Suite, 2 Bedrooms, Fireplace | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Residence Inn By Marriott Dallas Park Central

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 485 reviews" "
Rating 8 - Good. 156 out of 485 reviews" "
Rating 6 - Okay. 48 out of 485 reviews" "
Rating 4 - Poor. 24 out of 485 reviews" "
Rating 2 - Terrible. 18 out of 485 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean room & property. Lobby coffee and full breakast at reasonable room rate.
Stayed 4 nights in Mar 2024

2/10 Terrible

Austinett

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I wouldn’t stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Paul C.

Business traveler
Liked: Staff & service
Paying to Park - Pathetic! This is a hotel on a freeway not in a central downtown or resort area. Charging extra for parking is a blatant money grab and not something I have seen before in an outlying location.
Stayed 1 night in Jan 2024

4/10 Poor

Larry

Disliked: Property conditions & facilities
When did you have to pay to park at Residence Inn
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
The facilty was ok. Staff was very friendly but we had 3 false alarms going on in early morning including my room at 5 am. We were not offered sny compensation.

10/10 Excellent

Areial

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good: Great location right off the highway. Safe neighborhood. Spacious rooms. Breakfast was amazing. The could be better: no lotion provided. Small living area furniture. Dated furniture.
Stayed 1 night in Dec 2023

10/10 Excellent

carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location Good hot breakfast
Stayed 1 night in Dec 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff old hotel
The front desk and cleaning service were great. The hotel itself is dated. The HVAC unit is so loud I needed to cool the room down and turn it off to sleep.
Stayed 15 nights in Oct 2023

8/10 Good

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Cynthia

Traveled with family
Disliked: Property conditions & facilities
We really appreciate the "suite" feel with 2 bedrooms and kitchen/living area in between. However, this hotel is very dated and seriously needs a deep cleaning. Bathroom floors were not clean and neither of my doors would close (to my bathroom and bedroom) Tried to get towels every day but it was difficult getting someone to bring any...had to go to the front desk to get them.
Stayed 4 nights in Oct 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved my room and they wanted a deposit but the 3 forms of payment they wouldn’t accept. 2 different cards and cash. It was a 50$ deposit. I even told them they could keep the cash. Needless to say I didn’t get my room. 3 days later and of course I’m waiting on the money to hit my account. Which I knew. So I Diane even have the 150$ I paid for the room to go and secure my next room. Worst night ever. And the receptionist even looked suprised when it checked me in with out the card on file. Wouldn’t accept 50$ cash but called her manager to figure out how to check me out and put me on the streets smh. Trash service
Stayed 1 night in Oct 2023
Response from Thyme on Oct 30, 2023
Good Morning,We do not accept prepaid cards/chime/google pay, etc. due to the how long it takes your funds to release on your account as well as the constant charge backs

8/10 Good

Lester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice an clean nice room set up with cups pots an pans real homey feel.
Stayed 1 night in Oct 2023

6/10 Okay

Jane

Disliked: Staff & service, amenities, property conditions & facilities
Front desk lady said we needed to go to the second floor, our room was 112, Texas education at it's finest. Maybe you should stop banning books and start reading
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very kind, accommodating and professional! Room was clean, we felt safe, great location. I would stay again and recommend to anyone!
Stayed 2 nights in Oct 2023

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shopping and restaurants
Stayed 1 night in Oct 2023

6/10 Okay

Martha

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lumpy mattress.
I did not expect the $12 a day charge for parking! The mattress was lumpy and in need of replacement. There were only two towels and I requested one from a cleaning lady that was outside my room vacuuming. She said she would bring one in 20 minutes! She never showed up!
Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet continued to run. Getting to the main entrance i had to drive to because the building's weren't connected.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and safe and convenient
Stayed 1 night in Oct 2023

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, except the building east of us had a fire alarm bell that stayed on all night through the morning which we all can hear.
Stayed 2 nights in Oct 2023

8/10 Good

Velmyrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Kelsi

Traveled with family
Liked: Cleanliness, staff & service
Andrea at the front desk was very attentive! Shower didn’t have curtain, no phone in room, bathroom sink didn’t work, tv in bedroom didn’t work.
Stayed 1 night in Sep 2023

2/10 Terrible

Alcides

Business traveler
Disliked: Cleanliness
The rooms smell of dirt and humidity, the carpet is sticky because it is so dirty and the sofas itch because they are so dirty. A lot of humidity in the rooms and with a bad smell.
Stayed 5 nights in Sep 2023

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Sep 2023

8/10 Good

Mohammad S

Traveled with group
Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2023

10/10 Excellent

LaTerrius

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay

8/10 Good

Bobby Noel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was very nice and accommodating, i did not like that i had asked for my sheets to be changed in the morning and when i got back in the afternoon, they were not done.
Stayed 12 nights in Sep 2023

6/10 Okay

Mike

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Took more than 20 minutes to get checked in. Staff was new and left alone to work the front desk and answer the phone.
Stayed 1 night in Sep 2023

10/10 Excellent

Dominique, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Jan

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dusty
Customer service was nice. The hotel itself is outdated, my family can see dust, the door does not look secured (I put a chair by the door at night, didn't want to change room for the second time), toilet has water coming out, and there are no sheet cover for the sofa bed as you need to ask the receptionist. Seriously, this is the first time I had this issue. Not sure how they have these ratings. The good things is their location were closed to where I want to go and they are a few minutes from In n Out. Will not be coming back.
Stayed 2 nights in Aug 2023
Response from Thyme PRicer on Aug 16, 2023
Good Morning, Dusty Thank you for your feedback we will address with our team

10/10 Excellent

Barbara Mitchell

Stayed 1 night in Aug 2023

8/10 Good

Ruben Mba

Liked: Cleanliness, staff & service, property conditions & facilities
outstanding customer services
Stayed 1 night in Jun 2023

8/10 Good

Mikayla

Stayed 1 night in Jun 2023

8/10 Good

Kendra

Stayed 1 night in May 2023
Response from Thyme Price on Jun 5, 2023
Good Afernoon,Thank you for taking the time to fill out our survey.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Thyme on May 15, 2023
Good Morning,We apologized the you didn't have a good experience.

10/10 Excellent

Agnes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was nice and quiet. Very friendly and helpful front desk staff. Had pleasant stay.
Stayed 3 nights in Apr 2023
Response from Thyme Price on May 15, 2023
Good Morning,Thank you for filling out our survey.Have a Great Week!

10/10 Excellent

Daniel

Stayed 1 night in Mar 2023
Response from Thyme Price on May 3, 2023
Daniel,Thank you for staying at the Residence Inn Dallas Park Central

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The room was great - very clean and had everything needed to make a short or long stay perfect. The breakfast ranks among the top tier of all hotel breakfasts. The only drawback was that it had to be accessed from only one direction and for people unfamiliar with Dallas, it was not easy to leave for meals or any reason and be able to get back without driving a considerable distance.
Stayed 1 night in Mar 2023
Response from Thyme Price on May 3, 2023
Ms. NancyThank you for taking the time to complete our survey.

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service
I chose the property for the location as it is close to the hospital where I was visiting a family member. The room was not very clean. There were bits of paper on the floor and it smelled musty. One window was slightly open and it would not close all the way. The deal breaker was that the toilet would not flush! When I reported this, they didn’t seem surprised. At least I was refunded in full.
Stayed 2 nights in Mar 2023
Response from Thyme Price on May 3, 2023
Ms. Susan,I apologize that your stay was not enjoyable. I did see that you were refunded in full.

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Marla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean
Stayed 2 nights in Jan 2023
Response from Thyme Price on Jan 31, 2023
Good Afternoon,Thank you for thanking for fill out our survey.

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Kischa made our stay Fantastic. Room was nice and clean but a bit dated. Breakfast was really good. Kischa at the front desk was amazing and a joy to deal with.
Stayed 2 nights in Jan 2023
Response from Thyme Price on Jan 31, 2023
Good Afternoon Jon,Thank you for taking the time to fill out one of our surveys. We will pass this along to Kischa.

10/10 Excellent

Billy M

10/10 Excellent

Tolita

Stayed 1 night in Dec 2022
Response from Thyme Price on Jan 31, 2023
Good Afternoon Tolita,We are happy that you were able to enjoy your stay.

10/10 Excellent

Maria J

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and the mini kitchen but need newer mattress on sofa bed
Stayed 1 night in Dec 2022
Response from Thyme Price on Jan 31, 2023
Good Afternoon Maria J,Thank you for staying at the Residence Inn Dallas Park Central.

8/10 Good

CARRIE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice property but it is located near a homeless shelter with lots of people loitering nearby and living under the freeway across the street. Felt dangerous.
Response from Thyme Price on Dec 22, 2022
Good Afternoon, We are excited that you have enjoyed our property. We are not near a homeless shelter. This is an unfortunate aftermath from the pandemic.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding smelled musty
Response from Thyme Price on Dec 22, 2022
Good Afternoon Ms. Kathy, You have my deepest apology on the smell of the room & l linens. I will forward this to our Housekeeping Supervisor.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Thyme Price on Dec 22, 2022
Good Afternoon John,We are glad that you enjoyed your stay! Thank you for filling out a survey. Happy Holidays!