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Reviews of La Quinta Inn & Suites by Wyndham Rockwall

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rockwall
689 E Interstate 30, Rockwall, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

R

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You can tell the property had some remodeling. However, I did like how quiet my stay was. I felt safe parking there. The beds were comfortable and shower was warm. The microwave in the room is an old style if that matters to anyone. Breakfast is your typical free breakfast. The pool was warmish *according to my family *. I only used the hot tub which was definitely warm. I like having it indoors because it gave the kids something to do in the rain. The staff I encountered was super friendly. The only downside was the fire alarm went off in the morning after 8 am. Otherwise, I enjoyed it and would stay again if ever in the area.
Stayed 2 nights in Apr 2024

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very pleased with the stay here. Rooms were freshly remodeled, very clean and quiet. Staff were super friendly and helpful and checkin was fast and smooth. I'm very picky about where I stay and do not hesitate to recommend this property. We stay in Rockwall about twice a year and will be coming back here next time.
Stayed 5 nights in Apr 2024

10/10 Excellent

Courtney

Traveled with family
The indoor pool and hot tub was so nice! Hotel is very quiet and the pillows were nice . I would definitely come back here !
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resonably priced and free parking. Jacuzzi was a winner too.
Stayed 1 night in Mar 2024

8/10 Good

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I don’t like the lobby, it needs to be renovated
Stayed 3 nights in Mar 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Robin, Arkport

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to get to everything you need!
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moses, not the way he spells it, was awesome. Made the check in experience wonderful. Getting into the property was kind of tricky but we made it. Property is very clean and rooms are spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Feb 2024

10/10 Excellent

James

The service was nice, very friendly
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a night
Stayed 1 night in Dec 2023

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jacinta

Traveled with partner
Liked: Cleanliness, staff & service
Small property. Upon arrival looks like they are undergoing renovation so it was dusty everywhere, but it’s needed. The young man at the desk was working on something and didn’t address me until he was done completing his task😒. Not to mention he looked like a high school or college student and so did the next young lady who came in after him and she was eating chips at the desk. The tub had a few cracks in it and no shower curtain liner. Room was comfortable for an overnight stay only. I would recommend for a longer stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, the room is clean and the bed is very comfortable.Definitely I will stayed again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Jan 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enogh, clean enough, some plumbing fixtures show wear. Would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Vanessa did a great job by helping me to rearrange my stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

Diane, St. Louis

Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt welcome and very safe. I needed to be near the hospital for a family member and everything was perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Tabitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Janet

Business traveler
Disliked: Cleanliness, property conditions & facilities
Was kept up all night
We were kept up all night long after driving over 525 miles really needed sleep but the bugs biting us all night long wouldn't go away i took pictures of it after smashing them to kill them. They almost looked like really small fleas but they weren't jumping they were crawling. We've stayed here over the years several times but I can assure you never again and it cost us 112.00 expensive night that the bugs didn't let us sleep.
Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made it simple to extend my stay. Appreciate the breakfast buffet.
Stayed 1 night in Dec 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

LINDSAY

Liked: Cleanliness, staff & service
It was nice but kind of smelled like smoke
Stayed 2 nights in Dec 2023

10/10 Excellent

James L

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No problem
Very warm the staff was great to me.The man,that was there when I check in,he was very nice,& he took care of all my need.
Stayed 3 nights in Dec 2023

10/10 Excellent

CHRISTIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected stay in Rockwall. Needed an early check in which the staff was able to accommodate. The staff was professional and quickly got us checked in and understood the need for peace and quiet.
Stayed 1 night in Nov 2023

8/10 Good

Angelina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay was great. Toom was clean and had everything needed. Breakfast was good also. Great stay.
Stayed 1 night in Nov 2023

8/10 Good

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe property that is affordable and convenient.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Going to the Back and Spine Clinic in Rockwall. This was real convenient to that site. Got to exercise in the indoor pool and enjoy the hot tub jets on my feet and back.
Stayed 1 night in Nov 2023

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Patricia K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The particular room that we were in was noisy at night. It seemed as if some type of equipment was running and then stopping for awhile and starting up again throughout the night. The room other than that was good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking. Great friendly staff. Perfect location for avoiding heavy traffic if your just shopping.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable Stay
The room and bed was so comfortable. The Tv worked good. Bathroom was very nice, hot water and enough water pressure you could wash your hair well. The front desk service was good and very nice people. They allow dogs and didn’t have noise from them at all. Overall a very pleasant stay.
Stayed 1 night in Nov 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Christy

Stayed 2 nights in Nov 2023

6/10 Okay

James

Liked: Staff & service, amenities, property conditions & facilities
I didn’t like when you walk in the side door you can smell a strong dog poop smell by the smoking and dog walking section, the smell in the hall was terrible!!
Stayed 1 night in Nov 2023
Response from Marisela P~GM on Nov 11, 2023
James -Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay, particularly the odor near the side door and the hallway.Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this instance. Rest assured, we will address the issue promptly to ensure a more pleasant atmosphere for all our guests.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, quiet and great breakfast.
Stayed 1 night in Nov 2023
Response from Marisela P~GM on Nov 11, 2023
Denise - We're glad you enjoyed your stay we us. We hope to see you again soon.

10/10 Excellent

Jatana or James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly and the room was clean. We would stay again.
Stayed 3 nights in Oct 2023

4/10 Poor

Danielle

Stayed 1 night in Oct 2023
Response from Marisela P~GM on Nov 11, 2023
Danielle - Thank you for your feedback. We hope you can give us another chance in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023