Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Serves my needs very nicely

Posted Sep 1, 2014
Pros: Friendly, courteous, helpful, conscientious staff. Very clean.
Cons: It could use a facelift, in the best of all possible worlds.
Location: Within walking distance of a vast array of shops and restaurants, a movie theater, and hospital. Easy drive to a huge shopping mall.
I make frequent business-related trips to Dallas and always stay at this Quality Inn because it is very convenient and the price is good. The staff is exceedingly warm, efficient, and courteous, and even remember me from trip to trip! Every room I have stayed in has been scrupulously clean, as is the breakfast room, and the breakfasts are fresh, with options for all tastes. This is not a 4star facility, but does not need to be. It is safe and clean and serves its function quite well. Many, many restaurants and shops are within easy walking distance, as is a big hospital.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice area

Posted Jul 15, 2014
Nice stay quiet and peaceful. Close to great shopping and close to good food
3 out of 5
Recommended
by N from Houston

Good value

Posted Jun 25, 2014 on Hotels.com
Great location but the room definitely needed updating even though it was clean. The service was friendly. The wifi worked very well.
Comment from Hotel Management
Aug 30, 2014 by Al, Hotel Management
Thank you for your kind words. We are updating our property daily and we hope to have everything complete very soon. We appreciate your feedback and look forward to seeing you soon
4 out of 5
Recommended
for Personal Event
by Hillside from Houston tx

Very Nice

Posted Jun 24, 2014 on Hotels.com
Enjoyed our stay, close to every thing and very clean.
Comment from Hotel Management
Aug 30, 2014 by Al, Hotel Management
Thank you ! We are glad you enjoyed you stay and we look forward to seeing you soon!
1 out of 5
by Jennifer from Just moved 1/2 way across the USA

Should not bear Quality Inn name!!

Posted Jun 22, 2014
This was a dumpy roadside motel bought by Quality Inn. No consideration was given by the ownership to remodel or update to the Quality Inn standards. The room was filthy and smelled. The pool had not been cleaned and random particles of trash floated or had sunk to the bottom. Motel 6 would have been a better choice.
Comment from Hotel Management
Jun 26, 2014 by Al, Hotel Management
Jennifer We apologize for any inconvenience you may have incurred during your stay. Our staff has been made aware of the issues and we assure you that your feedback is being taken seriously. We hope that you will give us another try during your next visit Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

X Great location ! Very enjoyable !

Posted Jun 10, 2014
Pros: Everything and everyone was nice.
Cons: It was all good
Location: Location was great. Everything is just right there. Very pleased.
Great location, comfortable, safe , clean, staff very friendly and helpful. Overall a great experience. Will stay here again, when in this area.
Comment from Hotel Management
Jun 12, 2014 by Al, Hotel Management
Thank you for you enjoying your stay with us. We look forward to having you again .
4 out of 5
Recommended
by Kim H. from Quality Inn & Suites of Arlington Heights

Shopping right around the corner

Posted May 26, 2014 on Hotels.com
Great customer service and we were excited about the location of the hotel because it was located near our favorite mall and restaurants. I would highly recommend this hotel to family and friends that will be visiting that area of Texas.
Comment from Hotel Management
Aug 16, 2014 by Al, Hotel Management
Thank you for your kind words. Our guests truly enjoy our central location to shopping and dining and over the next few months we are slated to get a lot more stores and a lot more dining options. Please visits us again soon
2 out of 5
by A verified traveler

Location

Posted May 16, 2014
Our bathtub & sink were clogged for 3 days before the maintenence staff came by to fix it.
Comment from Hotel Management
May 19, 2014 by Al, Hotel Management
We apologize that you had a less that satisfactory experience with us during your last visit. We strive to provide efficient and excellent service to each and every guest. I will make sure that the issue is addressed properly with all our staff matters and truly apologize for any inconvenience this may have caused We hope you allow us to fix our mistake and stay with us during your next visit to Arlington Tx
4 out of 5
Recommended
by Sharon from Dallas

Convenient. close to resturants

Posted May 13, 2014 on Hotels.com
Hotel was accommodating and allowed me to check in early. The only problem was the air conditioner did not cool the room.
Comment from Hotel Management
May 19, 2014 by Al, Hotel Management
Thank you for you feedback. We truly appreciate what our guests say about us and we will address the AC issue that you faced during your stay with us. We hope that you will continue to stay with us during your visits to Arlington TX
Comment from Hotel Management
May 19, 2014 by Al, Hotel Management
Thank you for your feedback. We assure you that we have looked into the HVAC issue that you encountered during your visit and have resolved it. We hope to see you soon and apologize for any inconvinience
4 out of 5
Recommended
for Personal Event
by A verified traveler

Functional

Posted May 7, 2014 on Hotels.com
If all you need is a bed and a hot shower, this is your place. They had a breakfast too but I didn't end up going either day I stayed. It was perfect for what I needed and the staff was friendly and helpful.
Comment from Hotel Management
May 19, 2014 by Al, Hotel Management
Thank you for your feedback. We appreciate everything our guests tell us and use that to better our team. We look forward to having you stay with us during your next visit to Arlington TX
Comment from Hotel Management
May 19, 2014 by Al, Hotel Management
Thank you for you kind words!