Ratings based on 89 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Decent hotelPosted May 25, 2013
The hotel room was as described. Some of the staff was quite friendly and helpful while others were so so. A friend and I stayed here because it was close to the event that we were attending. The concierge offered us the hotel shuttle so we did not have to cab it so that was convenient. The room smelled a little moldy but nothing too offensive. Overall, I enjoyed my stay.
for Personal Eventby A verified traveler
Posted May 22, 2013 on Hotels.com
for Personal Eventby Ryan from College Station
Great value!Posted May 20, 2013 on Hotels.com
We stayed for one night while attending a graduation at SMU Plano. The hotel was very close to the campus. The rooms were clean and comfortable. The breakfast was very good and adds a great value to an already reasonably priced room. I would definitely stay there again!
Recommendedby Mike from Connecticut
Great HotelPosted May 20, 2013 on Hotels.com
Very, very positive experience in all respects.
for Personal Eventby A verified traveler from Locations
Close to our eventPosted May 15, 2013 on Hotels.com
Hot Tub did not work but the pool was nice.
Recommendedby Mary from Plano Tx.
Only need food: walking distance for older adults.Posted May 13, 2013 on Hotels.com
Cracker Barrel should be closer , walking distance for food besides Subway closer
for Personal Eventby Cindy Y. from Far N.Texas
Nice, butPosted May 13, 2013 on Hotels.com
The room was mostly clean, the staff was friendly, the neighborhood is very nice, and the breakfast was best I have had at this level, but there were a number of things that detracted from the overall experience: a stain & split seam on the ceiling from some previous water damage, the spare blanket for the sleeper sofa had many large holes, under rim of toilet was moldy from careless cleaning, and the towels were scratchy. I would stay again but I certainly wouldn't pay above a 2-star price.
Recommendedby Retiree from Oklahoma
Convenient, quiet location and friendly staff.Posted May 7, 2013 on Hotels.com
Although designed for lengthy business stays, the Residence Inn in Plano worked well for an overnight stay to attend a specific event. The room included a kitchenette with a dinner setup complete with placemats greeting our arrival. Flatscreen tv rotated so it could be seen in the seating area or bedroom area. Rates were reasonable for the area, the neighborhood was quiet yet near major highways and throughfares. The only incongrous negative was a mediocre bed and lack of mattress cover.
for Business Travelersby A verified traveler
Posted Apr 30, 2013 on Hotels.com
for Couplesby A verified traveler from Denver, CO
Good choice - Will go backPosted Apr 29, 2013
Very clean, very friendly service, hotel needs to be updated, but overall very good experience. Loved having the full serviced breakfast, even can take it on the go. Will go back.