Ratings based on 1,601 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas

Nice hotel near Galleria

Posted Jan 18, 2015
Great hotel for the rate we got. Highlights were $6.50 for parking and room wi-fi, and complimentary full buffet breakfast in the morning. Only bummer was a ton of hockey kids staying on our floor running up and down hallway in the morning.
3 out of 5
by A verified travelerfrom texas

It's okay

Posted Jan 13, 2015
Charging expense on your card without telling you what they charged on.
Comment from Hotel Management
Jan 20, 2015 by Lance, Hotel Management
Dear Lee, Thank you for taking the time to comment on your recent stay. I apologize that you were charged for something of which you have no prior knowledge. Please note that all your credit card information is stored securely. I would assume from your comments you are talking about the incidentals fee that gets charged upon check-in. This will have been explained in your booking T&C’s. If no incidental fees need to be charged the money is refunded to you upon check-out. It can take certain banks 3-5 days to settle the amount into your account. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

nice hotel, close to Galleria and other places

Posted Jan 7, 2015
Pros: big lobby, welcoming and helpful staff, good breakfast
Cons: fridge/microwave in the room?
Location: good location for travellers, close to Galleria and other places.
good facilities, good breakfast, pleasant staff, could do with a small fridge/microwave in the room.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 7, 2015
Its an OK hotel. 3.5 stars says it all. Dont expect more.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, Tx

Nice hotel, good wifi, poor breakfast, comfortable

Posted Jan 4, 2015
Cons: Breakfast variety, healthier choices.
Location: Galleria shopping mall Imax movie theaters Car rentals nearby
The hotel staff are very nice, helpful and warm. Galleria Shopping mall is walking distance and they do provide a free shuttle bus anytime, anywhere within 3 miles. Beds are very comfortables. Wifi works good. Breakfast is poor in choices. Overall a good place to stay, mostly for business. For new year's eve there was no celebration or anything in the lobby bar, they closed as usual at 23:00.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom hb

Posted Dec 31, 2014
Prepare yourself to do most your things by yourself!
Comment from Hotel Management
Jan 20, 2015 by Lance, Hotel Management
Thank you for your comment about your recent stay. I apologize you feel as though this was the case, without knowing specifics it is hard for me to comment on the areas which made you feel this way. I can assure you this is not indicative of the service we usually provide. I hope you will give us another chance to show you that this really is not the service we provide to our guests. Kind Regards, Lance Misner
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tulsa, OK

Lovely hotel, close to good shopping

Posted Dec 23, 2014
Boyfriend and I had an awesome time! We love visiting Dallas and try to always stay close to the LBJ so we can get around quickly. Breakfast was great, the hotel looked lovely and the bed was super comfortable. If I had to complain about anything, it was that the elevators appeared to never be working properly and the shower is a little odd but definitely worked! Overall, I would definitely come back and I would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping mall and restaurants

Posted Dec 14, 2014
Beautiful hotel ,, best breakfast ever,, nice staff ,, quite and clean invironment
4 out of 5
Recommended
for Everyone
by A verified traveler

A great value hotel!

Posted Dec 2, 2014
Thus hotel is just 5 mins away from The Galleria Mall which is perfect for shopaholics like me! We stayed over Thanksgiving weekend, we left on the Monday. However, there was not a Christmas tree or decoration in sight which was a little disappointing (however, the Galleria made up for this). Room was large and comfortable, the breakfast choice good but was quite busy over the weekend. Overall a very reasonable 5 nights, would recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly hotel

Posted Nov 28, 2014
Very enjoyable and simple stay, breakfast buffet was a bonus