old.

Posted Jun 17, 2015
Pros: Location is good if you're planning to go to downtown or taking public transportation
Location: JFK Memorial Plaza, 6th Floor Museum, JFK Trolley, Dallas tour Trolley, Geo-Deck.
The building is very old, once you're inside the rooms, you can tell that they haven't been renewed in years. Location is good though, is located walking distance from several attractions; Dallas has a great public transportation service, so you can easily stay in any of the hotels away from downtown, and take de DART train, which will take you about 5-10 min, depending on where you are.
1 out of 5
by A verified traveler from Chicago

Read This Before You Make Reservations

Posted Jun 16, 2015
Cons: Everything
Location: Close to Convention
This hotel was dirty and it stinked. They were removing old building materials as salvage from the hotel. The curtains are mildewed stained and the carpets were filthy. Only one of the elevators worked with a maximum of four people in it as a time.
2 out of 5
by A verified traveler from Dallas

Posted Jun 14, 2015
Pros: it was an okay window view even from room 601. It's always nice to be in a hotel that's right in the middle of downtown dallas
Cons: the air conditioner in our room was really old and didn't work to be honest. everything looked. worn out and aged.
it was unfun. to say the very least. But don't get me wrong I was grateful that I was able to get a room.