Ratings based on 1,188 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous as always

Posted Jul 25, 2014
Love the staff, location, and restaurants - specifically stayed here for the Sweet and spicy wings at the bar
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location, very clean hotel

Posted Jul 25, 2014
Pros: Friendly staff, room cleanliness, service, and located close to museums and other areas of interest.
We chose this hotel because we were going to an event in Deep Ellum and it was close by. The room was very clean and really welcoming. It has some nice features like a tv built into the mirror in the restroom, floor to ceiling windows to enjoy the view, among other details. The beds were very comfortable and guest services were great. The whole staff is very courteous and helpful. There was a Christian youth convention that had a few buses arriving at the same time that we did and the kids were pretty rowdy, playing around in the elevators and making a lot of noise, but we didn't hear anything once we were in our room. We enjoyed a very nice experience overall and would definitely stay at this hotel again next time we visit Dallas. We liked it so much that we stayed at the same chain during a visit a couple of weeks later in San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!!!!

Posted Jul 23, 2014
Everything was excellent but I really wish they had more kingside beds in the rooms...
5 out of 5
Recommended
for Everyone
by A verified traveler from fallas

Staycation

Posted Jul 22, 2014
Everything except the bar at the pool was fantastic! The bartender we sat by was super rude. We asked what the best cocktail was and he walked away and came back with a menu. No greeting, not conversation, so we didn't order any drinks. Major disappointment.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel

Posted Jul 21, 2014
Pros: There's a TV in the bathroom mirror, need I say more?
Location: The Omni is just a few minutes south of the "action" (which is exactly where I want to stay), but a good middle ground between uptown and bishop arts.
Stayed 1 night at the Omni for a little Anniversary get-a-away and didn't want to leave. We stayed in one of the "premium" or upgraded rooms on the top floor with a great view of downtown. The bed, sheets, and pillows were some of the softest I've ever slept on. The Omni is in a convenient location, pretty much everything is a 10 minute or less cab drive away. If you're going for a walk though don't stray too far south or east down young street, it gets a little shady, especially at night. When we stayed there thousands of Mary Kay people were arriving for a Mary Kay convention, amazingly, despite the masses I didn't feel it detracted from the service. FYI, because this hotel is attached to the convention center and gets a TON of guests staying for conventions which can create lines that remind you of airport security. There's usually a separate, shorter line for non-convention guests, don't be afraid to ask where that is if you're in that situation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tyler, Texas

Perfect location for downtown activities.

Posted Jul 21, 2014
Pros: The linens were soft and of great quality. The bath towels were extra large and very soft. I enjoy having those qualities in a hotel.
Cons: We were pleased with everything.
Location: Wonderful museums and great restaurants near.
We were able to attend functions that were downtown and easily accessible. The breakfast was delicious and the staff was very accommodating. Valet parking was so easy and the staff was very gracious. Great workout room with a view of the city. We will definitely stay there again.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 21, 2014
Pros: The cleanliness and amenities.
Cons: Nothing
Location: Centrally located; near JFK memorial/West End...very convenient.
We were pleasantly surprised. Beautiful hotel, in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Excellent Hotel and close to shopping, dining,etc.

Posted Jul 19, 2014
I totally LOVE THIS HOTEL!!!! I'm always sad when I have to leave!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Pros: new, employees well trained and helpful
Location: everything in uptown is close by
enjoyed our stay and would reccomend. bars nice, meeting rooms nice. do not go if Mary K convention going on
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Comfortable but lacked an efficient service

Posted Jul 15, 2014
The Omni Dallas hotel is comfortable and well located - within walking distance to the JFK museum and next to the convention centre. The hotel has great city views. Our room however overlooked an active and very noisy building site, without any pre-warning or reference to this from staff that checked us in. In addition our phone calls outside the room (to room service, front desk or concierge) were very slow to be picked up, or often went unanswered. Similarly the front desk service was extremely slow and clearly overburdened.