Ratings based on 1,079 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Uptown

Posted Nov 29, 2014
Super convenient location to all that Uptown has to offer.
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Logan! Thank you for the five stars! I am pleased to read that you enjoyed the location of Hotel ZaZa. There is definitely a lot to see and do in the Uptown area of Dallas. We love ya at the Z!
2 out of 5
by A verified traveler

Nice hotel no service

Posted Nov 24, 2014
Pros: Did not have the room I booked. Got a another after one hour
Cons: Everything
Went to their restaurant. Waited 40 minutes for whine60 minutes for food and it was cold. Worst ever
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City, NY

Very nice hotel that has an excellent staff.

Posted Oct 15, 2014
Pros: The staff.
Cons: None
Location: I cannot comment I was going to work. It felt central.
The staff made the experience. It is a busy and very quiet hotel. Hip in decor. Great location.
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Elizabeth from NYC! Thank you for the awesome feedback! I am glad you received excellent service during your stay at Hotel ZaZa. Comfort and top-notch service are both key at the Z. We love ya!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new orleans

Nice getaway for couple

Posted Sep 22, 2014
Nice place to stay! Good location. House cars to bring you to eat and go to nearby bars
Comment from Hotel Management
Oct 14, 2014 by Matthew, Hotel Management
kb from New Orleans! Thank you for the awesome review. I am happy you enjoyed your visit at Hotel ZaZa! Come on back soon for another eclectic experience. We love ya at ZaZa!
Comment from Hotel Management
Oct 14, 2014 by Matthew, Hotel Management
kb! Thank you for the awesome review. I am pleased to read that you had a stellar experience at Hotel ZaZa. The Magic Carpet Ride shuttle service is definitely one of the many gems of the Z! We will shuttle guests anywhere within a five-mile radius of the hotel. We love ya at ZaZa!
5 out of 5
Recommended
by Tonyfrom Austin

Love this place!

Posted Sep 18, 2014 on Hotels.com
Love this place!
Comment from Hotel Management
Oct 15, 2014 by Matthew, Hotel Management
Tony in Austin! Thank you for the five-stars! I am happy to read that you LOVE Hotel ZaZa! Come on back soon for another eclectic experience. We love ya at ZaZa!
5 out of 5
Recommended
for Business Travelers
by Michellefrom Austin

Posted Sep 17, 2014 on Hotels.com
Great deal for the room type. The only downside was the room didn't have a tub. Service was great! Service staff were friendly and accommodating. Would definitely stay over and over again.
Comment from Hotel Management
Oct 15, 2014 by Matthew, Hotel Management
Michelle in Austin! Thank you for the feedback regarding your visit at Hotel ZaZa. Top-notch service is key at the Z! In regards to the tub, please touch base with the Z reservation team when you are ready to book your next visit, as they can advise you on which guest rooms have tubs! We love ya at ZaZa!
5 out of 5
Recommended
by Sarah

Posted Sep 10, 2014 on Hotels.com
Comment from Hotel Management
Oct 15, 2014 by Matthew, Hotel Management
Sarah! Thank you for the five stars! We love ya at Hotel ZaZa!
5 out of 5
Recommended
for Shopping
by Javier

Posted Aug 30, 2014 on Hotels.com
Comment from Hotel Management
Oct 15, 2014 by Matthew, Hotel Management
Javier! Thank you for the five stars! We love ya at ZaZa!
5 out of 5
Recommended
for Business Travelers
by Brittanifrom Dallas

I absolutely love this place

Posted Aug 20, 2014 on Hotels.com
I stayed here for my birthday and they upgraded me into a nice Asian suite. The staff is so friendly and they make you feel like you are at home. Everything about this place is awesome
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Brittani! Thank you for the wonderful feedback. I am pleased to read that you were upgraded to one of our fabulous suites for your birthday! We love to provide guests with a signature experience. In regards to service, we are all about being top-notch. Come on back soon for another eclectic visit! We love ya at ZaZa!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 17, 2014 on Hotels.com
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Thank you for the five-star review! We love ya!