Ratings based on 1,295 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Avon, CT

Nice hotel in downtown area. Friendly service.

Posted Jul 30, 2015
Pros: Very courteous staff, excellent fitness center, decent pool, good restaurant (Draft).
Cons: Room smelled funny when you first entered. Bathroom toiletries (soap, shampoo, conditioner & lotion) were just awful. Pool water was very cloudy.
Location: Nothing! Took a walk and the place was like a ghost town. Maybe it had something to do with the temperature of 96 degrees at 8 PM.
Was there for a business conference. Hotel experience was pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
The reason why I came to Dallas was to visit family. So I use exPedia to find a good hotel. The hotel staff was friendly, always asking if I needed anything. I recommend this hotel to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
The view was very nice! Will stay longer next time!
2 out of 5
by A verified traveler from BR Louisiana

Wasn't happy!!

Posted Jul 11, 2015
My husband & I had an executive suite for a week. The temperature allowed us to drop it to 65 degrees, but it just never felt like 65 in either the living area or bedroom area. The refrigerator was cool with ice starting to settle. I put my fruit and juices in it and after a few days the refrigerator was completely hot. I had settled on the sofa do some work, got all comfy, turned the TV on and it didn't work. I called for maintenance, they didn't show. I called the next morning and they finally came by the end of the day. Housekeeping came mid-day and would only leave two small wash clothes. I would call each evening for two more for morning use. My husband & I take baths at night and morning, we required more than they were willing to stock in the room. It really just depends on what you are looking for in a room. We were gone more than we were in the room, however, I prepaid on Expedia and could not cancel and go to another. We dealt with it all; but again, what are you looking for out of your hotel stay??
3 out of 5
by A verified traveler from texas

Nice hotel small pool tight room service opt

Posted Jul 7, 2015
Tiny pool room service closes at 11 not alot of options hotel was freezing ac in room didnt work never replenished toiletries expensive parking spot
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a great view!

Posted Jul 6, 2015
We had an executive room on the 14th floor with a great view of the fireworks on the fourth! Everything was very nice!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rattan, OK

Good downtown hotel

Posted Jul 3, 2015
Downtown experiences are always fun. Our room was on the 14th floor and the pool was on the fouth. The kids thought that was neat. Hotel is al le carte. If you want something they will get it for a fee.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shower blues

Posted Jul 2, 2015
Everything was good except for the sthower. Water pressure was on the weak side.
4 out of 5
Recommended
for Everyone
by A verified traveler

Goof Hotel

Posted Jun 30, 2015
Good hotel in Dallas to stay in. Close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Well Worth The Stay!

Posted Jun 29, 2015
We transfered to this hotel because of terrible service in a previous location, and it was absolutely fantastic! The hotel staff was very polite and accommodating. The room we received was VERY spacious especially since we had 4 people. The entire hotel is spotless and staff are constantly around willing to help. There was a convention going on at the hotel during our stay and it was very busy, but that did not negatively affect our stay what so ever. It is right downtown Dallas in the business district, but it isn't too far of a walk from the Plaza or old warehouse historic district either. Well worth the stay!