Ratings based on 1,915 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location bad breakcfast

Posted Nov 20, 2014
The rooms are very good. The breakcfast is like a two star hotel at the AirPort bad And whith no service at all. The way to elevator take 15 minutes each way Need a urgent update.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore

Nice hotel..not a lot going on nearby!!

Posted Nov 20, 2014
Pros: Hotel is within walking distance to some attractions and restaurants.
Cons: Elevators were slow.
Location: Good restaurants especially CBD Provisions and Iron Cactus.
Hotel staff was very good. Elevators were very slow. Within walking distance to some attractions and good restaurants. Room, on the 23rd floor, had some noise from the air handlers in the hotel roof. But, the noise ended up drowning out the airplane and surrounding room noises. Overall good place.
2 out of 5
by A verified traveler

Terrible

Posted Nov 17, 2014
Valet was terrible took 30 minutes to get my car.. Next day my car was on time but they misplaced the keys. Elevators were horrible!!!! 10 minute wait each time. Would never stay again!
3 out of 5
by A verified traveler

Posted Nov 17, 2014
Right now they are renovating elevators. So, just couple extremely slow elevators are in operation. Building is 27 stories. Trip from 20th floor to the loby (including wait time) often takes 15 minutes.
1 out of 5
by A verified travelerfrom Tulsa, Oklahoma

Magnolia Hotel

Posted Nov 17, 2014
Pros: The architecture
Cons: The hotel needs a total remodel
My Boss and a co-worker stayed at the Magnolia Hotel in Dallas and said it was the worst hotel they ever stayed in. The elevators were not working properly and they were on the 21st and 22nd floors and would wait for 20 minutes every time they needed to to to the lobby. Because of the elevators they were moved to the 4th floor where the rooms smelled like a sewer and were not that clean. Staff while my boss was waiting to order a beverage while waiting for my co-worker were too busy cleaning tables to wait on Mr. Bird, after some wait they finally let Mr. Bird order a beverage and then went right back to cleaning tables.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
overall great value for your vacation dollar. all the extras are included...who could ask for more
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Favorite boutique hotel

Posted Nov 17, 2014
My husband and I have stayed at the Magbolia several times. We keep going back because of the amazing customer service and overall feel of the hotel.
2 out of 5
by A verified traveler

No Fresh Air

Posted Nov 11, 2014
Pros: It was old and quaint.
Cons: Open the windows! / Fix the elevators.
Location: Close to the Convention Centre.
1. Windows don't open so no fresh air. Sealed environments make people sick. Air conditioning may be necessary in summer in a hot climate, but not all year round. 2. Muzak playing in every public space, plus noise from the fans inside made for no peace and quiet. 3. A crowd got stuck in the elevator for 90 minutes during my stay there. Thankfully I was out at the time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
everything was awesome...elevators slow but they made up for it with great service and loads of extras - Wi-Fi, shuttle service, milk n cookies and breakfast!!... plus a really great staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Noise

Posted Nov 9, 2014
Room 1401 was very noisy, at first i thought it was a shower in the next room but it never ended, sounds like a steampipe in the ceiling. Annoying