Ratings based on 1,085 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Great boutique style hotel in good business location as well. Some construction underway nearby, so be careful of room location until complete. But, friendly and helpful staff and comfortable and well decorated rooms.
4 out of 5
by A verified travelerfrom California

ZAZA, Dallas

Posted Jan 19, 2015
Pros: Great staff.
Cons: My bed was deeply worn on the side and well past need of replacement. This is not acceptable in hotel in this price range.
Location: Off of the beaten path,
Very good Staff and divers of the Hotel cars. Loud through the floor of my room on the weekend. Overall nice room. Typical quirky boutique hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zaza waz gaga

Posted Dec 29, 2014
Great experience. Went over Christmas holiday. Got upgraded from room to suite Enjoyed the coffee butler every morning. Valet is expensive but they are speedy and nice. Only big negative: they didn't change sheets at all and on last night no new clean towels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Uptown

Posted Nov 29, 2014
Super convenient location to all that Uptown has to offer.
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Logan! Thank you for the five stars! I am pleased to read that you enjoyed the location of Hotel ZaZa. There is definitely a lot to see and do in the Uptown area of Dallas. We love ya at the Z!
2 out of 5
by A verified traveler

Nice hotel no service

Posted Nov 24, 2014
Pros: Did not have the room I booked. Got a another after one hour
Cons: Everything
Went to their restaurant. Waited 40 minutes for whine60 minutes for food and it was cold. Worst ever
3 out of 5
Recommended
by BOBfrom Austin

It's a hotel for parties

Posted Oct 28, 2014 on Hotels.com
The valet parking experience is a nightmare. The front driveway is designed wrong and they cannot drive through it. They have to do three point turns to get any car through. As a result, during peak times at this party hotel, you will have to wait in a long line to park or retrieve your car. Easily fixable, but they are too dumb to do it. Heard screaming all night from various locations. Not a luxury hotel experience, but probably a great bar scene.
5 out of 5
Recommended
for Couples
by Paulafrom Odessa

Excellent downtown hotel

Posted Oct 19, 2014 on Hotels.com
It's a great place to stay if you plan on going to a concert at AT&T. They provided a shuttle to and from. Very friendly staff and great ambiance.
Comment from Hotel Management
Feb 7, 2015 by Matthew, Hotel Management
Paula! Thank you for the superb feedback. I am happy to read that you received great service during your visit at Hotel ZaZa! The Magic Carpet Ride shuttle service will take guests anywhere within a five-mile radius of the hotel. We love ya at ZaZa!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City, NY

Very nice hotel that has an excellent staff.

Posted Oct 15, 2014
Pros: The staff.
Cons: None
Location: I cannot comment I was going to work. It felt central.
The staff made the experience. It is a busy and very quiet hotel. Hip in decor. Great location.
Comment from Hotel Management
Dec 4, 2014 by Matthew, Hotel Management
Elizabeth from NYC! Thank you for the awesome feedback! I am glad you received excellent service during your stay at Hotel ZaZa. Comfort and top-notch service are both key at the Z. We love ya!
4 out of 5
Recommended
for Getaway With Friends
by Davidfrom Cleburne

Came to see Deftones

Posted Oct 1, 2014 on Hotels.com
The location is awesome, but the Hotel leaves you wanting more. The staff is great. We let then know about the few small things that were overlooked by the maintenance crew. They compensated us by comping our valet parking for two vehicles. It was our first visit to this hotel and I think we had higher expectations than they could deliver. The Ritz is by far a better luxury hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new orleans

Nice getaway for couple

Posted Sep 22, 2014
Nice place to stay! Good location. House cars to bring you to eat and go to nearby bars
Comment from Hotel Management
Oct 14, 2014 by Matthew, Hotel Management
kb from New Orleans! Thank you for the awesome review. I am happy you enjoyed your visit at Hotel ZaZa! Come on back soon for another eclectic experience. We love ya at ZaZa!
Comment from Hotel Management
Oct 14, 2014 by Matthew, Hotel Management
kb! Thank you for the awesome review. I am pleased to read that you had a stellar experience at Hotel ZaZa. The Magic Carpet Ride shuttle service is definitely one of the many gems of the Z! We will shuttle guests anywhere within a five-mile radius of the hotel. We love ya at ZaZa!