Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Oklahoma

Close to Gaylord Convention Center.

Posted Jul 3, 2015
Pros: Staff very friendly.
Cons: Stayed for a night, hard to say.
Location: Close to Gaylord and airport. Good location
Staff was good & very helpful. I was running late for my event at Gaylord, GM went out his way to arrange for an emergency ride to the convention center, and I was able to reach my destination on time. That was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

EXCELLENT STAY

Posted Jun 29, 2015
Pros: how clean it was and the complimentary services, shuttle, breakfast to name a few.
Cons: educating the front desk - just a bit more about activities to do in area
Location: Enjoyed the Sea Lift Aquarium, & Lego Land, caught a movie as well - our daughter had a great time on our short stay.
stayed 1 night, walking distance to Grapevine mall, amenities offered by hotel are excellent. Breakfast was delicious - not your typical continental breakfast, there was a variety of items EXCELLENT, traveled w/our 3 yr old and she enjoyed the yogurt, french toast & egg sandwich - DELICIOUS. the room was clean & carpet felt soft to the touch - usually creeped out to walk with bare feet, but not in this room - the room was exceptionally clean, beds comfortable, enjoyed our stay. Thanks Hyatt!
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very close to shopping and airport

Posted Jun 21, 2015
Did not give us an option on room other than size of bed. Our bed was low to the floor, and only later did we realize we had a handicapped room. The bed was not very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from wichita falls

excellent

Posted Jun 14, 2015
Pros: everything
Location: perfect
as always greeted at the door, pleasant staff.. room was awesome and very clean..lots of space..very comfortable... swimming pool and heated towels which was awesome..small bar and room service as well. also snacks. breakfast was free and good. had a variety of food for all and staff kept it stocked.. overall experience I give this hotel a 10+... we had just spent 7 days in Cancun and flew in on a Friday and stayed at hyatt for the weekend before we headed back home on Sunday evening. I wanted a hotel that I knew I would be happy with and it was perfect, almost like being on vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
This is my first time at Hyatt, I really like it, and feel comfortable when stay here. Breakfast good.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Stayed for a week, as we were working nearby

Posted May 17, 2015
Great location, great staff (always friendly and happy to help), the rooms are spacious and comfortable, the only drawback is that there slightly dated, that said, it was being modernised while we stayed. The pool is just right, though I think management thought we were crazy using it, as the weather during our stay was pretty awful The only negative comment was the breakfast, it wasn't the greatest, but that wouldn't stop me rebooking for my business. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Great location. Friendly staff. Decent amenities (free *fast!* internet, free breakfast, decent fitness room). Not the most luxurious hotel around but definitely a great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from BOSTON

Location good for shopping, quiet , safe, friendly

Posted May 16, 2015
Pros: location, good parking, quiet at night
Location: limited dinning facilities
GREAT place , friendly quiet, basic services were excellent plus a few plush..... Food is reasonably priced, and sufficient for a side meal. Excellent breakfast service and evening drinks Employees are friendly, rooms are clean and quiet at night
5 out of 5
Recommended
for Everyone
by A verified traveler from texas city, tx

Nice hotel very close to legoland discovery

Posted Apr 27, 2015
Very good hotel and good price ,close to the grapevine mill mall
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Great place... Close to things to go and do. Shuttle service was a great thing too!