Exterior

Reviews of Magnolia Hotel Dallas Downtown

Magnolia Hotel Dallas Downtown
1401 Commerce St, Dallas, TX

Reviews

7.8

Good

Rating 10 - Excellent. 1448 out of 3144 reviews" "
Rating 8 - Good. 669 out of 3144 reviews" "
Rating 6 - Okay. 466 out of 3144 reviews" "
Rating 4 - Poor. 276 out of 3144 reviews" "
Rating 2 - Terrible. 285 out of 3144 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia M

Business traveler
Liked: Cleanliness, property conditions & facilities
It sounds like Cars drag racing on the street all night.
Stayed 2 nights in Mar 2024

8/10 Good

Ed

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to convention center.
Stayed 1 night in Mar 2024

6/10 Okay

Desia

Disliked: Amenities
They charge you $55 every hour you stay after 11am. Room carpet was dirty, refrigerator was unplugged, overall not what I am used to from a hotel. Staff was friendly.
Stayed 1 night in Mar 2024

8/10 Good

Roland

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and serene hotel. Lots to do around the hotel. Good food selection.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was lovely. We had an adjoining suite and that was great, but there were five cars total, and it was just a nightmare trying to park because the only other option was valet. Other than that I would book that same room again.
Stayed 1 night in Feb 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

DANIEL

Traveled with family
Liked: Amenities, property conditions & facilities
Dallas has good people overall. The Magnolia is good over all. I would like to stay here again. There are always things that can be complained about but this is true in regular daily life. Good stay at the Magnolia; good location & food options.
Stayed 4 nights in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Great service from front desk staff throughout stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brittainny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. I especially loved how close it was to the Kaye Bailey Hutchinson Convention Center.
Stayed 5 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
was close to a lot of stuff in downtown and deep ellum.
Stayed 1 night in Mar 2024

6/10 Okay

Decorah

Disliked: Cleanliness, property conditions & facilities
I liked the location because of it being walking distance to the AT&T district and Kay Bailey Center. Great hospitality
Stayed 4 nights in Mar 2024

10/10 Excellent

Ashley

Business traveler
Disliked: Amenities
Liked that it was close to everything. Valet drivers were very nice. But expensive. Homeless sleeping and camped out on property. Room was very dark, obvious stains on carpet, beat up furniture. Had to ask for washcloths and hand towels. No tissues. Mini fridge froze everything. Very loud. Slaming doors, bar across street having a wedding untill 1030pm. Asked desk for earplugs they had none.
Stayed 2 nights in Mar 2024

8/10 Good

Johanny

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Mar 2024

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall great stay. Great location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Caitlin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't reach staff either by email or phone re. a check in question prior to our stay. The hotel is definitely old but that's why we and even our kids love it. Wish they had other parking options listed on their website besides the $42 valet.
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, the staff was really nice. I would stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
As always staff is friendly rooms comfy and affordable. Love the Magnilia
Stayed 4 nights in Mar 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was extremely friendly and helpful, hotel lobby and room was in excellent condition. Only negative thing is the bed was very hard and we had a difficult time getting comfortable
Stayed 1 night in Mar 2024

6/10 Okay

Velichka

Traveled with family
Disliked: Amenities, property conditions & facilities
Dirty floor and very old interior with uncomfortable beds.
Stayed 2 nights in Mar 2024

8/10 Good

Sherri, stone mountain

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay, staff was extremely friendly. Would definitely stay there again.
Stayed 3 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Adam

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the valet parking. My vehicle and belongings are safe. Easy to check in and check out.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Jasmine

Liked: Cleanliness
Guest services was rude - no room service was available to me. Nice area but due to service I will not be coming back
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Ayoko

Room service was slow.
Stayed 4 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review. We look forward to hosting your next Dallas vacation!

6/10 Okay

Tori

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Location was pretty much the only good thing.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review and will do our part to be better, Thank you.

6/10 Okay

Bella

Traveled with family
Disliked: Cleanliness, amenities
Room was dirty, very dated and need maintenance
Stayed 4 nights in Mar 2024

6/10 Okay

christine

Traveled with family
Liked: Cleanliness
The toilets where not up to code too low to the ground
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review and will do our part to be better, Thank you.

8/10 Good

vivian

Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Just a few items not working like thr TV and some curtains.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review. We look forward to hosting your next Dallas vacation.

10/10 Excellent

Dalton

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, just noisy at night.
Stayed 4 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review and looking forward to hosting your next Dallas vacation.

2/10 Terrible

Elaine

Stayed 2 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review and will do our part to be better, Thank you.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central property!
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

6/10 Okay

Eva

Traveled with family
Liked: Cleanliness
The hotel is historic, the location was fine. The ac/heat unit was fixed with a maintenance man coming to your room, then the temp was fine. No eatery inside hotel, it does have a history, though. Valet was good, service at check-in desk was good.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Beautiful and just an easy delightful experience
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review. We look forward to hosting your next Dallas vacation!

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. All the staff were friendly and check in was so easy. My only complaint would be the temperature in my room. It was warmer than I like and I had trouble making the thermostat work. This is a great historic hotel in downtown. I highly recommend it.
Stayed 2 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

6/10 Okay

David

Business traveler
Liked: Cleanliness, amenities
Towels in low supply. Trouble with ac Nearby att park is an Orwellian nightmare.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate you business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
It was a nice hotel very easy to access restaurants and the museum is in the walking distance
Stayed 8 nights in Feb 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Christopher

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
No room service and valet scratched rim but they was very polite and great job
Stayed 2 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize for any inconvenience you may have experienced during your stay, We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Jestine, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently in the center of downtown Dallas. I was in town on business and the staff was great
Stayed 3 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

8/10 Good

Corey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

6/10 Okay

Jiacheng

The fan in bathroom was too loud and water was dirty from bath facet looked like nobody Used it for a while. No AC and couldn't set room temperature
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review and will do our part to be better, Thank you.

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Great stay! Absolutely loved my room.
Stayed 3 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate you business and your review, We look forward to hosting your next Dallas vacation!

2/10 Terrible

iqra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service did not have as many amenities as expected for the price that I paid and they are very overpriced just because they are located in downtown the hotel would be an average $50 a night
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
I apologize your experience with us was not up to par. I hope this does not deter you from coming back. We appreciate your business and your review. We look forward to hosting your next Dallas vacation!

10/10 Excellent

Whitney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful hotel!
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate you business and your review, We look forward to hosting your next Dallas vacation!

6/10 Okay

Kathy

Business traveler, Traveled with family
nice to downtown
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate your business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
We appreciate you business and your review, We look forward to hosting your next Dallas vacation!

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this property was amazing!!! I stayed in a signature suite. Room and views were to die for. Top notch!!! In the historic district with so much to do. The only thing I advise...there is no other option for parking you have to valet at a rate of $46/night plus tax. I love luxury and classy the Magnolia is definitely it!!! I will be a patron for life!!!
Stayed 2 nights in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.

10/10 Excellent

Ann

Stayed 4 nights in Mar 2024

10/10 Excellent

Traicey

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in downtown Dallas. Its a rustic vibe and historically an older building. The room was cleaned and spacious. The is walkable to bars and restaurant. To avoid the expensive parking. I parked a half a block away for 20 dollars lesser.
Stayed 1 night in Mar 2024
Response from Sophia Rodriguez on Mar 21, 2024
Thank you for cruising by and sharing your experience! We're thrilled to hear that you found Magnolia Hotel exceptional in every aspect from our staff to our amenities, we strive to provide an unforgettable stay for our guests.