Ratings based on 502 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom DFW
Just An Alright ExperiencePosted Apr 13, 2015
Pros: The hotel itself was nice. The room was very comfortable and the location was great.
Cons: The staff itself and in particular the people working the bar need to understand they are in a service industry and need to treat people with respect.
Location: The location was great for what we were looking for. We were able to walk across the street to eat dinner and to have some drinks.
Overall, our experience here was just alright. The hotel itself was really nice and in a great location. The check-in process went well and the room itself was nice. However, I was really disappointed that the ice machine on my floor did not work and that I had to search several floors to find a machine that did work. It would have been nice if the front desk staff would have told us that when we got there. The reason why I gave this hotel an overall OK was rating was due to the two bartenders working Saturday night. They were both extremely rude and they seemed like they didn't want to be there. We witnessed several instances of them being rude to people who were obviously staying at the hotel and just looking to have a good time. If it wasn't for the train wreck we were seeing we would have left and gone to another place for drinks. We couldn't believe what we were seeing from people who are in the service industry and work for tips. One other thing worth noting is the price of the drinks at this bar. They were substantially higher than the bar right across the street, which is where we ended up, and they were actually higher than the very nice restaurant that sits on the opposite corner of the intersection.
Comment from Hotel Management
Apr 17, 2015 by LDS3895, Hotel Management
Thank you for taking the time to share your valued feedback regarding your visit with us. We work hard to deliver an exceptional guest experience, and it is apparent that we fell short with our bar staff. I am sharing your feedback about your experience with our Food & Beverage team to investigate the experience you had with our team. We are sorry you did not find the pricing to be appropriate as our pricing is aligned with Food and Beverage prices at the surrounding hotels in our area. We at Le Meridien Dallas, The Stoneleigh pride ourselves in giving each of our guests top notch service. We hope that this incident does not deter you from disregarding our hotel in the long term and that you decide to visit us again in the future to see the improvements we have made. Thank you again.
for Everyoneby A verified traveler
Posted Mar 29, 2015
The hotel is very good . I stay here for just one night, but it has very nice environment, good service，I like it very much!!!
for Everyoneby A verified travelerfrom Oklahoma
weekend getawayPosted Mar 23, 2015
Pros: the location is great to anything to do downtown area. I like the decor and the rooms are a very nice
Location: West end, downtown area, American Airlines Center, majestic theater, museums
the overall experience was great. we added a breakfast to our package, which proved to be a great value. The breakfast buffet had enough selection, but the lamps that were to keep the food hot were keeping the food hot. But our scramble eggs were dried out from the lamp, but not hot.
for Everyoneby A verified travelerfrom Santa Barbara
Great location to many restaurantsPosted Mar 21, 2015
Pros: Location was great.
Cons: Expedia should know when construction is going on at the hotels. Major renovations were being done and it was never mentioned while booking.
Loved the location and walked everywhere. Not happy with the construction going on in the pool area. Wish Expedia would've let us know. Waking up at 8:00 to jackhammers is not relaxing. The hotel staff were great and the bar/restaurant was good. I would stay there again.
for Everyoneby A verified travelerfrom dallas
Posted Mar 17, 2015
Ready for construction to be over! I liked the old lobby decorum h better
for Everyoneby A verified travelerfrom miami
Well done!Posted Mar 16, 2015
The renovation of this old hotel was extremely well executed. The rooms are large, the finishes contemporary and the amenities spot on. The location in uptown is excellent as well.
for Everyoneby A verified travelerfrom New York, NY
Nice HotelPosted Mar 3, 2015
Pros: The look and feel!
Cons: The bed sheets could be softer!
Location: The airport is close!
Great experience; it's a very nice place and very close to the airport.
for Everyoneby A verified travelerfrom Houston, TX
Uptown Dallas DreamPosted Feb 17, 2015
Pros: Bed was very comfortable. Hotel was very clean and well maintained
Location: We enjoyed Nic and Sams for dinner which was a high end steak house within walking distance.
We stayed here on Valentine's Day, but we were there to celebrate with some friends for a birthday party. The hotel was centrally located to the areas we were dining and celebrating among other night life. The hotel was very clean and sleek. We tried out the bar and had a delicious margarita! The bed was very comfortable! We enjoyed room service in the morning for breakfast and the food was delivered promptly and it was delicious!! Overall great stay in the Uptown Dallas area. We did notice they are building a pool to be completed this summer!
for Everyoneby A verified travelerfrom Chicago
A nice place in uptownPosted Jan 30, 2015
Forgot my tooth brush and they provided a complimentary one. Only parking is valet, and the nightly rate is high but maybe that's all of uptown. Nice hotel bar. Not a cheap hotel, but better rates than the surrounding ones that weekend.
for Everyoneby A verified traveler
Weekend getwawayPosted Jan 26, 2015
The hotel is amazing and in a great location. Nick and Sam's steakhouse is a 2 minute walk.