Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by Muhammad Farooquifrom Dallas

Cleanliness wise not a good pick

Posted Oct 14, 2014 on Hotels.com
Rates were OK but the cleanliness of the room was an issue.
Comment from Hotel Management
Jan 3, 2015 by Traci, Hotel Management
Dear Mr. Farooqui, Thank you for taking the time to share your guest experience. I was dissappointed to hear that we did not provide you with exceptional service in your guest suite. I appreciate you bringing this to my attention and I will address this with our team so that we can ensure we provide you and future guest a more enjoyable guest stay. Thank you again and I hope we can regain your trust. Best Regards, Traci
5 out of 5
Recommended
for Personal Event
by hollimonfrom Dallas

Ms. Hollimon

Posted Oct 10, 2014 on Hotels.com
What a professional family. ...I wish I could just stay here...mote than I ever expected. The welcome from staff was just what we needed and never expected to receive that warmth from a hotel....If only 1 place to ever go again...first and last would be here!
5 out of 5
Recommended
by Markfrom Albuquerque

Great Hotel, Reasonable Price, Close to Interstate

Posted Oct 8, 2014 on Hotels.com
Easy on and off from interstate, nice, clean and comfortable hote. no restaurants within walking distance.
5 out of 5
Recommended
for Couples
by A verified traveler

great stay

Posted Sep 22, 2014 on Hotels.com
My girlfriend and I ended up staying there an extra night just because it was such a nice place. Breakfast was good and the room was so comfy that we are looking to buy some of the items for our own room. Slept like a baby and shower had plenty of pressure. Staff was very curtious
2 out of 5
by A verified traveler

Do not book here

Posted Sep 12, 2014
Dirty room, plants growing through window. Strong odor of dog urine. Very uncomfortable couch. No chair to relax in. Bed comfortable but very loud highway noise . Grounds very in kept and trashed. Roads within property with pot holes. The resident inn properties are going now hill. Similar exp at Little Rock property. Aae
Comment from Hotel Management
Mar 21, 2015 by Traci, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback and comments. I will follow up with our team regarding your feedback. I apologize that we did not make your experience exceptional. Our guest experience is important so we will make adjustments to improve these areas and improve our guest overall experience. Thank you again and we hope to regain your trust and welcome you back. Sincerely, Traci
5 out of 5
Recommended
for Business Travelers
by Sam K.from Wichita, KS

Posted Sep 12, 2014 on Hotels.com
The room is clean and the staffs are wonderful! Breakfast is great! I would definitely stay here again.
Comment from Hotel Management
Nov 15, 2014 by Traci, Hotel Management
Dear Sam, Thank you for being our guest! We appreciate you taking the time to share our positive experience . I am pleased you had a wonderful stay and we look forward to welcoming you back to Dallas! Best regards, Traci
3 out of 5
by A verified travelerfrom Texas

How Do They Fit Everything In That Room?

Posted Sep 8, 2014
Pros: I liked that it offered a 2 bedroom suite with King sized beds.
Cons: More comfortable beds. Difference placement of couch bed.
Location: Near market center.
I rented a 2 bedroom suite at this hotel. They really maximized their space. There was not much room to move. Beds were not very comfy.
Comment from Hotel Management
Mar 14, 2015 by Traci, Hotel Management
Dear Linda, Thank you for taking the time to share your guest experience. Your feedback is inportant to us and we will take a look at how to make our guest room feel more spacious during our upcoming 2015 renovation. Thank you for being our guest during your trip to Dallas. Sincerely, Traci
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. GREAT breakfast. Friendly staff. A

Posted Sep 2, 2014
This hotel was great. Solid location, very nice staff, breakfast was GREAT! Seriously, the best free breakfast buffet I've ever had at a hotel. Gym had free weights, pool was a little small but it was big enough for me, and it had a handicap pool entrance machine. The only drawback to the hotel was that you could hear the interstate from the room. Based on the geography of the Dallas, this is probably unavoidable at any hotel. Also some of the rooms are hotel some are motel, but not at all a sketchy motel. I was very impressed with this hotel, and would definitely stay here again.
Comment from Hotel Management
Mar 14, 2015 by Traci, Hotel Management
Dear Rob, Thank you for being our guest during your recent trip to Dallas. I am pleased to hear you enjoyed your stay and that our team and our breakfast was great. We appreciate your feedback and we look forward to welcoming you back in the future. Have a wonderful day, Traci
5 out of 5
Recommended
for Families
by Brandifrom Louisiana

very nice

Posted Aug 22, 2014 on Hotels.com
The pool was a bit small but still nice. I didn't rent it for the pool. The staff was friendly and helpful. They had a nice breakfast the kids loved. We liked the roominess of our room. I would stay here again.