Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel within 15min of all types of shopping

Posted Feb 13, 2015
Pros: Friendly and attentive staff
Cons: Not much change is needed without moving up to a different price point
The front desk attendant made eye contact immediately dispite being on the phone. The attendant was very polite. There was an issue with our first room. In less than 15 min the issue was resolved and we were in our new room resting. The staff was very helpful, and very friendly despite being next to a convention center.
2 out of 5
by A verified traveler

I expected more

Posted Feb 12, 2015
Pros: front desk staff
Cons: See 6 points above
For $150 a night in a suburb, at a HYATT, I expected more. The staff was friendly, the room and stay disappointing: 1) Alarm clock was off by hours and time could not be adjusted 2) TV remote was non responsive 3) Bathtub faucet hung loose from the wall 4) Outdoor pool is not heated 5) Housekeeping knocked at my door at 8:30am. Really!? 6) Room decor feels 80s....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, DE

Posted Feb 11, 2015
I'm a fan of Hyatt hotels, it was the nicest room I stayed in during my trip.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Waco, Tx

Soccer Tournament

Posted Feb 11, 2015
Overall pretty good. Room was clean. Nothing broke while there. Always a plus
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Tx.

Outstanding

Posted Feb 9, 2015
Stayed one night and I enjoyed the stay very much. Great for the price. In room coffee selection was not a plus, but the overall experience was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Very clean rooms, nice couch /sitting area

Posted Feb 3, 2015
Will stay here again, great price for what you get!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom garland, tx

Nice....

Posted Feb 2, 2015
clean room nice customer service quiet clean'''..'..............'m.........
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Garland,Texas

The Great escape

Posted Feb 1, 2015
I needed to get out of the house. I was looking for a cheap room in a safe neighborhood. Hyatt exceeded my expectations. It was the best room of even the five star places I've stayed. The price was amazing for what I received.They even had free wifi and continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston,TX

Posted Jan 27, 2015
Friendly staff and clean rooms. Comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boise, ID

Good value

Posted Jan 19, 2015
Very nice & clean hotel at a good rate. Hotel is updated & has good amenities.