Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
It was good for our overnight stay and breakfast was good
Comment from Hotel Management
Aug 18, 2014 by Traci, Hotel Management
Dear Guest, We appreciate you chooing Residence Inn during your trip to Dallas. Thank you for sharing your comments and we hope we can welcome you back in the future! Warm regards, Traci Rockafellow
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 29, 2014
Pros: We really enjoyed the separate bedrooms. The beds where comfortable and the breakfast was pleasing.
We where in town to pick up our youngest son from a two week Summer camp. The room had plenty of room for all four of us. The pool and basketball court allowed for perfect relaxation for two teen boys. If we ever stay in Dallas again, we will definitely stay at this hotel again.
1 out of 5
by A verified traveler

They really need to clean up

Posted Jul 22, 2014
Pros: Breakfast in good.
Hotel in general is in awful condition. Go somewhere else.
Comment from Hotel Management
Jul 23, 2014 by Traci, Hotel Management
Dear Guest, I am dissappointed to hear that we did not provide an enjoyable guest experience during your stay. I apologize for the inconvenience and we would have hoped to try to correct your dissattisfaction prior to your departure. Thank you for sharing your comments .. Sincerely, Traci Rockafellow
5 out of 5
Recommended
for Everyone
by A verified traveler

A-OK

Posted Jul 15, 2014
Pros: Price
Cons: The toilet was kind of noisey after flushing it. Maybe that was my fault, lol.
Location: Freeway access was right on time
Everything was great. Sorry no complaints. The staff was very helpful
Comment from Hotel Management
Jul 23, 2014 by Traci, Hotel Management
Dear Guest, Thank you for being our guest and we appreciate you taking the time to share your feeback regarding your stay. We hope we can welcome you back in the future. Best regards, Traci
5 out of 5
Recommended
for Everyone
by Lisa from Muscle Shoals AL

very close to where we wanted to be

Posted Jun 3, 2014
Pros: pet policy
very nice hotel, clean and comfortable great pet policy
5 out of 5
Recommended
for Everyone
by Bradley from Texas

Unexpected pleasure

Posted Jun 2, 2014
Location: There's a McDonald's right up the road, as well as other eateries nearby.
What a pleasant surprise! This Residence Inn was clean, comfortable, and big. The property had secure parking, and I was able to get in and out with ease. I will be glad to stay again.
Comment from Hotel Management
Jun 3, 2014 by Traci, Hotel Management
Dear Bradley, Thank you for being our guest recently . We appreciate you taking the time to share your guest experience . Your satisfaction as our guest is so important to us and I am pleased we were able to make your stay a pleasant surprise. We look forward to seeing you again. Have a wonderful summer! Traci
4 out of 5
Recommended
for Everyone
by Judy

This is a nice hotel and the staff is very helpful

Posted May 25, 2014
Pros: It is located in downtown and has easy access.
Location: We viisited the 6th floor museum.
Our experience at this hotel was very good, due in part to the friendly and helpful staff.
5 out of 5
Recommended
by Christy from Lubbock, Texas

close to our appt at Children's Medical Center

Posted May 11, 2014 on Hotels.com
Very nice place and an extremely friendly staff!! We will definitely be back!!
5 out of 5
Recommended
by J.B from Houston

Great Weekend Spot

Posted May 8, 2014 on Hotels.com
It was a great price and good location. The staff were very friendly and there was more than enough room for myself and mother. We would DEFINATELY stay there again!
4 out of 5
Recommended
for Business Travelers
by Claudia from Vegas

Your own little apartment

Posted May 5, 2014 on Hotels.com
Hotel is clean! Service is friendly. Breakfast was worth it. Overall I would stay here again and again. Location is ok, I mean it's right on the hwy so that's convenient but not many places around. My bathroom light went out and I called for them to fix it and no1 came. But having your own apt is so nice I didn't care
Comment from Hotel Management
Jul 12, 2014 by Traci, Hotel Management
Dear Claudia, Thank you for sharing your guest experience. I am pleased to hear you enjoyed the suite. I do apologize that we did not correct the lighting prior to your departure. Thank you for letting me know so that I can follow up with our team . We hope to welcome you back when you travel to Dallas again! Have a great day! Traci