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Sheraton Dallas Hotel

400 Olive St Dallas, 75201 United States of America

Downtown Dallas high-rise with convention space

Heart of downtown
A $90 Million remodel highlights our business-friendly, 38-story Sheraton Dallas hotel is in the downtown arts and financial district, 2 blocks from the Majestic Theater, 8 blocks from the Dallas Convention Center, and 1 mile from the American Airlines Center. Show more
Convention hotel
This Dallas hotel has a 230,000-square-foot conference and exposition center with wireless Internet access; a health club includes cardio machines and an outdoor lap pool.
Work and relaxation
All 1,840 guestrooms at this Sheraton offer high-speed Internet access, roomy work desks, premium channels, pay movies with video games, Garden Botanika bath products, and city views. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

83%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Traditional King
One king or two queen beds. City view. Work area. High-speed Internet access (surcharge). P37-inch cable/satellite TV with pay movies, ESPN, and HBO. Bath tub/shower combination. Vanity. Garden Botanika bath products. Hair dryer. Bathrobe.
Executive Suite - 2 Queen Beds
Desk. High-speed Internet access (surcharge). 37-inch cable/satellite TV with pay movies, ESPN, and HBO. Clock radio. Coffee/tea maker. Refrigerator on request. Hair dryer. Bathrobe. Iron/ironing board.
Traditional Queen/Queen
Two queen beds. Desk. High-speed Internet access (surcharge). 37-inch cable/satellite TV with pay movies, ESPN, and HBO. Clock radio. Coffee/tea maker. Refrigerator on request. Hair dryer. Bathrobe. Iron/ironing board.
Junior Suite
1 king bed. City view. Desk. Wireless high-speed Internet access (surcharge). 37-inch television. Wired high-speed Internet access (surcharge). High-definition television. Cable/satellite television channels. Pay movies. HBO. Video-game console. Phone. Free local calls. Voice mail. CD player. Clock radio. Coffee/tea maker. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control.
Run Of House
1 bed or 2 beds. City view. Desk. 37-inch television. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). High-definition television. Cable/satellite television channels. Pay movies. HBO. Video-game console. Phone. Free local calls. Voice mail. CD player. Clock radio. Coffee/tea maker. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Daily housekeeping.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet deposit required
  • Pets accepted
  • Check-out time is noon
  • Check-in time starts at 3 PM
  • Pet maximum weight in lb is 50
  • Minimum check-in age is 21
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 21 per day (in/out privileges)
    • Valet parking fee: USD 28.15 per day (in/out privileges)
    • Pet deposit: USD 50 per stay
    • Fee for in-room high-speed Internet (wired): USD 25 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: USD 25 (for 24 hours, rates may vary)
    • Hot and cold buffet breakfast fee: USD 21 per person (approximate amount)
    • Refrigerator fee: USD 20 per stay
    • In-room microwave fee: USD 20 per stay
    • Rollaway bed fee: USD 20 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

The 230,000-square-foot International Conference and Exposition Center includes five ballrooms (one is 41,000 square feet) and can accommodate up to 4,000 attendees. There is wireless Internet access throughout (surcharge). The hotel's staffed business center has six computers with high-speed Internet connections (surcharge), office supplies, and administrative and shipping services.

Sheraton Dallas has an airy health club with cardio equipment, weight and universal machines, and men's and women's locker rooms. This hotel also offers an outdoor lap pool complete with day beds. 24-hour room service is available.

  • Swimming pool - outdoor
  • Concierge desk
  • Technology helpdesk
  • Complimentary newspapers in lobby
  • Health club
  • Fitness facilities
  • Bar/lounge
  • Coffee shop or café
  • Room service (24 hours)
  • Parking garage
  • Secure parking
  • Multiple small meeting rooms
  • Exhibit space
  • Banquet facilities
  • Business center
  • Ballroom(s)
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Secretarial services
  • Computer rental
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Internet access - wireless
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Total number of rooms - 1,840
  • ATM/banking
  • Tour assistance
  • Laundry facilities
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Parking (surcharge)
  • Valet parking
  • Elevator/lift
  • Restaurant(s) in hotel
  • Number of floors - 38
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of restaurants - 4
  • Meeting facilities size (feet) - 230,000
  • Wedding services
  • Gift shops or newsstand
  • Self parking
  • Breakfast available (surcharge) hot and cold buffet
  • Pool table
Sheraton Dallas Hotel, Dallas,  United States of America, Property Amenities Fitness and Wellness

Rooms

Sheraton Dallas has 1,840 interior guestrooms, all of which include high-speed Internet access (surcharge may apply), contemporary mahogany furnishings, and custom fabrics in Southwest hues.

Rooms at this Dallas hotel have city views and include large desks, chenille reading chairs, and 25-inch TVs with premium channels and video games (surcharge). The roomy tiled bathrooms have double vanities and Garden Botanika bath products. Bathrobes are available upon request. Refrigerators are also available upon request (surcharge).

Sheraton Dallas Hotel, Dallas,  United States of America, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Pay movies
  • Video-game console
  • CD player
  • Hypo-allergenic bedding available
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Voice mail
  • Free local calls
  • Coffee/tea maker
  • Refrigerator (on request)
  • Wake-up calls
  • Turndown service (on request)
  • Designer toiletries
  • Hair dryer
  • Extra towels/bedding in room
  • Iron/ironing board
  • Desk
  • Electronic check-out
  • Electronic/magnetic keys
  • Clock radio
  • Rollaway beds available
  • Cribs (infant beds) available
  • Phone
  • Daily housekeeping
  • Bathrobes
  • High-definition television
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • ESPN
  • HBO
  • City view

Dining

The Kitchen Table Restaurant and Lounge - Located off the main lobby, this restaurant offers "authentic American" favorites, ranging from mouthwatering breakfast selections to nutritiously filling entreés such as coffee-rubbed short ribs and chicken-fried pot roast. Seasonal menu available. Open for breakfast, lunch, and dinner.

Peet's Coffee & Tea - Beverages, pastries, and snacks. Open early morning until mid-afternoon.

Chill - Dessert bar located on the north end of the lobby level. Open daily from late morning to mid-afternoon.

Draft Media Sports Lounge - A 4,000-square-foot world-of-sports nirvana, featuring 12 flavors of local and international draft beers and signature menu items. Open for lunch and dinner.

Sheraton Dallas Hotel, Dallas,  United States of America, Dining Restaurant

Recreation

The hotel has a health club with cardio equipment, weight and universal machines, and men's and women's locker rooms. There are two saunas and an outdoor lap pool. The Plaza of the Americas, located across the street from the hotel, has an indoor public ice arena.

The recreational activities listed below are available either on-site or near the hotel in the Dallas area; fees may apply.

  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Dallas Hotel

4.1
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
4.1
Room cleanliness:
4.3
Room comfort:
4.3
Location:
4.3
Neighborhood:
4.0
83%

of guests recommend

out of 102 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveler from St. Louis, MO
5.0
out of 5
Recommends this hotel
Posted Dec 3 2011

“Nice experience!”

The hotel was clean and I stayed in the North Tower and had a great view of the city. Watch out for the bottled water in your room, it costs $4.

Getting there
Do not take a cab for $50. Instead make sure you take Super Shuttle, or the City Shuttle Van (white vans) @ a rate of $17-$19.
Dining
Dallas Chop House had excellent food. It's a little expensive, but it was quality food. The sauteed mushrooms were awesome!
A Traveler from Michigan
4.0
out of 5
Recommends this hotel
Posted Nov 25 2011

“first t ime user of Dallas Sherton”

With the exception of the prices for hotel items I was very pleased with my overall stay at the hotel.

Hoai P from Seattle
3.0
out of 5
Does not recommend this hotel
Posted Nov 21 2011

“Disappointed”

This was my first stay at a Sheraton. I had a few packages mailed to me at the hotel. When I went to pick them up at the Business Center, I was not told I would be charged a hefty fee to receive packages. I didn't sign a receipt. I only found out at check-out and the hotel receptionist just said--"The Business Center isn't part of the hotel, so I can't help you." I had room service breakfast and left my room at 9am. When I got home at midnight, no one had picked up the tray or cleaned my room. I called downstairs and was told to leave the tray outside. When I left the next morning, the tray was still outside. The best thing about the hotel was the Microsoft Link Lounge, which offers free internet, WiFi, and printing.

Judy Y from Colorado
3.0
out of 5
Does not recommend this hotel
Posted Nov 18 2011

“Not impressed”

I didn't like paying $13.00/day for internet. Room service menu options were limited and no mini fridge for leftovers. Toilet didnt work properly.

A Traveler from Austin, TX
4.0
out of 5
Recommends this hotel
Posted Oct 11 2011

“Great experience, with some drawbacks”

What would have made the hotel experience better was if the room had a mini-fridge and a microwave. I greatly appreciated Sheraton's recycling efforts; I took full advantage of the recycling bin. Additionally, I suggest the hotel have a conspicuous list that identifies what can go into the recycling bin.

Getting around
Take the DART; Sheraton is really close to a DART station
Nightlife
10-15 min walk to Main street
A Traveler from San Antonio, Texas
4.0
out of 5
Recommends this hotel
Posted Oct 11 2011

“Great location.”

Aside from the fact that the shower/tub in my room 2070 took 30 minutes to drain, everything else was fine. I reported this to the front desk and all I received was an apology and that this issue would be reported to engineering.

A Traveler from Texas
4.0
out of 5
Recommends this hotel
Posted Oct 11 2011

“Large Hotel”

The hotel stay was very nice, but the parking was difficult.

A Traveler from Stratford, OK
5.0
out of 5
Recommends this hotel
Posted Oct 11 2011

“Amazing place to stay for OU/tx”

This hotel was perfect! The location was great and our room was amazing. It was a busy weekend to be there but service was extremely fast. The room was comfortable and very spacious. I will be staying there again.

When to go
This is a great hotel for OU/TX! It's across the street from the Dart, and West End is just a few stops away.
A Traveler
2.0
out of 5
Does not recommend this hotel
Posted Oct 10 2011

“Don't expect 4 stars...”

The room had many things wrong with it. It's just old and it shows.

Bobby P from OKC, OK
5.0
out of 5
Recommends this hotel
Posted Oct 10 2011

“Good Job Nice Location Convenient”

Clean and nice no problems. Quiet even though was a party central for OU Texas

Area recommendations
This was a good hotel for the football game easy transit and no parking problems

Sheraton Dallas Hotel

400 Olive St Dallas, 75201 United States of America

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Nearby Points of Interest

  • Majestic Theater - 0.3 km / 0.2 mi
  • Dallas JPMorgan Chase Tower - 0.4 km / 0.2 mi
  • Comerica Bank Tower - 0.4 km / 0.3 mi
  • Cathedral Santuario de Guadalupe - 0.5 km / 0.3 mi
  • Dallas Museum of Art - 0.5 km / 0.3 mi
  • Nasher Sculpture Center - 0.6 km / 0.4 mi
  • Trammell and Margaret Crow Collection of Asian Art - 0.6 km / 0.4 mi
  • Morton H. Meyerson Symphony Center - 0.6 km / 0.4 mi
  • Dallas Center for the Performing Arts - 0.7 km / 0.4 mi
  • I.M. Pei's Fountain Place - 0.7 km / 0.4 mi
  • J. Erik Jonsson Central Library - 0.8 km / 0.5 mi
  • Renaissance Tower - 0.8 km / 0.5 mi
  • Dallas City Hall - 0.9 km / 0.6 mi
  • Dallas World Aquarium - 1 km / 0.6 mi
  • Bank of America Plaza - 1 km / 0.6 mi

Location Highlights

  • In city center
  • Convention center nearby

The closest major airports to Sheraton Dallas Hotel are:

Dallas, TX (DAL-Love Field) - 8.4 km / 5.2 mi

Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 26.2 km / 16.3 mi

The preferred airport for Sheraton Dallas Hotel is Dallas, TX (DAL-Love Field).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Dallas, TX, United States (DAL-Love Field)

Area:

Downtown Dallas, Texas, United States of America: Like everything in Texas, downtown Dallas is big. Fortunately, downtown’s zones make it easy to explore. The city’s art museum, symphony, and Dallas World Aquarium reside in the Arts District. West End’s Elm Street marks the spot where President John F. Kennedy was assassinated in 1963. The Sixth Floor Museum chronicles this dark day. Deep Ellum, east of downtown, is Dallas’ main nightlife hub.

Sheraton Dallas Hotel

400 Olive St Dallas, 75201 United States of America

Most recent booking for this hotel: less than 6 hours ago.
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