Ratings based on 686 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Excellent hotel. A marvelous bargain for the money

Posted Aug 2, 2015
Pros: Friendly staff
Cons: Although the staff were magnificent, the use of perfume by at least one person was extremely strong.
Location: One exit south there are a number of restaurants including Chipolte that are not an arm and a leg like you might expect in the area
If I don't want to write about my experience, don't make this a mandatory thing to fill out. You just irritate the customers you're trying to get feedback from.
5 out of 5
Recommended
for Everyone
by A verified traveler

Return for sure

Posted Jun 23, 2015
Stayed here a couple nights. A 10 minute walk from the rapid transit to get to airport or downtown
2 out of 5
by A verified traveler from Little Rock, AR

Not A Typical Hyatt Place

Posted Jun 17, 2015
Pros: Nothing.
Cons: Customer Service and a good deep cleaning.
Location: I can't because we arrived late and left as quickly as possible.
I booked thru Expedia b/c of the location and the Airport to Hotel Transportation. Expedia failed to list that the Transportation is only from 7AM-10PM, my flight landed at 10:30 PM. When we finally arrived at the hotel, while unloading the vehicle my son gets attacked by ants all over his feet. While checking in I voice my disappointment w/the front desk and the fact that I'm disappointed there was no transportation and I'm out $40 and I would have booked a different hotel. I also told her about the ants and that they had stung my son, which she could see b/c he was crying. "I'm sorry you're disappointed. We aren't responsible for Third Party Sites. I'll alert the management about the ants." Not a great response or customer service. The room was a nice size, but hot and the beds are extremely uncomfortable. While it seemed clean on the surface it felt dirty. I won't recommend this particular Hyatt Place to anyone. They have horrible customer service as far as I'm concerned.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderfully comfortable

Posted May 29, 2015
The hotel staff was excellent the entire weekend. Everybody, and I mean everybody, greeted us even if just in passing. The room was very clean, and smelled nice, too. Even with the storm knocking out the electricity, we were able to stay cool and comfortable. Breakfast was nice, but there were only three hot choices (eggs, sausage, and French toast). We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Okay Hotel for the Weekend

Posted May 27, 2015
The Hyatt Place was okay. The room was nice, but I wish there were more channels to choose from on the tv and a microwave in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the convention center

Posted May 8, 2015
Overall great experience. Professional,helpful staff. Breakfast very good.Clean,well kept room.No noise.Nicely equipped work-out room(especially for this type of hotel). I especially like the TV panel allowing multiple types of connections(USB,HDMI,RCA). Did not feel like a "cut rate hotel", not luxury(like Hyatt) but just right,especially for the price.
5 out of 5
Recommended
for Business Travelers
by Douglas from Leicester UK

One night Business trip.

Posted May 3, 2015 on Hotels
Great hotel. Quiet area.
5 out of 5
Recommended
for Families
by Jose from Longview, TX

A Must Stay

Posted Apr 30, 2015 on Hotels
Wonderful Hotel would stay here again. The beds were comfortable the room was clean. Overall great choice.
5 out of 5
Recommended
for Families
by A verified traveler

Perfect, except....

Posted Apr 28, 2015 on Hotels
Great Hotel, amazing service, outstanding breakfast...Only minus the PS4 would not work at all...
4 out of 5
Recommended
for Business Travelers
by Gregory from Around

Fine place to stay

Posted Apr 28, 2015 on Hotels
The hotel is nice, and the location is central to our activities in DFW. The breakfast was reasonably good, although the fruit appeared to be nearing the end of its useful life. The bed was comfortable and the bath clean and functional. The room layout was not ideal. The closet was unusably small and there was no dresser. We ended up stacking our clothing on the desk and bar. Skip the bar, give us a dresser and it would have been much better.