Ratings based on 794 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the hotel!

Posted Jan 23, 2015
I typically stay at "boutique" Hotels.. The W, Hotel ZaZa.. The stay here was amazing! It was not the "uptown" Dallas but the shuttle took us to our local spots! I almost hate to admit the rooms were nicer than The W, but they were! Will for sure be back!
1 out of 5
by A verified traveler

first terrible experience

Posted Jan 20, 2015
Pros: its close to downtown.
I could go on for paragraphs on this experience....every possible thing went wrong. Again, I am not one to complain....it was seriously that bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Nice facility and great service and the location for the Kennedy sites are within walking distance. The only drawback was the weight room could use more upper body machines.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom r

Excelente

Posted Jan 6, 2015
Todo genial.......... ..... ...... ...... ......El hotel el personal la atención todo genial
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Very nice and convenient!

Posted Jan 2, 2015
Pros: location, location, location
Cons: The hotel is perfect
Location: Reunion tower, JFK Memorial
The hotel is just really nice. Check in was easy with lots of options. Staff was very helpful with information. Room was a "knock it out of the park". Plenty of dining options along with nice fitness facilities. The whole experience was just very pleasurable! Will stay here again for sure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas, tx

Great view of downtown dallas

Posted Jan 2, 2015
Great experience overall! Modern decor and plenty of space in rooms. Incredible upstairs bar and dining experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

Good for a Mavs game, get in and get out

Posted Dec 30, 2014
Pros: Location and bartenders on second floor.
Cons: Getting out! Haha!. The SuperShuttle is almost on Island Time. It comes randomly...I was downstairs at 1150am and didn't get to leave until 120pm.
Location: JFK stuff-grassy knoll, book depository, Open Grave. And the House that Dirk Built.
The hotel itself is massive. Very nice hotel. There is a "sports bar" on the second floor which is open til 1am or maybe even later. Very hospitable bar, and the bar staff was very friendly and engaging in conversation. I basically flew in from Cincy to do a "bucket list" and see Dirk Nowitzki in his house. This hotel is perfect for that. Its about 1.4 miles from American Airlines Arena ($7 cab ride if you don't want to walk). I got in on a Friday night, had dinner and drinks at the bar and had great sports conversations with bartender and another patron. That was a lot of fun. Then hit the JFK stuff on Saturday morning, Mavs game Saturday night and flew home Sunday. I assumed the bar would be open for lunch the next day, but it must have different hours or later hours which is fine. This hotel is good for a swing by Mavs game. Thermostat in the room did not play nice for me though. I tried making warmer for the night, and it would change to that number for setting but the room stayed about a few degrees colder, so I woke up a bit cold in the morning. The room was huge though, had a recliner w/footrest, a day bed/couch thing near the window and a 55" tv. Great view of some of the skyline from my 9th floor room. I would recommend the SuperShuttle from Airport ($20 one way) instead of cab ($40 one way). To park a rental, its $19 overnight for self-parking. They have valet too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Visiting family

Posted Dec 28, 2014
Nice clean hotel with modern amenities. Would definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy buen hotel a precio bastante accesible

Posted Dec 28, 2014
Excelentes alimentos, la vista de los cuartos altos espectácular muy recomendable el acceso al rstaurant giratorio
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2014
If they were not still doing construction the stay would have been all excellent but elevators were closed at noon other than that amazing stay!