Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville

Great and pleasant stay

Posted May 5, 2015
Cons: Hotel parking should be closer, probably on the street where valet parking is available.
The ambiance of the hotel is excellent. The staff was very accommodating and helpful. The hotel is provided with indoor bar and restaurant. I lived on the 14th floor with a great view of the city. Valet parking is expensive so decided to self park. Self parking lot is quite far from the hotel. It will take atleast 5-10 mins to walk back to the hotel. so rated 3 for hotel facilities.
3 out of 5
by A verified travelerfrom Oklahoma City

Okay hotel, but not the best.

Posted May 4, 2015
I was lead to believe that I was getting an amazing deal on an exquisite hotel. I ended up paying the same price as I would and have on other hotels in the area, yet did not get anything special. It was a clean room. The bed was pretty good. It had a mini fridge. The shower was adequate. It had a TV with decent channels, but slow connectivity with the remote. The breakfast buffet was pretty good, but I wouldn't pay $19 for it again. The staff were really great. They had events going on, so there was a lot of noise late into the night--they did provide earplugs. It was pretty convenient, but a bit further away from some things--but, hey, I need more exercise and walking is good. Decent place, but I doubt that I'd stay here again. I would hope that no one ever pays "full price" for the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Close hotel to downtown venues and Baylor college

Posted May 4, 2015
Very nice,clean hotel. However, it was very noisy throughout the late evening early morning hours. Lots if hallway noise and terrace activity that carried up to the 10th floor @3am. 😩
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Staff was very friendly and gave a free room upgrade. Rooms were very clean and we had everything that we needed. Hotel is located in a very convenient location for exploring the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia Mo

Just About Perfect!

Posted Apr 27, 2015
Pros: Pretty much everything. Location was ideal and it's condition was immaculate. For the most part the staff seemed eager to please and enjoy their work.
Cons: We went down to the hotel bar on the second floor to watch a ball game and have a few cocktails. Frankly the bartender on duty was the sole down side.
Location: Easy walking distance to the JFK museum and the historic west side.
It is hard to rate a perfect score with me but this Hyatt made a serious run at it. Stellar facility and location. We got checked in promptly and the room was perfect. We were hungry for a good steak and I asked a bell man for a suggestion. He was very courteous and obliged with a great place just a few blocks away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston tx

Good hotel location

Posted Apr 26, 2015
The security guy was extraordinarily rude. I happened to have to take an emergency call late at night in the hallway and was followed by a hotel security guy which basically threatened me that if he had to come back up there I would not be sleeping there that night. Very unprofessional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Southern hospitality all the way!

Posted Apr 25, 2015
Pros: The staff was extremely accommodating and helpful in making sure I knew where I was going (conference). Very clean and beautiful!
Cons: Prices were a bit high, experience was wonderful!
Location: Location was great! Walked to JFK memorial and did some light shopping. I liked that Reunion tower was connected to the hotel. Large facility!
The food was amazing!!! The prices were a bit too high for me, but the quality of the food and the experience made up for it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Richland Hills, TX

Our stay at the Hyatt was the cherry on top!

Posted Apr 21, 2015
Pros: Everything - really all was in great order and comfort
Cons: NA
Location: Many things to do around the Hyatt, unfortunately we did not get the opportunity - - - next time we will!
Had a big weekend planned with the Award show being at the center of it - we scheduled the shuttle and booked the room at the Hyatt and EVERYTHING worked out wonderfully! All went smooth & better then planned - the staff at the Hyatt was full of energy and so welcoming, a true pleasurable experience. The room itself was extremely comfortable and finishing off with their breakfast buffet was the cherry on top! Perfect! Thank!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 20, 2015
Visit Dallas for Dealey Plaza and had s room overlooking the city with the plaza right in view. And at night the city looks awesome. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Nice hotel in the art district

Posted Apr 17, 2015
Wonderful hotel staff, great location and very clean! Definitely recommend this to anyone staying in downtown Dallas.